Recent reviews
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9.7
This is my second time staying at the Portifino Inn and Suites and both times I have had a wonderful experience. The staff are some of the friendliest in town and they were incredibly accommodating even though my husband and I landed in L.A. at 9:00 and were there to check in very early in the morning. I will definitely stay there again!
review from KAYAK -
3.4
The rooms were laid out nicely with the king bed in one room and the bunk beds and couch in the other. The beds were horribly uncomfortable and ancient. The walls are thin and we listened to our upstairs neighbors walk around until the wee hours. On top of that, our credit card was charged by the hotel after we paid in full through Kayak. When we spoke to the manager to adjust it, he told us multiple times 'we weren't supposed to see that bill' (since it was significantly lower than what we paid!) On top of that, he asked us to pay a resort fee, which was clearly laid out in the bill that he sent to Kayak. Very frustrating end to our stay, and we will not be going back.
review from KAYAK -
5.4
Hotel staff was very rude, there was no place to park had to park next door for 25 a night. I would never stay at this place again
review from KAYAK -
10.0
The staff was wonderful
review from KAYAK -
8.0
Beds were comfortable, we both slept well A high resort fee. Listed as $10 on some paperwork, charged $15 a night at checkout. Pool area was all concrete, jammed in between 2 buildings, hardly "resort like" No free shuttle to Disneyland Not enough parking, forced to use Valet Parking
review from KAYAK -
9.1
Short walk to convention center and the Hilton conference rooms. Hotel is well maintained. Parking is free, but limited spaces on site. Valet is provided free for parking your car next door at Sheraton. Small, but nice workout room. Executive king suites lack business desk to work at. Found rooms to be quite and very clean.
review from KAYAK -
6.8
This hotel is really close to Disneyland Resort. Easily walkable, but also right next to one of their parking lots if you want to have your car with you. Air conditioning was not working so it was really warm in our room. Slept with the balcony door open to get some circulation. worked out alright, save for the street noise. Bring earplugs.
review from KAYAK -
10.0
I loved how clean, comfortable and quiet the hotel was. It is walking distance from Disneyland. I stayed here a couple of nights with my mom and 2 yo daughter and we were very satisfied with our room.
review from KAYAK -
8.0
From checking in to checking out the staff was super nice and helpful. Thank you especially to Sandy. She had such an amazingly beautiful spirit about her.
review from KAYAK -
6.0
Our a/c didn't really work and the fridge didn't get very cold. It was just OK. Price was OK but still had to pay a $12/day resort fee I was unaware of until I arrived.
review from KAYAK -
8.0
Proximity to Disneyland, and it's a good deal for the rate. Nothing bad to say. Pool was somewhat small, but we didn't really use it since we were at Disbeyland so much.
review from KAYAK -
6.0
The lobby smelled nice. Ok beds. Easy walk to disney. Air conditioning rumbled like an old washing machine trying to escape. Unfinished hole repairs in the walls. Room had a dirty feel to it.
review from KAYAK -
7.4
I loved the location of this hotel. It is a 10 minute walk to Disneyland. Rooms were decent sizes. We checked in late and there was no parking so we had to valet our car. The valet was rude and very short with us. I had to be the first one to say hello. He gave me a ticket and went away with my car. Was very rude. Not sure if it is through a different company but this gentleman was sour.
review from KAYAK -
8.2
Short walk to Disneyland. Less than $100 per night through Kayak.com. Friendly staff. Room was clean and had a large window and balcony overlooking the parking lot. Thin walls/door & limited parking. Arrive early to self park, or use the complementary valet, then walk or take the Anaheim bus to Disneyland. Regardless, the pros outweigh the cons at Portofino.
review from KAYAK -
9.7
Great deal through Kayak! Hotel was 3/5 but prime location! CVS is the next building over, walking distance to disney parking, staff was very friendly, beds are comfortable, and nice balcony for quiet time! Hotel quality is important to me, even though you really only sleep and shower in it! But it makes the vacation if you ask me and I have no complaints about this hotel! Annual passholder for Disneyland so we go all the time and stay in various locations, this was one of my top stays! Thank you Kayak.com Well tiny complaint was this buzzing noise in our room 1229, it did bug me a little but not enough to mention it to staff i got used to it after the first night. Oh parking was a disaster but valet parking staff was great!
review from KAYAK -
9.1
The rate was great and the room was very nice The toilet backed up so we couldn't flush until someone came in the morning because nobody was on duty at night
review from KAYAK -
5.4
Loved the bed so comfy My room 1303 was run down no microwave . The restroom door would not shut.
review from KAYAK -
4.8
The location was good and the staff was nice but the property was not what we expected. The description of the rooms was that they were recently updated but that is not true. The bathroom was awful and moldy. There was no ventilation so the wallpaper in the bathroom was wet and nasty. The heating/cooling did not work properly so we were either cold or sweating. The carpeting was very dirty and overall the rooms not well maintained.
review from KAYAK -
6.3
The bunk beds for the kids are unique and fun. The pool is tiny, not that clean, chairs are in poor condition and they are always out of towels. For a family hotel, the pool is highly unsatisfactory.
review from KAYAK -
7.6
The facility was clean and an affordable price for its distance to Disneyland. The website states it's two blocks from Disneyland , we had to drive unless we were up to a 30 min + walk.
review from KAYAK
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9.7
This is my second time staying at the Portifino Inn and Suites and both times I have had a wonderful experience. The staff are some of the friendliest in town and they were incredibly accommodating even though my husband and I landed in L.A. at 9:00 and were there to check in very early in the morning. I will definitely stay there again!
review from KAYAK -
10.0
The staff was wonderful
review from KAYAK -
8.0
Beds were comfortable, we both slept well A high resort fee. Listed as $10 on some paperwork, charged $15 a night at checkout. Pool area was all concrete, jammed in between 2 buildings, hardly "resort like" No free shuttle to Disneyland Not enough parking, forced to use Valet Parking
review from KAYAK -
9.1
Short walk to convention center and the Hilton conference rooms. Hotel is well maintained. Parking is free, but limited spaces on site. Valet is provided free for parking your car next door at Sheraton. Small, but nice workout room. Executive king suites lack business desk to work at. Found rooms to be quite and very clean.
review from KAYAK -
10.0
I loved how clean, comfortable and quiet the hotel was. It is walking distance from Disneyland. I stayed here a couple of nights with my mom and 2 yo daughter and we were very satisfied with our room.
review from KAYAK -
8.0
From checking in to checking out the staff was super nice and helpful. Thank you especially to Sandy. She had such an amazingly beautiful spirit about her.
review from KAYAK -
8.0
Proximity to Disneyland, and it's a good deal for the rate. Nothing bad to say. Pool was somewhat small, but we didn't really use it since we were at Disbeyland so much.
review from KAYAK -
8.2
Short walk to Disneyland. Less than $100 per night through Kayak.com. Friendly staff. Room was clean and had a large window and balcony overlooking the parking lot. Thin walls/door & limited parking. Arrive early to self park, or use the complementary valet, then walk or take the Anaheim bus to Disneyland. Regardless, the pros outweigh the cons at Portofino.
review from KAYAK -
9.7
Great deal through Kayak! Hotel was 3/5 but prime location! CVS is the next building over, walking distance to disney parking, staff was very friendly, beds are comfortable, and nice balcony for quiet time! Hotel quality is important to me, even though you really only sleep and shower in it! But it makes the vacation if you ask me and I have no complaints about this hotel! Annual passholder for Disneyland so we go all the time and stay in various locations, this was one of my top stays! Thank you Kayak.com Well tiny complaint was this buzzing noise in our room 1229, it did bug me a little but not enough to mention it to staff i got used to it after the first night. Oh parking was a disaster but valet parking staff was great!
review from KAYAK -
9.1
The rate was great and the room was very nice The toilet backed up so we couldn't flush until someone came in the morning because nobody was on duty at night
review from KAYAK
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6.8
This hotel is really close to Disneyland Resort. Easily walkable, but also right next to one of their parking lots if you want to have your car with you. Air conditioning was not working so it was really warm in our room. Slept with the balcony door open to get some circulation. worked out alright, save for the street noise. Bring earplugs.
review from KAYAK -
7.4
I loved the location of this hotel. It is a 10 minute walk to Disneyland. Rooms were decent sizes. We checked in late and there was no parking so we had to valet our car. The valet was rude and very short with us. I had to be the first one to say hello. He gave me a ticket and went away with my car. Was very rude. Not sure if it is through a different company but this gentleman was sour.
review from KAYAK -
7.6
The facility was clean and an affordable price for its distance to Disneyland. The website states it's two blocks from Disneyland , we had to drive unless we were up to a 30 min + walk.
review from KAYAK
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3.4
The rooms were laid out nicely with the king bed in one room and the bunk beds and couch in the other. The beds were horribly uncomfortable and ancient. The walls are thin and we listened to our upstairs neighbors walk around until the wee hours. On top of that, our credit card was charged by the hotel after we paid in full through Kayak. When we spoke to the manager to adjust it, he told us multiple times 'we weren't supposed to see that bill' (since it was significantly lower than what we paid!) On top of that, he asked us to pay a resort fee, which was clearly laid out in the bill that he sent to Kayak. Very frustrating end to our stay, and we will not be going back.
review from KAYAK -
5.4
Hotel staff was very rude, there was no place to park had to park next door for 25 a night. I would never stay at this place again
review from KAYAK -
6.0
Our a/c didn't really work and the fridge didn't get very cold. It was just OK. Price was OK but still had to pay a $12/day resort fee I was unaware of until I arrived.
review from KAYAK -
6.0
The lobby smelled nice. Ok beds. Easy walk to disney. Air conditioning rumbled like an old washing machine trying to escape. Unfinished hole repairs in the walls. Room had a dirty feel to it.
review from KAYAK -
5.4
Loved the bed so comfy My room 1303 was run down no microwave . The restroom door would not shut.
review from KAYAK -
4.8
The location was good and the staff was nice but the property was not what we expected. The description of the rooms was that they were recently updated but that is not true. The bathroom was awful and moldy. There was no ventilation so the wallpaper in the bathroom was wet and nasty. The heating/cooling did not work properly so we were either cold or sweating. The carpeting was very dirty and overall the rooms not well maintained.
review from KAYAK -
6.3
The bunk beds for the kids are unique and fun. The pool is tiny, not that clean, chairs are in poor condition and they are always out of towels. For a family hotel, the pool is highly unsatisfactory.
review from KAYAK
