Quality Inn Northeast

Nothings

This was the WORST hotel I have EVER stayed in! There were bed bugs in the bed & when I told the manager he refused to refund my money! Worst experience EVER!

Not great

Breakfast was above average and bed was comfy.

Our TV remote was missing batteries, and the man who came to fix it barely spoke to us and attempted to just trade our remote with a different one. The pillows are also very small for a king bed. Also, our first night there someone tried to open our door in the middle of the night, it was very unnerving. Check out times were inconsistent every time information was given.

Very poor

Nothing

There are many complains: TV was not working Phone was not working No internet connection There was additional door which was not locked properly In No Smoking room there was smell Room does not look clean I NEED MY MONEY BACK.

Horrendous experience

It was a place to get off my motorcycle and take a shower...

Where do I start? - there was an event going on in the courtyard on the backside of the hotel, and staff failed to even warn me. - I was given a room right next to said event - event was allowed to play very loud music until 0200-0230AM - when I complained to the front desk they said "we don't tell people about the event. You can see the chairs and tables." Except you can't until you're on the backside of the hotel, at which point I was already checked in. - When asked why the event was allowed to disturb other guests until 230AM, Sanjiv Patel merely shrugged - dingy/dirty - sink and/or toilet had leaked everywhere - nonsmoking but smelled of smoke - cigarette burns in the comforter - Pool was not maintained. I had booked a place with a pool to relax after 8.5 hours on my motorcycle, but it was so dingy and had green algae or something growing in the pool, so I decided not to chance it.