Book Avis hire cars in Columbus

Reviews for Avis in Columbus

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Excellent

9

Good

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Okay

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Mediocre

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4.0

Cons:Parking in lot is terrible. They share a lot with a car dealer and there is barely enough room to drive through lot. Almost zero parking when we picked up. Car was not clean - both inside and outside, but we were stuck with the choice. Soon as I drove off the lot, the sensor said there was a flat tire. Sure enough the rear driver tire had a nail in it! Again, we had to have the car and returning it wasn't really an option. Tire Discounters fixed for free. When we returned, it was two hours after they were said to be open, but I still had to wait 45 minutes for someone to show up and unlock the place. When checking out, the guy just printed out the bill and gave it to me without going over it. I stayed until he did. I also tried calling customer service while waiting and the automated answering wasn't helpful at all. All in all, the customer service is not good and I've had better, cleaner rental vehicles elsewhere.Reviewed 13 Jun 2021

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2.0

Pros:Car was niceCons:The car hand not been cleaned and Avis had one person working the counter and he had to also go get the cars. It took 1 hour and 50 minutes to get my car!!!!!! Unacceptable.Reviewed 11 Jun 2021

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4.4

Pros:Drop off was easy.Cons:It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.Reviewed 21 Oct 2019

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10.0

Pros:I made a reservation for a big car but it wasn’t quite large enough for what I needed, when I went back to see if I could upgrade to a bigger one, they changed the paperwork and within a few minutes for no charge, I had a bigger car ready to go! Thanks again!!Cons:Directions into the rental car pickup/dropoff locations in the airport. It was a little confusing and took us a while for figure outReviewed 12 Sep 2019

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5.6

Watch for added chargesCons:Billled me $50 extra for fuel (I returned it full) and added insurance that I did not buy with the reservation. avis removed fuel charge but only 1/2 of the insurance charge after I complained. Not renting from againReviewed 25 Nov 2018

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2.0

Cons:I didn’t like that they ended up not even having a car for me that I reserved 3 days in advance. Terrible service. I will never rent a car from Avis again!!! Their solution was for me to do a round trip rental when I needed a one way. Obviously that was not going to work for me.Reviewed 16 Sep 2018

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10.0

Great servicePros:Professional and courteous.Cons:NothingReviewed 5 Jul 2018

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2.0

Cons:Terrible! Avis sales person at the counter kept trying to sell me things and get me to upgrade for big $ when I was checking in. Wouldn't honor my Preferred status. The car was cheap, dirty, and wouldn't start on occasion. Customer service at Avis was terrible. Never did assist when I tried to fix the problems while enroute to my destination. Maybe that's their new sales technique if you just go with a standard car rather than allowing them to "up" your rental agreement at check-in.Reviewed 28 Dec 2017

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4.4

Bad carPros:The car was old, high mileage, bad electronics--crappy.Reviewed 16 Oct 2017

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6.8

Pros:The pick up and return process is pretty simple.Cons:The price was $391 at the rental counter. The price on Kayak was $152. The rep corrected it. Still waiting for the charge to post to my credit card so I can verify the correct price was charged.Reviewed 5 Sep 2017

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2.0

Avis was terrible!!Cons:My reservation time was 3pm for a mini van. I did not get my SUV until 5:30pm. Apparently reservation means nothing to Avis I not only got the wrong kind of vehicle I got it 2 1/2 hrs late! As for Kayak the contract was not very clear on the LIMITED millage and apparently do not really partner with Avis on the insurance, which is also not clear when booking!Reviewed 13 Jul 2017

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8.0

Good rentalPros:The car was newer and ran smooth.Cons:The car was not cleaned on the inside or outside. The customer service representative just pointed the direction to look for the vehicle at pick up.Reviewed 10 Jun 2017

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• How much does it cost to hire a car from Avis in Columbus?

  On average a car hire from Avis in Columbus costs £67 per day.

• What is the most popular car hire from Avis in Columbus?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Avis in Columbus.

• How many car hire locations does Avis have in Columbus?

  Avis has 7 car hire locations in Columbus. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Columbus airport (CMH)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes