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Avis customer reviews
6.7
OkayBased on 10,000 verified guest reviews
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Date
A
2.0 Poor
Anonymous, Jul 2025
Avis canceled my reservation before the 24 hour grace period “because I hadn’t picked up my car in time” even though we called to let them know we’d be arriving the next morning instead of that afternoon.
A
2.0 Poor
Anonymous, Jul 2025
Horrendous. Waited 2 hours bc they overbooked. 7 people ahead of me in the same situation. Then the only option I was given was to pay extra for a luxury car despite it being the only car and not my choice.
J
2.0 Poor
jackie, Jul 2025
awful. despite having a reservation for over 2 wks, they had no cars to rent. Agent was rude, unapologetic, unhelpful
A
2.0 Poor
Anonymous, Jul 2025
I did not enjoy my experience with Avis. The first car I received had a malfunction with the screen that controlled the air, music and navigation. When I went back to exchange it, the next car I was offered was smaller than the original car. I explained this was not okay for our size group and was told my only option was to pay for an upgrade to a minivan. Which was the same cost as the size car I booked when I was online booking months in advanced, but now that it was the day of and their car had issues, I was responsible for paying more. Doesn’t make sense to me. The minivan had extremely poor air conditioning and trash was found in the car.
A
2.0 Poor
Anonymous, Jul 2025
When I arrived at the airport they told me they did not have my car that I reserved. So then they said they will give me a larger vehicle for same price. Then they offered me full coverage insurance with 0 deductible. I told them I already purchased a policy when I booked the car.they told me my policy had a 3 thousand dollar deductible. After a 5 hour delayed flight and a line of people behind us I did not have time to go back and review the policy I bought. So I purchased there insurance after getting to my destination I reviewed the policy I bought from rentalcover.com and it did have a zero deductible so the rental agent lied to me
B
2.0 Poor
Bill, Jul 2025
Extremely bad experience with Avis. Waited over an hour in live to get my car. The location in Brooklyn was extremely understaffed and disorganized. Return was quick at least, but the staff member yelled at me like I was a criminal. I’ve never been treated so badly as a customer. And then the bill was $100 more than the estimate for no apparent reason. I spent $250 and 90 minutes in line just to drive 60 miles. I will not rent from Avis ever again.
A
4.0 Mediocre
Anonymous, Jul 2025
It took 45 minutes to get my vehicle with only 6 people ahead of me and 3 Avis employees working the counters. The employees were nice and seemed knowledgeable but the system is ridiculously slow.
A
10.0 Wonderful
Anonymous, Jul 2025
We had no issues.
A
8.0 Very Good
Anonymous, Jul 2025
Value for money
A
4.0 Mediocre
Anonymous, Jul 2025
Van was dirty with filthy windshield. Broken seat removal handles in rear.
25% of our users found car hire from Avis for £99 or less
Book your car hire from Avis at least 12 weeks before your trip in order to get a below-average price.
Intermediate car hire from Avis is around 45% cheaper than other car types, on average.
FAQs about hiring a car from Avis
How much does it cost to hire a car from Avis?
On average a car hire from Avis costs £32 per day.
What is the most popular car hire from Avis?
Intermediate (Dodge Attitude or similar) is the most frequently booked car hire type from Avis.
How many car hire locations does Avis have?
Avis has 5,741 hire locations worldwide. Take a look at our Avis rental location map to find the best car hire near you.
Which countries does Avis have car hire locations in?
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe
How much does it cost to hire a car from Avis for a week?
On average a car hire from Avis costs £226 per week (£32 per day).
How much does it cost to hire a car from Avis long term for a month?
On average a car hire from Avis costs £968 per month (£32 per day).
Everything you need to know for your Avis car hire
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