Does Avis offer shuttle or airport pick-up services from Medellín Enrique Olaya Airport (EOH)?

Book Avis car hires at Medellín Enrique Olaya Airport

Driver's age: 25-65

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Does Avis offer shuttle or airport pick-up services from Medellín Enrique Olaya Airport (EOH)?
No (according to our data)

Reviews

Overall rating6.7 OkayBased on 10000 reviews

7.3

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6.6

Recent reviews

2.0

The Avis system was down and we were unable to pick up our rental. The Avis airport staff were not helpful. We had to call Avis ourselves to cancel the rental. We were charged the full price and then refunded only a portion of the fees. They owe us $100. We’ve not been able to get a complete refund as the Avis telephone team couldn’t locate our reservation to help! Absolutely the poorest customer service in the airport and with their telephone and chat teams.Reviewed 19 Mar 2026

review from kayak

2.0

Horrible. Clerk at the counter unknowledgeable wanting to charge additional driver fee for spouse. Contrary to own website info + Avis agent on the phone. Clerk at counter was argumentative and adamant that "policy" is different for Canada yet was unable to provide clear black and white evidence of such policy. Canadian Avis site is murky in description for additional driver. The contradiction between the Clerk at the counter and the agent on the phone, both working for Avis was enough for us to walk away and rent from another company.Reviewed 19 Mar 2026

review from kayak

2.0

So i arriving at the rental company before they opened that morning. 5 minutes before they opened they called me to tell me they did not have a car for me and they had over booked. I then was stuck in Grand Junction because of this rental that i had reserved did not exist. I will never use avis again and i am questioning future reservations with kayak as well. If you don't have the car don't make the reservation vs calling and canceling on the person the morning of. Thanks great service Avis it was going to be $505 for a one day rental and you still screwed me over.Reviewed 19 Mar 2026

review from kayak

8.0

Seemed like quite a bit of money for the size. We needed to fit 7 people and luggage. It was tight. The employee working the desk was amazing, friendly and helpful.Reviewed 19 Mar 2026

review from kayak

10.0

If the guy who dealt with parking when I returned the car had something more clear to prove that he works for Avis would be good otherwise I doubt if it was a good idea to hand the car keys to that person. Otherwise everything was smooth and really good. Thanks to staff and AvisReviewed 19 Mar 2026

review from kayak

8.0

The check-in line to get the car was very long. I waited 45 minutes and was lucky because I got in line while my partner got the luggage. The people behind me waited much longer. One man sent his wife to see if it could be faster to get a car from a different company. They did finally add a third person to speed things up a bit. The car was lovely (a Toyota Camry hybrid) and the drop-off was quick and easy. The price was very fair.Reviewed 18 Mar 2026

review from kayak

10.0

All was very good, would recommend to anyone.Reviewed 18 Mar 2026

review from kayak

10.0

ExcellentReviewed 18 Mar 2026

review from kayak

2.0

I did not get the car, Avis stated not available from the desk.Reviewed 17 Mar 2026

review from kayak

10.0

All went well. The only issue is that people at Avis Burbank Airport do not pick up the phone or get disconnected. I had to call 5 times to accomplish a rental extension.Reviewed 17 Mar 2026

review from kayak

4.0

Horn didn't work, windshield wipers didn't work. Car suddenly ran out of gas despite saying it had 40 miles left. Agent seemed uninterested in the issues we had.Reviewed 17 Mar 2026

review from kayak

2.0

Horrible Terrible pickup experience - long wait and rude front desk personReviewed 17 Mar 2026

review from kayak

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