2.0
Terrible. Avid totaqlly abiused the "or similar" clause for the car I reserved. I would not take the swubstitute. And the staff of the local franchise was VERY unhelpful.Reviewed 2 Jul 2026
review from![kayak]()
4.0
The lady at the book in desk was full of attitude - complaining to a colleague about a negative review!! I’ve never experienced anything like this from a service based company - I won’t be renting from Avis in Atlanta again… The car was well used - scratched and stained on the upholstery - but it did the required journey without any problems. Drop off was the best part of the hire and went well.Reviewed 2 Jul 2026
review from![kayak]()
10.0
Great. Easy pick up, easy drop off and great value.Reviewed 1 Jul 2026
review from![kayak]()
8.0
Car was as requested - very newReviewed 30 Jun 2026
review from![kayak]()
10.0
great car and it was processed quicklyReviewed 29 Jun 2026
review from![kayak]()
10.0
The pickup with Avis at the airport in Vancouver BC (YVR) and the return at the airport in Portland OR (PDX) later the same day were very professional and without any concerns. The car was absolutely fine, a Hyundai Sonata which was a complimentary upgrade from a Toyota Corolla. The cost however for this one day rental was quite expensive, which I presume is a manifestation of renting in Canada and returning in the United States. But since it was less expensive than two airplane tickets (though not by much) it was the option we chose. Other than the cost, the rental was absolutely fine.Reviewed 28 Jun 2026
review from![kayak]()
4.0
If you use your credit card insurance and you chose to decline theirs , they will block 18000brl (roughly 5100$ CAD) as a safety deposit.Reviewed 28 Jun 2026
review from![kayak]()
2.0
When I got to the airport, there was no one at the office. A taxi driver had to drive me to the office in town where they told me no cars were available. I’ve traveled all over the world and this has never happened to me. This is completely unacceptable for a major company like Avis - even if it is a local affiliate.Reviewed 28 Jun 2026
review from![kayak]()
4.0
I experienced a 45 minute wait in line to speak with an agent and another 25 minute wait until the car was cleaned and delivered for pickup.Reviewed 28 Jun 2026
review from![kayak]()
10.0
It was a very smooth process.Reviewed 27 Jun 2026
review from![kayak]()
4.0
Tue experience with Avis went well, but priceline forgot to mention the charge for a different ciity drop off. The price waz 5 times more expensive thannwhat was mentioned in my contract. That was very unfair and shocking. This is the last time I book through priceline.Reviewed 27 Jun 2026
review from![kayak]()
4.0
Car given to me was new but mechanically failed within a few hundreds of km driving. Don’t fault Avis though. But number they gave me to call for help did not respond for an entire day, and only upon me calling back repeatedly and having the original desk call back on my behalf for it to be towed and replaced (which involved me going back to closest airport to pick up another car). No refund offered, at least not yet.Reviewed 27 Jun 2026
review from![kayak]()
