Reviews for Avis in Redding
- All reviews 100%
5 Jun 2017
Pros: Good, clean car
Cons: The car wasn't immediately ready when I arrived, and I was displeased with the lack of assurance that the vehicle provided would accomodate five passengers as stated online...it's the only reason I opted for the intermediate at the time I placed the order. Also, no CD Player.
29 Apr 2017
Pros: Great and friendly service
25 Dec 2016
Sneaky added charges at dropoff
Pros: Nice car, nice people at the agency.
Cons: Sneaky added charges of $10-15 not reflected in the initial quote from Kayak. I don't know if this is a Kayak problem or an Avis problem, bit I don't like being given a quote for total charges that then goes up when I drop off the car. Kayak/Avis need to get their sh!t together.
22 Oct 2016
Pros: The car was clean and lived up to my expectations. I was happy to see I could plug my phone into the car for navigation etc.
Cons: I reserved the car thinking I would pick it up at the airport. The rental at the airport had no record. When I showed them my receipt they looked on line and found that the car was at the downtown location. I have never been in this area before and didn't realize there were two places. I chose the first one that came up on the website. The woman Avis rep changed it for me but the price was more that originally. When we arrived at the airport we found our flight cancelled and no room for us on the later flight. Another storm was due in the next day so I didn't think things would improve. We were able to get a flight out of Sacramento so I asked the Avis rep about taking the car to Sacramento. Their computers were down so I was told to just go ahead and drive to Sacramento and turn in the car there and everything would be fine. When I turned the car in I had to pay an additional fee that I was not told about before hand.