Overview

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Banff Caribou Lodge and Spa

521 Banff Avenue, Banff, AB, Canada
+1 403 762 5887

£75+

Overall guest ratings

7.9/10 Good
Based on 2,046 reviews

Review highlights

  • 8.9
  • 8.8
  • 8.2
  • 5.0

Good to know

  • Nice building
  • Accessible parking

Nearby

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    About

    Located in Banff National Park, the Banff Caribou Lodge & Spa offers a mountain lodge hotel, a great steakhouse restaurant and a full service spa, all in one outstanding location. This ideal vacation spot is located on Banff Avenue, the main street in the town of Banff. Surrounded by mountains, there are plenty of activities to keep you busy.

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    Banff Caribou Lodge and Spa

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Playground
    • Ski storage
    • Steam room
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 2,046 reviews
    • 8.9 "Great service."
      9.2 "92% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 8.8 "Location is great."
      7.7 "Great parking, according to 77%."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% thought parking was inexpensive."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Very nice wellness & sports facilities."
      8.5 "85% loved the sauna."
    • 6.5 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      3.4 "66% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.3 "67% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    Based on 1,166 reviews
    • 9.1 "Terrific location."
      8.0 "Great parking, according to 80%."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.0 "Very nice wellness & sports facilities."
      8.3 "83% loved the sauna."
    • 7.6 "High value."
      10.0 "100% thought it was a great value."
    • 6.4 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.6 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.6 "Only 66% said rooms were clean enough."
      5.6 "56% said the view was so-so."
    • 5.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 757 reviews
    • 8.9 "Location is great."
      7.8 "Great parking, according to 78%."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.2 "Very nice wellness & sports facilities."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.1 "69% thought it was too noisy."
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    Overall rating

    8.5 Excellent
    Based on 122 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Location is great."
      7.5 "Great parking, according to 75%."
      7.9 "City centre within easy reach, said 79%."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.5 "Good vibe."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.5 "65% said rooms were small."
    • 4.2 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      3.5 "65% said rooms were small."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Accessible parking"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    banff
    covered parking
    hot tub
    access and internet for free
    keg
    complimentary morning
    main downtown area
    short walk from main
    beds were luxurious
    hot pool
    size a bit small
    work out machines
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