Overview

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Emerald Spa Hotel

Pirin Str, Bansko 2770, Bulgaria
+359 885 969 919

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+359 885 969 919

Overall guest ratings

7.1/10 Good
Based on 423 reviews

Review highlights

  • 8.6
  • 8.5
  • 4.9
  • 4.9

Good to know

  • Great menu
  • Close to public transport

Nearby

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    Amenities

    • Car hire
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 423 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Good value."
    • 8.3 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 4.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
    • 4.9 "Service is below average."
      3.2 "68% indicated the reception staff was not good."
    • 4.5 "Breakfast is below average."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.1 "Disappointing food."
      1.1 "For 89%, the dining experience was not enjoyable."
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    Overall rating

    7.0 Good
    Based on 203 reviews
    • 8.6 "Good value."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 4.9 "Rooms are not good."
    • 4.9 "Service is below average."
    • 4.4 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.6 "Generally quite dirty."
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    Overall rating

    7.0 Good
    Based on 207 reviews
    • 8.6 "Good value."
    • 8.5 "Location is great."
    • 4.8 "Service is below average."
    • 4.7 "Rooms are not good."
    • 4.2 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.9 "Disappointing food."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    6.4 Good
    Based on 12 reviews
    • 3.8 "Disappointing food."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great menu"
    "Close to public transport"
    data provided by TrustYou

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