Overview

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Britannia Hotel Birmingham

New Street, Birmingham, B2 4RX, United Kingdom
+44 845 838 1116

£34+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

5.9/10 OK
Based on 9,681 reviews

Review highlights

  • 9.4
  • 4.7
  • 4.2
  • 3.7

Nearby

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    About

    With a stay at Britannia Hotel Birmingham in Birmingham (Birmingham City Centre), you'll be minutes from Martineau Place and Bullring Shopping Centre. This hotel is close to International Convention Centre and University of Birmingham.

    Rooms

    Make yourself at home in one of the 214 guestrooms. Bathrooms have showers and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Express check out
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    Based on 9,681 reviews
    • 9.4 "Terrific location."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Service is below average."
    • 4.2 "Bar is not good."
    • 3.7 "Disappointing food."
    • 3.5 "Not very comfortable."
    • 2.5 "Awful rooms."
    View all review categories

    Overall rating

    6.0 OK
    Based on 3,969 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
    • 5.7 "Breakfast is mediocre."
    • 4.2 "Service is below average."
      4.7 "53% found the staff to be unfriendly."
      3.7 "63% indicated the reception staff was not good."
      4.3 "Bad housekeeping, according to 57%."
      4.2 "58% didn't like the management."
      2.4 "Bar service was unacceptable, according to 76%."
      3.5 "Hotel security was horrible, thought 65%."
      2.3 "77% complained about the room service."
      2.7 "73% said the booking process was inefficient."
    • 3.8 "Bar is not good."
      2.4 "Bar service was unacceptable, according to 76%."
    • 3.8 "Disappointing food."
      2.6 "For 74%, the dining experience was not enjoyable."
      4.5 "55% did not like what was on the menu."
    • 3.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      4.8 "52% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      3.9 "61% criticized the small bathroom."
    • 2.5 "Awful rooms."
      1.8 "82% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      1.1 "89% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
      4.8 "52% said rooms were small."
      1.2 "88% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      3.9 "61% criticized the small bathroom."
      1.0 "90% were disappointed with the minibar."
    View all review categories

    Overall rating

    6.0 OK
    Based on 871 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Service is below average."
      3.8 "62% indicated the reception staff was not good."
    • 3.7 "Bar is not good."
    • 3.5 "Disappointing food."
    • 2.9 "Quite uncomfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      4.1 "59% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
      2.9 "For 71%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.4 OK
    Based on 193 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "High value."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
    • 3.4 "Disappointing food."
    • 3.3 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      1.3 "87% thought it was too noisy."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 2.3 "Awful rooms."
      2.5 "75% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      1.5 "85% said the bathroom was dirty."
      4.5 "55% said rooms were small."
    View all review categories

    Overall rating

    6.0 OK
    Based on 4,646 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Service is ok."
      4.1 "59% indicated the reception staff was not good."
      4.5 "Bad housekeeping, according to 55%."
      2.1 "79% said the booking process was inefficient."
      3.1 "Bar service was unacceptable, according to 69%."
      2.5 "75% complained about the room service."
      3.0 "Hotel security was horrible, thought 70%."
      4.4 "56% didn't like the management."
    • 4.3 "Bar is not good."
      3.1 "Bar service was unacceptable, according to 69%."
      0.8 "Alcoholic drinks were awful, according to 92%."
    • 3.8 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      4.1 "59% criticized the small bathroom."
    • 3.5 "Disappointing food."
      4.8 "52% did not like what was on the menu."
      2.9 "For 71%, the dining experience was not enjoyable."
      1.7 "83% found the side dishes unedible."
      0.7 "93% said the pork dishes didn't taste good."
    • 2.6 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
    View all review categories
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