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This hotel was excellent for the price we paid. The room was very roomy and clean. The hotel is small but has a nice pool and deck/bar area in front of a lake. Plenty of nice restaurants close by, driving distance from the beach. Recommend it for the value and quality
The pool floor was filled with algae. This was a nice hotel 25 years ago. Also, breakfast wasn't included.
Location Because we didn't book direct and paid less they put us in a room close to the highway, with all that noise which was made worse be a use the ac unit did not get cold. As a result we had to sleep with the sliding door open. The beds are not queen but full size. There are little ants everwhere. The carpet is buckled and a tripping hazard. We were there 4 nights but they only cleaned twice. Once without even vacuuming. When I complained they told me below market fairs don't get the nicer rooms and I should book directly next time!
Pretty appearance,close to restaurants. Parking convenient. Really dirty carpets in our room- our socks were black in short order. You have to pay for the continental breakfast, and worse yet, you have to pay for a cup of coffee at the breakfast bar. Very poor business type office with old equipment and operating systems. There was even a charge for using the business center that I avoided because I could not get my work done. Extremely poor wifi signal everywhere. I had to use my phone hotspot the whole time. Staff shrugged this off as an "xfinity problem", offering no other solution.
Friendly staff and location close to very good restaurants at the Promende Mattresses. There was a somewhat musty smell in the hallways on the 3rd floor
Everything was very Clean, the staff is really nice and the hotel in general is really confortable and pretty. the breakfast was a little poor maybe if they add scrambled eggs and some pancakes will be better and the restaurant although the food is really good they don't have much variety.
The location was very convenient. When we checked in, no assisted us with our luggage. One of the days when we returned to our room the door was open and no one was in the room, Housekeeping had cleaned and refreshed and had not shut and locked the door behind them.
location and comfort no problems
The beds were great, the staff was wonderful and everything was aesthetically pleasing. It was in a perfect location for what we were needing. I slept well, and I would stay again. I would just bring my own pillow. The pillows were flat and the AC was insufficient size to properly cool the whole room. I would say it was about 77 degrees, cool enough without blankets but not ideal. Housekeeping has room for improvement, as the corners under the vanity had a collection of dirt and dust that didn't just happen overnight. The carpeting needs replaced, it feels almost 'sticky'.
The location related to where I needed to be for my trip. I was able to walk to the location from how close it was.
I really enjoyed my interactions with the staff.
I like bed bed Nothing It wasn't ready when promised.I got 4 not 3 or 2 or 1 one like like you should have. I've stay in hotels before, probably about 10 a year. This one is the worst of the worst. The first one wasn't ready so they put me in a different one, which was occupied by her children, the next one had been cleaned yet, now I've been waiting 4 hrs. Then they put me in a 4th. you don't know it until you go to bed if they have BED BUGS. OMG you could see them and the staff said "this is Florida, what do you expect?" The place should be torn down.
Location was near everything from beach to business to family owned restaurant. Ongoing construction at entrance.
Good size room with every thing we have been looking for in a hotel for the 2 weeks we have been in Florida but have not found until now. Will definitely book into Comfort Inns in the future. Stayed 2 nights instead of just one. Brenda
Cloes to food outlets and not far from good beaches and plenty of stuff to see and do
location of hotel and hygiene
Everything was great, the breakfest was really nice. I will be going back many times.
valule for money was very good, we didn¨t expect such spacious and comfort rooms breakfast was poor and staff could have been better informed about activites in that area
everything was perfect - thank you! thanks to vanessa for friendly and competetive support during my stand!
Clean and quiet. Sufficient for the purpose of my visit. Too little variety of breakfast items.
It is a very nice hotel with great anemities
Updated decor and friendly front desk staff. Room was on the first floor and I could hear noise from the lobby. Light coming from under the door and through the closed curtins made it difficult to sleep.
Very clean, helpful staff, room size good Breakfast menu is a bit limited
The service was excellent - very nice reception, spacious rooms, great rates, good breakfast - what more can you wish for? Hmm the location was not near the beach but we knew that. Its easy to get to though and there are also many fab restaurants nearby - try Carrabba's!
Bed was comfortable, bedroom and bath were clean. That's my primary concern, so I would stay here again. Facilities are minimal, but on par with the value pricing, so acceptable to me. Nothing wrong with the staff, but nothing more than you would expect at a fast food franchise either. So if you're looking for something with a little bit of a concierge flair, nicer ameneties and atmosphere, and a little additional service like food and beverage, you'd better stick with the Hyatt Place up the road.
Location Rooms need a refresh, wear and tear of everyday use has the facility needing improvement compared to other Hampton Inns.
The hotel was an excellent short stay location convenient for visitors touring the Everglades and on route between southern Florida coastal resorts and Key West. If you were lucky you would see the hotels own resident Aligator in the adjacent lake!
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The hotel staff were very friendly and helpful. My room was clean and comfortable. The food from the restaurant was excellent. I will be going back next time I go to Bonita Springs.
Staff was not on duty. We had a problem with the toilet and had to deal with it ourselves because there was no staff around.
Quaint and clean, with nice restaurant/bar attached. Road was close by, but did not disturb sleep.
Staff, room, clean Road noise, parking not always available near room
The room was very clean and well furnished. It was decorated beautifully. The quilts and extra pillows on the beds gave the feeling of home. It is in a great location close to stores and attractions. The staff were all very friendly and helpful. The restaurant adjoined to the hotel is decorated nicely and the staff were very friendly. The food did not meet our expectations. I wouldn't recommend it for the food but it is nice for enjoying your favorite beverage .
Great family owned motel with restaurant. Met by owner on arrival. He was very nice & helpful, giving us suggestions for the evening. Had an excellent dinner at the restaurant. Pleasantly surprised at the entire experience. Great value for the money. Road in front a little noisy but with fan on didn't really affect our sleep.
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Friendly staff, clean rooms, affordable rate, great restaurant.
Friendly courteous staff, cleanest room ever, great restaurant, comfortable beds, good coffee in am. Free WIFI very good. Parking was right outside room. Will definitely book there again. It is easy to get to 75, 41, beaches, shopping. Nope
This motel was very clean. Definitely worth the price. Staff was very friendly and helpful. If you need a place to stay for a couple of nights ..this would be it! Close to very busy street and could be a bit noisy.
This is a simple, family-run place. The gardens and pool were beautiful. The rooms are basic and old-fashioned, but clean. The managers were friendly and informative. On a busy street; easy to get to/from the airport but not scenic
Beautiful breakfast garden
Close to great fishing spots, a clean quite place.
The owners and staff were very nice and friendly. The room was clean, updated and very comfortable. The location was very central to the entire area for sight seeing and fishing. The resort rented pontoon boats at reasonable prices. There was no patio for the room we rented. (All others have a patio area). There was no outside, grassy area with chairs/tables to sit and watch the waterway. There was a bench on the dock for fishing, but no shade from the sun.
Great location and rooms are very comfortable and clean. Beach is right across the street and you can fish in the pier in the back of the resort. Staff not to bad, but need a little more customer service.