Does Budget offer shuttle or airport pick-up services from Ann Arbor Airport (ARB)?

Book Budget car hires at Ann Arbor Airport

Driver's age: 25-65

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Does Budget offer shuttle or airport pick-up services from Ann Arbor Airport (ARB)?
No (according to our data)

Reviews

Overall rating6.6 OkayBased on 10000 reviews

7.2

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6.6

Recent reviews

2.0

Took about an hour to get a car. In the first one, the lever to pull the seat forward did not work. That was after waiting for 20-25 minutes for a car. The second one did not have a usb port, which I had specified I needed. The third one they would not give me the same class car I had reserved, unless I was to wait another hour or so.Reviewed 16 Apr 2026

review from kayak

2.0

They didn’t even have the rental. They did not honor the reservation and the representative was uncaring and rude. Needless to say I will never do business with them hereReviewed 16 Apr 2026

review from kayak

2.0

1. I was disappointed at Kayak. I've been using for over 10 years. This was the first time when the car rental price quoted ended up not including airport fees etc. It's always been all-inclusive. This 'Qeeq' company quoted prices without fees. 2. I had paid a bit extra for an electric vehicle, but they told me they ran out. 3. Terrible lines to pick up, almost 1.5 hours, even though I had added my driver's license images before. And once I had the reservation, there was no way to add their 'fast track' plan so I could pick it up. 4. After waiting on that line, there was ANOTHER line we had to wait for in order to pick up our car. I've never seen this; they usually give you the key and tell you to either pick up a car, or go to a specific car. And the person who was manning that line was almost intentionally slow-moving, with zero regard to the fact that all of us had waited so long. So I'm disappointed both at Kayak (for the first time) and Budget.Reviewed 15 Apr 2026

review from kayak

10.0

NothingReviewed 15 Apr 2026

review from kayak

8.0

Good satellite pick up location. Airport only option for drop off. There used to be a satellite drop off place closer to our destination, inconvenient.Reviewed 15 Apr 2026

review from kayak

2.0

Poor, had to wait 45 mins because they had no vehiclesReviewed 15 Apr 2026

review from kayak

2.0

Waited in line over an hour. Rep misleadingly told use extra charges listed (not what we prepaid), where on the form because system puts there just as optional in case, but our bill would be the prepaid amount. Turned out not optional and we were charged. I have typically enjoyed Budget rental experiences, but the late night rental experience at Orlando airport was terrible - huge wait and I should have not trusted the lone reps strange sounding explanation on agreement - but we didn't want to make the others in line wait even longer - so mistakenly shrugged and accepted the situation. Lessoned learned.Reviewed 15 Apr 2026

review from kayak

10.0

Everything was great!Reviewed 15 Apr 2026

review from kayak

4.0

The vehicle was filthy inside and out when I picked it up. Plus it had dents/exterior damage. No personnel to do an inspection at time of pickup. Counter agent was terse. Worst car rental experience I have ever had to date.Reviewed 15 Apr 2026

review from kayak

2.0

I will never use Budget after this experience and Kayak is not up to par either - the total expenses were over $200 more than stated. big loss all around thanks for nothing.Reviewed 15 Apr 2026

review from kayak

6.0

The counter person was wonderful. I waited 11/2 hours in line to get to the counter person. They did not have my car. It took her another 30 minutes to find a car for me! I did make a reservation . Again, the counter person, wonderful, but there was something wrong going on! Yes, I finally got a car. It was clean and drove well. I suppose, “things happen”.Reviewed 15 Apr 2026

review from kayak

10.0

We did not get what we reserved instead we got a Small car ColoraReviewed 15 Apr 2026

review from kayak

7.3 /10Enterprise Rent-A-Car Hire Cars at ARB

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