Does Budget offer shuttle or airport pick-up services from Columbia Regional Airport (COU)?

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Driver's age: 25-65

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Does Budget offer shuttle or airport pick-up services from Columbia Regional Airport (COU)?
No (according to our data)

Reviews

Overall rating6.6 OkayBased on 10000 reviews

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6.6

Recent reviews

10.0

Great experience. Great SUV. Very pleasant reception. Just office can be little more decorated.Reviewed 20 Mar 2026

review from kayak

2.0

We got in at midnight and had confirmation on our reservation. We got to the rental desk and they didn’t have any cars for us or several other travelers. We waited for a couple of hours bc they said they were working on getting cars. After a couple of hours none of us had a car. The workers were not very good at being able to give us an answer as to when we could possibly get a car. They said “you could try to come in the morning”. I asked it they could give me a direct number and they said, “well there’s a number but nobody answers it”. I had a reservation, and no car NO ONE at the Budget place was able to help me! Or even seemed to care. I was not going to come back in the morning and “hope” to get a car. I had to get an uber at 3:30 in the morning! Not fun as a woman in San Francisco by herself. The Uber pick up lot was supposed to be closed, and I was all alone there. I HAVEN’T GOTTEN MY MONEY BACK YET. I had to get a car rental from another place next day. I had to pay lots of money to get Uber around and couldn’t even get a car from the airport. This is a terrible terrible experience where I paid money and I still got nothing except for a headache and a scary Night at the airport.Reviewed 20 Mar 2026

review from kayak

8.0

Rental counter was exceedingly slow (another company located 10 feet away, was processing 2-3 people for every 1 processed at Budget)Reviewed 20 Mar 2026

review from kayak

10.0

So my flights into GR got cancelled and Qeeq (the company I made my reservation with) did an excellent job helping me get refunded even though I was not within my 24 hour prior cancellation time. They communicated very well on everything and I would use them and Budget again.Reviewed 20 Mar 2026

review from kayak

6.0

Huge line waiting to rent car. Finally got car could not find in the rental area. Drop off was a breeze. Cost more than original estimate.Reviewed 20 Mar 2026

review from kayak

2.0

still waiting for refund - have had no contact at all.Reviewed 20 Mar 2026

review from kayak

8.0

It was good agent could've been a little friendlier, but otherwise everything else was fineReviewed 20 Mar 2026

review from kayak

2.0

Waited for 1 hour and 45 minute at 11pm to get our car! Didn’t even get keys until after midnight!!!Reviewed 19 Mar 2026

review from kayak

10.0

all very smooth !Reviewed 19 Mar 2026

review from kayak

4.0

I used to work in the rental car business so this is not coming from a perspective of entitlement but rather experience. This SUV that was rented was simply not cleaned at all. There was a complete lack of care by the Budget employees at the airport in Buffalo. I did not report this at the time because the walk to the car is far away from the counter and I had to get to my appointment. Complaining wouldn’t be necessary and waste everyone’s time if a job was done properly from the beginning.Reviewed 19 Mar 2026

review from kayak

4.0

They hatched me twice for the rental. Once through Kayak- QEEB then overcharged me for the vehicle at pickup since they couldn’t see that I had already paid for the rental.Reviewed 19 Mar 2026

review from kayak

10.0

Had a long wait time to get in line for the car pickup at PGD airport, about 55 minutes.Reviewed 19 Mar 2026

review from kayak

6.8 /10Enterprise Rent-A-Car Hire Cars at COU

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