Book Budget hire cars in Des Moines

Reviews for Budget in Des Moines

Recent reviews

Traveller rating

Wonderful

5

Very Good

1

Good

1

Okay

3

Fair

0

Mediocre

0

Poor

8

10.0

Absolutely wonderful experience ❤️Reviewed 9 Oct 2022

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2.0

Pros:Staff was friendly and helpfulCons:Late fees and charges are outrageous as is charges for gasReviewed 3 May 2021

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8.0

Cons:Car had been smoked in.Reviewed 19 Mar 2021

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6.0

Cons:The budget customer service staff needs to work on their customer service experience. Their behavior is what drives this poor review. If you book a car through any of the travel apps they are not inclined to offer you any information Other than what you received while pre-booking.Reviewed 15 Mar 2021

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5.6

Cons:I had no washer fluid which made the ride home in the mist quite dangerous.Reviewed 28 Sept 2020

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2.0

Pros:Staff at desk was friendly.Cons:Long lines. Misleading car. Too small. We didn’t fit. Had to cancel our trip.Reviewed 21 Sept 2020

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10.0

Cons:Nothing. Loved the Chrysler Pacifica. Smooth ride. Accomadated our family of 5.Reviewed 14 Jun 2020

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4.4

Pros:Nothing about the experience was good.Cons:First car we got had a clunk in the right front area. Second car was dirty inside & had no windshield washer fluid. Counter attendants were too busy gossiping to help me timely. When returning, all spaces were full, so parked in another agencies stall.Reviewed 18 Feb 2020

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10.0

Pros:Everything was great - the service on both ends plus the car, everything was fantastic!Reviewed 16 Dec 2019

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10.0

Pros:YesCons:NothingReviewed 6 Dec 2019

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4.8

Pros:Phone & Des Moines staff were helpfulCons:I got a car with oil level warning and I was dropping off at an airport 250 miles away. So had to return to Airport & switch out cars.Reviewed 23 Jun 2019

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2.4

Never againPros:Such a disappointment with Budget. Due to some issues with the van we rented through Budget during our drive from the Midwest to Florida (lack of oil, low air in tires) I called in asking for an extension time to drop off, which they confirmed after explaining the situation. At drop off Budget charges me the additional entire day of $350+ saying there were no notes in their system.Cons:Their lack of professionalism, I feel I have been ripped off from this rental company.Reviewed 13 Jan 2019

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• What is the most popular car hire from Budget in Des Moines?

  Premium (Nissan Maxima or similar) is the most frequently booked car hire type from Budget in Des Moines.

• How many car hire locations does Budget have in Des Moines?

  Budget has 1 hire location in Des Moines. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Des Moines airport (DSM)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes