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Friendly staff, good location, friendly atmosphere,
The exquisite size of the room----BIG. The breakfast was tremendous. The playground was perfect for our seven year old. We loved the grounds.
We found the hotel very comfortable the staff extremely efficient and friendly. The facilities were excellent and the location was also a bonus being so close to the toen.
What I liked more was the beautiful garden, the food, the location of this hotel, the shops nearby and, of course, the amaizing mountins seen on the top, the trip with the telecabin, the clean streets and the fact that the hotel has a safe parking place. Do not forget the history of the hotel which is an impressive one! Congratulations!
My single room was spacious and well-fitted out with a sitting area and a desk. There was a large closet, a free in-room safe and a very nice bathroom with lovely amenities. The public rooms in the hotel were lovely in a classic hotel kind of way and the garden area was beautiful. The included breakfast was served in the hotel restaurant, a beautiful room, and was an amazing spread. As for location, it was a very short walk from the railway station, the old town and one of the town's three cable cars.
Close proximity to centre of old town and facilities at Hotel. Also the easy access to car parking across road. Nothing, except the restaurant was a little disappointing.
quiet comfortable room; high-level breakfast; location
Excellent bar with great wines by the glass.
The hotel was lovely and the location very convenient to the old part of town. We also liked access to the Internet 24ì7 through their kiosk. Their laundry service was also very good. The info about the hotel made the private park seem more important than it was... though it is a nice back yard, it's not as large as it was described.
Best hotel-stay in Italy, though others we stayed in were more highly rated & expensive. Clean, efficient, friendly & superb restaurant.
very spacious family suites. very good location, good parking possibilities. the fitness and spa area were excellent and were xcellent value. the breakfast could be a little more varied and have fresher produce.overall though it was fine.
sauna, pool facilities free of charge closing of sauna 1 hour before closing time
The room was not clean, it was cold, the bathroom drain was blocked, and there were not enough shampoo and soup in the bathroom. Only one shampoo and one soap for two people. We arrived at 10.30PM and if it was not that late we would have left and find another place. When we told the staff about the room temperature they replied because you came late. In the other words, if you want a warm room be early. I don’t recommend this hotel to anyone.
The room was very attractive and comfortable. We did not have any complaints.
the design, the complementary spa entrance (swimming pool and hot tub), the bar the location
The food in the restaurant was very good. The restaurant and parking were very expensive.
Good location. I stayed in this hotel in the summer on my way to Italy and I liked it. My second stay was a big disappointment and I will not come back. The room (101) was worn out, walls scratched, the bathroom apparently after some quick and not very successful reconstruction. Overall feel from the room was not more than 3 stars. If we did not arrive late in the evening and tired after a long drive, I would go and check for some other hotel in the city.
the modern design of the hotel the hotel is situated far from the center, more than i knew
Hotel was 4 star indeed, I booked it only because of the special offer found in booking.com (otherwise it would not fit my budget). We liked the swimming pool/ spa facilities, the room was great, breakfast very good, with wide variety, very worm and welcoming stuff (at least from the moment you become a guest of the hotel). The bathroom was perfect. 1. The internet kiosks near the desk were horrible(, I'm sure I've lost some hair because of it and I'm not That old...) - very very slow, tended to crash and restart on their own (took me 30 minutes to book the hotel from booking.com). 2. parking price was very high (20 euro for 1 night) and there is not much free parking around.
pool and gym good. Confort of room good. Hotel is not really four star - it is like a hi level Ibis or Travelodge. Few staff and staff polite but not friendly. Breakfast quite good but certainly not 4 star - cannot even get a fried egg or bacon on for example. Walk-in rate of 100 euros is the same as the pre booked internet rate which has got to be a bad deal. At 60 euros this hotel would be ok. At 100 its expensive for what it is.
The veranda was relaxing, the caffe was good, and the breakfast had a reasonably good choice of items. The air conditioner did not work, and being in the attic space, it was hot in the room. Leaving the window open was not an option because of the mosquitoes. A window screen would have been welcome.
The room was luxurious and with nice quiet surroundings. There was ample parking. Good value for money. Considering that the hotel was away from the city centre, it would have been good if they had a restaurant to cater for dinner. More english speaking staff would be a great help.
The comfort of the rooms only! No restorant and nothing to eat or drink after an before some hours
My daughter liked the pool and jacuzzi, and the large elderly German shepherd (dog!).
Good location close to the exit from highway, if you want to stay 1 nigth during your travel, as we did. Huge, nice, clean room. good breakfast. Friendly staff. no restaurant for dinner in hotel
Hotel staff, swimming pool, parking facilities, breakfast
clean decor of rooms a bit too "kitch" ...owner patronizing and humorless ... wi-fi signal very weak to non existant if not near center lobby...felt treated as a commodity rather than a "guest"!
Excellent price, gave us an upgrade of room for the same booking. You will need a car, as the hotel is not in the center (free parking, though). The bed / pillow were a little too hard.
Suite size was excellent with large jacuzzi tub and multi-jet shower. No restaurant, however plenty of restaurants within a few minutes.
Outdoor pool and ease of parking. Location near major roadways was helpful. Air conditioning. Very family friendly. Great breakfast. No restaurant on the property. The Internet was sporadic and not easy to access. If you stay during a change of month, you are required to pay for additional time even though you may have time remaining on your credit.