Our original flight was cancelled and we had to rebook everything our selves with little help from British airways The actual flight was fine once we did all the work and worry to rebook
Cancelled two flights in a row. No accommodation offered so had to sleep on the airport floor
Pros: "Gate was super close to the lounge."
Cons: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."
Pros: "Crew was super friendly!"
Cons: "The preferred passenger security line was a total scrum - worst part of our holiday"
Cons: "The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane."
Pros: "Ability to quickly board the plane"
Cons: "You had to pay for snacks and drinks on this flight"
Pros: "Boarding staff & crew were fine"
Cons: "The seats were the most uncomfortable I have ever travelled in - this plane definitely has the worst seat width, leg & reclining space that I have seen. I have been in long-range (16 hours) flights that were more comfortable than this. If anything fell on the floor, I couldn't retrieve, I couldn't sleep at all & had contorted joints & a body ache when we landed. To design such tiny seats is truly inhumane."
Cons: "Seats were so tight and uncomfortable. This was an 8+ hour flight and it was so hard to rest."
Pros: "Crew was wonderful, the boarding process was efficient. Heathrow Terminal 5 was chaotic and there are minimal amenities once you leave the main terminal to reach your gate."
Cons: "This was a codeshare flight operated by British Airways. The plane was an older, uncomfortable 747-400. I'm not sure how old it was, but there were ashtrays affixed to the doors of the bathrooms. It departed and arrived close to an hour late. There were also a number of hyper social passengers onboard who gathered in the aisle or near the exit doors drinking liberally and socializing loudly. While the excellent flight crew tried to manage them, they were undeterred. Food was mediocre. My entertainment screen didn't work, the passenger in front of me fully reclined their seat prior to takeoff (during the delay) and didn't return it to upright until moments before landing. All and all an unpleasant journey."
Pros: "The plane ride was fine. No food/drink for such a short flight, but I didn't expect it and didn't need it."
Cons: "It was slightly delayed taking off."
Cons: "We were stuck in the runway for an hour before taking off. I was late for my connection."
Cons: "The seat was broken, it did not recline so it was super uncomfortable. The crew was not very friendly, the boarding was late"
Pros: "Sadly the best bit was landing and the pilot aborting and taking off again. Beats usual thrill seekers"
Cons: "Flight overbooked, I got my seat at the very last moment"
Pros: "Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!"
Cons: "There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available."
Cons: "Legroom - knees jammed into sest in front, and guy next to me had to put legs into me to fit. Painful"
Cons: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Pros: "Easy jet always have got checking bag well points. Never had a issue at all. Seamless experience at Gatwick. Staff were polite and helpful."
Cons: "Chaos at EasyJet bag drop with longest queues. Stressed staff losing patience and making things worse - hard to blame them, probably treated as poorly as customers by easyJet. Obn"
Cons: "A 9.10pm flight from Split to Gatwick last two and a half hours late due to “.... we were assigned the wrong aircraft so we had to wait for a new aeroplane!!!”"
The baggage policy is pathetic. We paid for our carry-on bags online. Said if we don't remove the wheels of our carry-ons it's not considered a carry-on. We all measured our bags according to the website beforehand. We were not refunded for our bags and were obligated to buy it as checked in bags for over $70 online or $90 over the counter. First and last time I travel with this airline.
Pros: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Cons: "5 hour delay. Communication"
Pros: "Seat was comfortable and we landed on time, even after leaving late."
Cons: "Crew needed better attitude."
Pros: "The price was cheap"
Cons: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"
Pros: "Vueling is a high quality airline. Much better than Ryanair"
Cons: "The club sandwich was rather disgusting"
Cons: "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."
Pros: "They crew was okay, more polite than my previous flight."
Cons: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Cons: "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"
Pros: "The overall was good, the flight was on time"
Cons: "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."
Cons: "Don't turn up with a cabin case, it will cost you £20 to have it put in the hold"
Cons: "We were cooped in a very small area before boarding and it was too hot and not enough seats."
Cons: "Crew at baggage drop/departure gate seemed that they didn't want to be there and they were not very pleasant to the people boarding. Ryan Air had changed their baggage policy after we booked. Originally allowed one carry on and one personal bag. Now you have to purchase priority to take both"
Pros: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Cons: "a series of frustrating events, all of which i had to pay for, none of which were justified"
Cons: "Everything was awful - the long lines, dirty cramped seats, and dirty bathrooms They couldn’t even serve tea & milk as they didn’t have any milk It is truly the worst airline"
Cons: "I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY."
Pros: "That I finally got to Marrakesh."
Cons: "Price was outrageous. check-in a nightmare. their site said technical problem, Ryanair staff person said she would explain to check-in woman who promptly said no! Download the check-in and return after 50 minutes in line! Or pay 55 Euro for us to do it! No helpful; Awful service; Ticket sales people after queing for another 30 minutes-same no help-just put new client all this from 4:45 am in the airport. Finally with 10 minutes to spare before being blocked off the flight; check-in deemed to check me and suitcase it requesting 20 Euro. I refused...other passengers got mad so she let me pass. Small crowded plane/no leg room/ constant hostess annoucing buy duty free, food. No landing cards provided! Nothing-you pay, do it all and you are lucky to arrive--NOT WORTH THE HASSLE AND STRESS."
Cons: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."
Pros: "The price."
Cons: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."
A GOOD IDEA IS TO SEND TO ME BOARDING PASS IN ADVANCE SO I DONT HAVE TO FIGHT FOR IT
One hour delay, landed at midnight, my hotel did not accept late check in after midnight. I had to pay for another accomodation last minute after I landed. Wizzair customer support did not reply when I asked for alternative accomodation. Very poor experience overall.
Cons: "Flight was over an hour late, and bags started coming out ~15 mins late -- no apparent reason why in either case, just every step of the boarding/deboarding process felt slow. Caused me to miss my connecting flight. Staff didn't seem to be in a hurry to speed things up."
Cons: "No communication on delayed, inaccurate information. Flight Attendants are rude. Never again on LCPeru. Worst airline ever."
Cons: "Flight was late and there wasn't enough information given."
Cons: "I arrived at the airport 1 hour prior to flight departure time. Stood in line for an additional five min. Was then told that the flight has been closed already. My friend who had a flight earlier than mine was able to check into and board her flight. I bought a one way ticket on Lat airline for a flight that left before my original flight time and had time to check in and board also. This was the worst experience. The agent at the desk was not helpful- he said you should’ve checked in online."
Cons: "THIS IS YOUR WARNING! DO NOT FLY LC Peru! After being in the airport for 7 hours they CANCELLED our flight and gave us no reason and NO REFUND. Two days later we had to use another airlines to make it back to Lima."
Cons: "Flight cancelled at last minute after checking in and waiting around for o’clock two hours. The stated reason was ‘weather’. Had to buy new tickets on another airline for the next day- will never fly with them again."
Cons: "I would never recommend LCPeru. They cancelled numerous flights during the week with no explanation other than it was raining or sometimes no explanation. I ended up buying a Latam flight after my friends wasted a whole day at the airport and their LCPeru flight being cancelled with no reason and nobody refunding their money or helping at all."
Cons: "Didn't let you know that flight was delayed until after the flight time passed. So I didn't know if the flight was still happening/cancelled. It ended up being 1 hour and 45 min late."