Excellent advice fron the desk person and ample parking facilities.Pleasant location 1 km away from the beach which would be too busy for us.
The hotel owners could not do enough to make our stay worthwhile. The garden and seating areas are a valuable addition to the hotel.A very enjoyable stay. The single room booked was always hot in spite of the use of the air conditioning. This room was also small and cramped.
Very friendly and helpful staff.Nice,quiet and green location.Good restaurant nearby.Short way to beach.
The staff were friendly . Room and bed was good size and there was airconditioning. Room was clean and storage was good. Shower was very small. Also poor choice for breakfast. Expensive for 3* but this may be case in this region?!
Francesco was extremely friendly and helpful. I felt very welcome there. It was close to the beach with sand. Everything was relatively clean. The bathroom made the room smell a little funny.
the staff were so helpful no
Friendly staff, at hand 24hrs a day.
Very nice hotel with friendly owners. The breakfast was very good. The room was clean and big, with big and sunny balcony. The bed was big and comfortable. Covered parking aria. 5 minutes walking from the beach.
location, very quiet, room had balcony, security, everywhere is locked at night, we left at 4.00 am and the night porter had to unlock the main door and the gates to allow us to leave the toilet was in an akward position, directly in front of the shower, you had to step up into the shower to use the toilet
owners were very friendly and helpfull
the location, clean rooms, for the most part a friendly staff the young lady behind the desk during the day was not very helpfull when it came to suggestions for dining/etc...also there is a very loud nightclub directly across the street from the hotel and when it is open, it is almost as if people are partying directly under your window
Helpful staff, good position, very well kept
Good hotel for stay with family... I wish that staff were more polite and friendly
Very beautiful clear sea. Hotel close to seaside.
Very clean the staff were most helpfull and polite, the hire of bycicles came in very handy too! Just a liitle far to walk to and from the town
The hotel was beautifully decorated the staff were extremely friendly and incredibly helpful. The area is fantastic to explore on bicycles - you can rent them from the hotel for extremely reasonable rates. As for the nightclub that another reviewer mentioned the room we stayed in looked over the building next door which I presume was the nightclub as the other side of the hotel is next to the road and behind it is a residential street, and we slept with the door open and there was no noise - only on saturday evening and it was not coming from next door to the hotel. I would advise that anybody wanting to go to this hotel you need to speak some Italian or have a very good phrase book!
The hotel facilities were relatively modern and it was situated in a good location. Breakfast was good standard. Parking was in street beside hotel but was secure.
Very close to the sea, good room and bath, view from the rooms (partial sea/mountains), balcony. Hotel is good to explore summer seaside night life (several clubs nearby) No restourants/shops close to the hotel (we had to go to Pietrasanta town by car in the evening), high prices to rent chairs on the beach
The hotel staff were very friendly, kind and helpful.
staff were very nice, close to beach located on first floor outside the lobby. There was too much noise outside in lobby. Also door key was not very convenient to use or carry around. More and different selection of food at breakfast would add to the hotel experience.
Charming art deco style hotel with beautiful sea view and central location on boulevard. Nicely refurbished bathrooms! Villa Tina's exterior maintenance could be better
Exceptionally friendly staff. Ben's great! Fantastic location but beware the beach vendors who can become extremely aggressive if you get their attention and then decide you don't want to buy anything. A little bit noisy in the junior Suite being so closed to the road
atmosphere,choice of morning music,singing of director and family stuff,very stylish
All the staff was very helpful and friendly. Breakfast was very good (much better than expected) Bathrooms were very nice. It was a convenient location, well priced and was a very attractive hotel with character. computor was not working but they let me use the business machine
very nice location; clean hotel and friendly stuff
Very friendly and competent staff. Really nice location. Extraordinary rooms and interior design. We would come again at any time. Thank you!
Very nice hotel with an excellent staff, we felt extremely welcome at Villa Tina. The Hotel is not especially fancy, but it's a pretty and historical building. Very close to the beach, an has a good sea view. Small selection in the minibar, but the staff made up for this by showing us where the nearest supermarket was.
Really nice and helpful staff. English and German-Speaking. Very good and rich breakfast buffet
Very helpful and friendly staff . Told guests all about local facilities and were extremely helpful about any local travel queries and showed willingness to fulfill different breakfast requests. The hotel reception rooms are a delight to be in. TV had no english channels whatsoever.
location We paid extra for two oceon view rooms. We got two rooms on the first floor obstructed by .buildings and mature trees with abselutely no ocean view.
location was good opposite good beaches, nice staff, Rooms were small compared to price and I think they could have arranged us in a family room instead of 2 separate rooms. But at the site at the internet, you cannot book family rooms, so I think it is better to book directly with the hotel if you are a family, so you stay together.
Relaxed, high standard of facilities, helpful staff.
access to beach a llittle far from town center and restaurants; internet is 5 euors an hour
very close to the sea, quiet spot, nice pool, clean rooms, friendly staff absence of an a la carte restaurant
Location, pool area, room, balcony view etc. Excellent stay overall.
We've stayed in this hotel the second time, and I think we'll choose it again in case of coming to that region!
The staff, very friendly and helpful. The Pool and pool area were very nice, clean & comfortable. The food in the resturant was very nice. Hotels location was very good with beach literally across the road. The resturant and bar were too quiet with no atmosphere, everyone was whispering to not be overheard by other tables. Background music would make a big difference.
the staff were really great, helpfull, friendly and professional. plenty things to do, table tennis, swimming, cycling, beautifull hotel. Nothing about the hotel but the area itself a little expensive for eating out near by. you have to venture 20-30 mins out for an good afordable meal.
the room incl.balkony and the pool no internet connection,
Convenience to my friend's home. That was it. Sadly, not at all. I had to have most of the items replaced in my room due to poor maintenance or lack thereof (remote for TV, phone, etc) and on my morning, they failed to call my room with a wake-up call. Also, the waitress in the hotel's restraurant was rude.
good location Not a 4 star hotel. Poor breakfast selection - ran out of orange & tea. Bar ran out of beer. Pool ran out of towels. Poor bar billing arrangements. Not good value for money.
Very good location near the beach. Good service, friendly staff!
Location was perfect, I had a beautiful room with sea view! Food in restaurant very nice and they provided a good breakfast. Hotel is very clean and well run. Staff are very nice but very serious.....there are no information leaflets at all about local tours, where to go, what to do etc. Lacks atmosphere, some background music perhaps.....Come on Italy, sell your area!!!
Service in the restaurant was pleasant but very slow.
Location, facilities, staff, atmosphere Nothing
The hotel's rooftop restaurant provided me with my most memorable meal from the trip. All around the facilities, outside of the room, are top-notch. The rooms could use a bit of an update, especially the bathroom.
Location Small room
the warm staff and the good environment.
a nice htel but rather expensive. no bath.
Very good personnel Too high pices for the drinks
Swimming pool and views from pool area
A fine example of a grand hotel. Great position. Great architecture.Professional staff Lift very slow.
We had a beautiful suite, which we were upgraded to as I am handicapped and use a wheelchair. It was a wonderful suprise and very thoughtful of the staff. We had a beautiful view out of our oceanfront suite and a large balcony to sit out at. The bathroom was amazing. Everything was very clean and the bed was very comfortable - they even had a "pillow menu" to pick the type of pillow you like best. While in the bar it was very difficult to get someone to take our order, and then come back to see if we needed another drink.
Very nice clean hotel. Lovely rooms. Relaxing pool and gym. Everything anyone would want! Bar & Restaurant very expensive
Nice rooms with the balcony to the seaside (in our case), very good room service, air-conditioning, bath with massage function (unfotunately out of order), not far from the coast and beach. breakfest concentrated on the sweet staff, only 1 type of cheese and max. 3 types of salami (ham), lazy staff by the breakfest service, breakfest 8:00 - 9:30 a.m., but no problem to stay until 10:00 a.m.
The suite setup was very well thought out, very comfortable,and very quiet. The balcony was a very good size. All of the facilities were good particularly the swimming pool The dining experience was not good,it was generally a bit random and did not always get the order right. The arrangements for children was poor as the length of time that it took to have the meal was excessive
cleanliness of the hotel
A very good quality hotel with large comfortable rooms,Staff service was excellent and food was very good.
Hotel is new and moden. We like this hotel
The staff was nice and friendly. They upgraded our room to a beautiful suite. The pool area is great and the pool bar serves great fresh salads. The hotel has bikes you can borrow for free as you can use the cycling roads running all along the beach front. The american bar on the roof top offers a fantastic view to the sea and the mountains and they served delicious fresh grilled fish. The cofees served for breakfast is really not good. Carpets in the corridors have big stains and because they are white/cream, it is very noticable.
The hotel is very modern with spacious rooms. The hotel is not very central.
very nice hotel. The only thing I would recommend is to have something for the kids to do when it is raining, bad weather. e.g a games room, or some board games , pool, table tennis maybe. also, let guests know they have to bring their own tennis rackets.
Nice modern hotel ! Staff friendly. The room (junior suite) was comfortable and commodious. The dinner was too expensive for the quality. The service was not good (to slow and not competent).
Definitly will go again!
Peace and quiet. Excellent rooms and staff. Hotel near several interesting spots: Pisa, Lucca, Siena and in front of the beach.
AC, price was decent, the proximity to the beach the fact that the safety deposit box is not in the room, and you have to have a key for it. Its better if its in the room and you can just push buttons to program a code into it so you do not have to worry about losing the key.
everything was perfect nothing
pleasant and efficiently run hotel, good breakfast, close to the beach We asked for a room with a view of the sea. Unfortunately the front of the hotel is on a very busy dual carriageway and there is only single-glazing, so not good. Also the room was hot but apparently as it was low season, the air-con gets switched off.
Perfect location right beside the beach, rooms were clean and spacious. Staff helpful & good choice for breakfast
convient location clean friendly staff being near the road very noisy at night would request an inner room
Good breakfast People could easily enter room when i opened windows
It is convenient for the beach and transport links and the staff were very helpful and welcoming. They dont have an iron and ironing board for guestsdto use and as we travel with linen clothes we had to go out extremely creased in the evening.
Cleanliness and comfort at the hotel were highly commendable and the friendly staff were very accommodating and extremely helpful. The buffet breakfast offered a wide choice of quality produce. An additional attraction is the garden roof terrace with comfortable sunloungers.
Greeting from Staff, proximity, convenience and cleanliness
friendly staff, good size rooms, nice outdoor garden area, well secure for familys, good size resterant
The staff were great and very helpful and very approachable. Hotel was in a quiet area near the port but not far from the main resort.
very friendly and helpful, upgraded our room even if it wasn't their fault, provided good indications on what to see/do/etc, welcomed the dog
The staff were all excellent - without exception - both friendly and helpful. We enquired aboiut a good seafood restaurant in Viarreggio and one of the staff recommended one nearby which was extremely good. Good buffet breakfast for an italian hotel (not large but very good quality).
Staff extremely friendly, very helpful, very pleasant family feel to hotel. Beautiful garden to sit in. Food was excellent, breakfast and evening meals. Room clean, decent size, bathroom very nice, balcony pleasant. We really could not be any more satisfied.
friendliness and helpfulness of all staff.Enjoyed use of well mantained garden .Easy access to marina lack of beach area
Very basic Hotel. Restaurant closed on Monday's. Noisy corridors, lack of 'make-up' service i.e. bed unmade, room not cleaned duing my stay
hotel staff were kindly
Friendly reception. Breakfast : there was enough sweets, corns, fresh fruits, but no choice of bread. The hotel should consider to present one or two sorts of bread with breakfast. Nevertheless there was enough of everything.
We found the security checkpoint to be rather difficult to pass by.
Front desk staff do not welcome guests with a smile, what we understood to be complimentary bottle water in room was then charged. Front desk did not handle complaint to guest satisfaction
We stayed at the Hotel Joseph which is a sister hotel of Braccioti because they made a mistake in our reservation but both the communication and the process were smooth and perfect. The hotel is located in a beautiful part of the seaside. Although the hotel has 3 stars the rooms, the furnitures and all the facilities are fantastic. I can strongly recommend it for everybody.
Hotel of cozy, 100 meters from the sea. Breakfast shameful (it is the first hotel where such poor breakfast), the paid Internet and very slow (is free 1 hour per day), the personnel in placing service is unpleasant in dialogue and have deceived me with number (I reserved and has paid for four local number, and has been given three local number).
Close to the beach and to Viareggio.Friendly staff and large room.Clean There was no garden (allthough mentioned in the description). Hotel needs some renovation (bathroom equipment and electricity)
Big noise coming from the street all over the day and night. Personell is not very friendly ... however I think it's applicable to the whole area, not just to that particular hotel.
The swimming pool on the terrace with a wonderful view onto the sea and the mountains. noise of the street at night
Very close to the beach. Good variety of food for breakfast The staff hardly spoke english
Hotel was close to beach (less than 3 minutes of walk). The room had a nice balcony. The staff were very friendly. There was a small leak in the bath tub, and the room floor could have been cleaner. However, both were minor problems.
Quiet location and peaceful