Good to know
|Distance to city centre||5.7 mi|
Time of year
Show reviews that mention
|beach and pool||in 31 reviews|
|best hotel||in 98 reviews|
|dress code||in 7 reviews|
|excellent service||in 111 reviews|
|friendly staff||in 151 reviews|
|great food||in 185 reviews|
|great view||in 13 reviews|
|hidden charges||in 9 reviews|
|inclusive resort||in 10 reviews|
|location is the best||in 45 reviews|
|place is great||in 3 reviews|
|restaurants were very good||in 21 reviews|
|transfers included||in 3 reviews|
|vacation was too short||in 4 reviews|
The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Absolutely nothing, would go back again, in a heartbeat!!!
Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
What didn’t we like. Literally everything is perfect.
I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
Location,views,accessible, personal treat you like a king
based on 6,043 reviews
Things to know
- Friendly atmosphere
- Nice building
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about Hyatt Ziva Cancun
Most popular landmarks
- Delphinus Punta Cancún 97 yd
- Forum Beach 0.3 mi
- Playa Caracol 0.3 mi
- Playa Chac Mool 0.7 mi
- Cancun Golf Club at Pok Ta Pok 1.2 mi
- Playa Tortugas 1.8 mi
|Playa Del Carmen||41.7 mi|