Hotel Cartagena Premium

Pros: Terrible customer service

Cons: Most of the staff always in a bad mood, and kind of slow

Pros: The view, pool and it's proximity to the beach and the mall are the only good things about this hotel.

Cons: Suuuper outdated and in serious need of remodeling. Reception area was extremely hot and actually stunk near the elevators.

Pros: The only redeeming quality of this hotel is the rooftop pool. The views from the rooftop are great.

Cons: My room was literally under construction with holes in the walls everywhere. The bathroom was so tiny that it was hard to squeeze in (and I am size 2!). The door to the balcony wouldn't close all ...

Pros: There was a grocery store close to the hotel.

Cons: The key card to the door didn't work, so I got a key. We also discovered that you could basically open this door with the tip of every other metal key that were for the locks of the other rooms. ...

Cons: This hotel was the most horrible place, we didnt get any clean sheets or clean towels. It was the most awful experience ever. Stay away from this hell hole.

Pros: Food taste bad

Cons: Location