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Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Pros: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Cons: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Cons: Everything went well

Pros: Easy boarding process

Cons: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Cons: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Pros: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Cons: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Pros: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Cons: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Cons: Airline food could always be better. It wasn’t bad though.

Cons: Everything went well

Pros: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Cons: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Cons: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Pros: Good movie selection. Attentive crew.

Cons: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Pros: Wide choice of movies and entertainment

Cons: Better menu options and in-flight service

Pros: quality of plane

Cons: check in takes 30 minutes since my visa was in old passport

Pros: Trip was canceled

Cons: Trip was canceled without costumer exchange or rebooked

Pros: Place was clean; crew was nice and attentive

Cons: Seats are small and uncomfortable for long haul flights

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Confort and kindness

Cons: It was too cold

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Cons: Information on arrival time was not correct

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Cons: Nothing,just the seats. Cleanliness was perfect

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Comfort

Cons: Wifi on klm

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: When its rain we shouldn’t walk to the air plain

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: TVs/outlets on my side and section of the plane were not working.

Pros: Amazing crew! No flight cancellation!

Pros: The crew was amazing! The plane ride was smooth!

Cons: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Pros: Everything was better than expected.

Cons: Nothing

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Pros: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Cons: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Pros: Pilots were good, they provided a smooth ride.

Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.