Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.
Not a 3 star hotel. Not recommended it Very disappointed.
Bad staff, particularly security. Horrible beds, dirty and outdated.
Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.
The worst hotel experience of my life
Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well
Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.
Located a brief drive from Cartagena Cathedral, Hotel Dorado Plaza offers themed accommodation in Cartagena de Indias. The hotel offers an outdoor pool and a sauna, as well as rooms with private terraces.
Hotel Dorado Plaza has recently undergone refurbishment and offers an executive floor, 24-hour room service and an all-inclusive meal plan. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in facility.
The air conditioned rooms at the hotel are well-appointed. They each offer a walk-in closet, a private bathroom and a mini bar.
Hotel Dorado Plaza has its own on-site restaurant, ideal for those who wish to eat in. In the evening, those staying at the property are welcome to relax with a beverage in the in-house bar. For guests spending the day out, the hotel provides packed lunches.
This Bocagrande hotel is located in an area popular with tourists and is in close proximity to Bocagrande Beach. Palace of Inquisition, Castillo San Felipe de Barajas and Walled City are a brief drive away.
based on 363 reviews
Policies vary by room type and provider.
Hotel Dorado Plaza is located at Bocagrande Av. San Martin , 4-41 in Bocagrande, 5.3 miles from the centre of Cartagena. Playa de Bocagrande is the closest landmark to Hotel Dorado Plaza.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Dorado Plaza.
Yes, Hotel Dorado Plaza offers free Wi-Fi.
Yes, Hotel Dorado Plaza offers free parking.
No, Hotel Dorado Plaza does not offer free airport shuttle service.
Hotel Dorado Plaza is 4.4 miles from Cartagena Rafael Nunez. Hotel Dorado Plaza is 62.8 miles from Barranquilla E Cortissoz.
No, pets are not allowed at Hotel Dorado Plaza.
Yes, Hotel Dorado Plaza has a pool on-site.