Mini |
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Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
6.7
Good
90 reviewsCleanliness
7.1
Comfort
6.8
Pick-up/Drop-off
6.8
Value for money
6.3
2 locations in Akron
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Reviews
4.0 Okay
Jan 2021
2.0 Mediocre
Dec 2021
10.0 Excellent
Oct 2021
10.0 Excellent
Jan 2021
Pros:
Great price, staff was niceCons:
Limited hours and not open on Saturdays6.0 Good
Sep 2020
Pros:
Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.Cons:
There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.8.0 Excellent
Sep 2020
Cons:
Nickel and diming is somewhat of a problem. The advertised rate disappears quickly.5.9
Okay
16 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.9
Value for money
5.9
6 locations in Akron
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Reviews
10.0 Excellent
Jan 2021
Pros:
EverythingCons:
Cheaper prices8.4 Excellent
Oct 2019
Pros:
The easiness of pickup and dropoffCons:
Knowing what the fees would have been ahead of time10.0 Excellent
Oct 2018
Cons:
Fast, efficient. Delivered as promised.10.0 Excellent
Jan 2017
Pros:
Great price for a great car!!2.0 Mediocre
Dec 2016
Pros:
NothingCons:
The person who waited on us was very rude and disrespectful. Nothing about her was professional at all. Just the whole overall experience was horrible. We did not even get a vehicle from this branch location10.0 Excellent
Dec 2016
Pros:
Enterprise works well with related companies at the Akron Canto airport so we had no trouble picking the car up after a late flight and easy drop off in the morning. Came with an ice scraper...which we didn't need but were glad to have just in case. Ohio... in the winter... you never know.5.6
Okay
15 reviewsCleanliness
6.0
Comfort
6.4
Pick-up/Drop-off
5.2
Value for money
6.0
2 locations in Akron
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Reviews
2.0 Mediocre
Dec 2020
Cons:
Could of had a car for me10.0 Excellent
Nov 2020
Pros:
Everything went smoothly with drop-off and pick-up. No surprise fees.Cons:
Wish the cost of a secondary driver wasn't so high, especially considering their having full coverage insurance. Think it was fifteen bucks or so a day, maxing out at six days.4.4 Okay
Jul 2020
Pros:
I reserved a car two weeks before picking it up then was called the morning of to tell me there was no car available.Cons:
Do not let people book without available vehicles!!! So upsetting. My trip ended up leaving 5 hours later.10.0 Excellent
Aug 2019
Cons:
Didnt care for the car nothing wrong with it just not our kind of car. Employees were kinda and very helpful as well as the manager will be returning for future rentals2.4 Mediocre
Aug 2019
Cons:
They did not honor my reservation. They did not have a car for me. Instead they tried to sell me a more expensive rental and then demanded I get the $100/ day insurance that is supposed to be “optio. I walked away with no car. I had to take an Uber to Pittsburgh instead. It was the worst experience.3.2 Mediocre
Oct 2017
Pros:
NothingCons:
Mark was "out of cars" and rebooked me an hour before pickup to the airport, which was inconvenient. He claimed it wouldn't cost any more. Instead, the airport had higher fees and taxes, and the person working there told me Mark regularly reschedules everyone to the airport when they have a one-way trip because he prefers round-trip rentals at his franchise location. I called Mark who refused to help me. Check-out person at the airport wasn't helpful either.3.9
Mediocre
7 reviewsCleanliness
7.9
Comfort
5.9
Pick-up/Drop-off
1.9
Value for money
1.9
2 locations in Akron
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Reviews
10.0 Excellent
Oct 2018
Pros:
Earnie the man that signed me up was awesome. We loved the car as well.10.0 Excellent
Apr 2018
Pros:
The vehicle, a Pacifica mini-van, was clean and ready to go! Early morning car droff-off was equally easy.9.2 Excellent
Jul 2017
Cons:
The man on duty when I picked the car up needs customer service training. He was obnoxious and condescending. He blamed the company for multiple errors which is not impressive. In my opinion he should not deal with public But other than him, my car, the simplicity of reservations and drop off clerk were all fantastic!!! I come home twice a year. I will rent here again.10.0 Excellent
Apr 2016
Pros:
Well maintained car with less than 5000 miles. Exceptionally clean!3.9 Mediocre
Jul 2021
10.0 Excellent
Oct 2018
Pros:
Earnie the man that signed me up was awesome. We loved the car as well.10.0 Excellent
Apr 2018
Pros:
The vehicle, a Pacifica mini-van, was clean and ready to go! Early morning car droff-off was equally easy.9.2 Excellent
Jul 2017
Cons:
The man on duty when I picked the car up needs customer service training. He was obnoxious and condescending. He blamed the company for multiple errors which is not impressive. In my opinion he should not deal with public But other than him, my car, the simplicity of reservations and drop off clerk were all fantastic!!! I come home twice a year. I will rent here again.10.0 Excellent
Apr 2016
Pros:
Well maintained car with less than 5000 miles. Exceptionally clean!Most popular car type | Intermediate |
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Some Akron car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Akron.
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Akron car rental.