Guest reviews
Overall rating
7.2
Good
Based on 22 reviews
Cleanliness
7.3
Comfort
7.1
Pick-up/Drop-off
7.1
Value for money
7.0
Avis car rental prices in Baltimore
| Compact | £78/day |
| Intermediate | £79/day |
| Full-size | £91/day |
| Passenger Van | £104/day |
| Luxury | £105/day |
| Intermediate SUV | £82/day |
| Standard SUV | £84/day |
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
3
1
2
2
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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10.0
Pros: Drop was a breeze; excellent care
Cons: The check in process could be quicker, it took too long
review from
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10.0
Pros: value for money; quick service.
review from
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2.0
Cons: Gave me the wrong pick up time so when I showed up they were closed. The 800 number offered no help and were clueless as to how to resolve the issue...i.e. Get me another car asap from the nearest location. I cancelled the reservation and hertz made it happen with no effort on my part.
review from
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4.4
Kayak booked for wrong location
Pros: I booked a rental car to be picked/dropped at Baltimore airport through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY. the Avis staff at BWI airport was good and helpful. Avis 800 customer care sucks, was dishonest and quoted much higher price than that quoted at the airport office.
Cons: I booked a rental car to be picked/dropped at Baltimore airport on 07/09/2017 through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY.
review from
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4.0
Stained car
Cons: Looks like a crime scene cleaned up poorly
review from
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5.6
No after hours drop off
Pros: Convenient location for drop off.
Cons: Could not do an after-hours drop-off at Baltimore location, which meant we had to pay for a night of parking though we were done with the car.
review from
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10.0
Quick and smooth service
Pros: Excellent experience, no waiting, quick service, everyone was polite. Mitsubishi lancer I got as a compact was surprisingly good car and comfortable, too. Would rent again.
Cons: Nothing went wrong
review from
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8.0
Need more agents
Pros: The car was new.
Cons: At check in and return, there was only 1 agent and a long waiting line. There was nowhere to park to drop off the car.
review from
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4.0
Cons: Car broke down on the road. Roadside assistance had very unsatisfactory response.
review from
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Where can I find Avis hire cars in Baltimore?
Top tips for hiring a car from Avis in Baltimore
- 25% of our users found a car hire from Avis in Baltimore for £22 or less
- Book your car hire from Baltimore in Avis at least 1 day before your trip in order to get a below-average price
- Premium car hires from Avis in Baltimore are around 66% cheaper than other car types, on average