2.0 Mediocre7 Jan 2021
Efficient service for pick-up and drop-off.The outline of the total costs were WAAAAAAAAY off. Will not be using the service again due to this. Gouged us for our trip.
8.4 Excellent22 Nov 2019
Nice staff, didn't pressure upsell the insurance like I was worried about. Drop off in the city center was not as easy as expected, due to the lack of parking instructions. Value was outstanding.Need to provide clear instructions that if you are dropping off at the lower Drumconda location, there are no parking spots in front of the office. You need to pull into a bus lane and park there, which isn't ideal, but workable.
4.8 Okay4 Nov 2019
Car well maintainedNot being requested for a credit card hold of €22.000 if no basic insurance of €22 a day was acquired.
4.4 Okay15 Oct 2019
PriceThey try to rip you off on extra insurance. Concerned they’ve charged us extra. Have to keep an eye on what they actually charged. They did put a 5000€ hold on the card because we declined their insurance.
9.2 Excellent28 Sep 2019
Staff when doing the paperwork to pick-up the car more helpful & friendly. Staff at the actual car pickup lot less helpful & one a bit dismissive when you asked questions. Staff when dropping off the car a bit unfriendly & seemed a bit irritable.If you are going to Ireland, do your homework about what your personal auto insurance will cover (call them & let them know where you are going) & also call your credit card company to see if they have primary or secondary insurance when renting the car because many credit card companies don't there
6.4 Good24 Sep 2019
On the website it says they do not charge for going to Northern Ireland but I was charged !!?
7.6 Good3 Sep 2019
Picking up and dropping off from The terminal 2 station was very easy.You $5,000 hold on a card if you don't choose their insurance is ridiculous. the car was an automatic, but it felt like it was powered by hamsters.
4.4 Okay29 Aug 2019
Pickup and drop off was easy.This company essentially forces you to purchase full insurance. We traveled to Ireland and rented a car for a few days. I put the rental car on my credit card, and they explained to me that if you don’t buy insurance they will put a 5,000€ hold on my card if I don’t buy insurance.
3.2 Mediocre17 Aug 2019
Having a car in IrelandOnce I got off my plane I had to wait a while to get a budget shuttle to where they keep the cars. Once I got there I waited in line behind maybe 7 people for TWO HOURS before I finally got to checkout with my car. And of course they charged a ridiculous amount of money for everything.
8.0 Excellent15 Aug 2019
20 min line to return car Had to bring back first car after an hour. Was making weird noises