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NOTHING

Crew was good, the flight landed 30mins early - however the airport wasn't ready for us to be so early.

I sat in coach and always feel like a sardine stuffed into my seat.

The seats are appropriately spaced but still too narrow for anyone with shoulders. Friendly and helpful flight staff.

Flight kept getting delayed other then that was great

The boarding process was smooth and the crew friendly. Flight ran on time.

Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston.

Efficient check-in.

It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out.

The flight crew and flights itself were great.

I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed.

Nice Flight Attendants Good Food

Flight was delayed by 1.5 hours

Food and service were good ,good entertainment

Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

Enjoyed the hotel stay on the long layover

Customs in Skopje

Clean plane, decent entertaiment

the food was pretty much the same that we had during our previous flight from Moscow to Frankfurt and of the same mediocre quality. the plane was freezing cold - this was the first time in my frequent travels that i had to use the provided blanket. My girlfriend used 2 of them. When I called the flight attendant for the extra blanket using the bottom nobody showed up - I had to stop an attendant passing by to get the extra blanket.

Planes were new. Delayed flights but caught up by staff.

Food was terrible. Check in process chaotic. Service was fair.

Flight delayed by about an hour

New planes but staff not friendly

Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks.

My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing.

I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable.

I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on.

Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin.

The crew were excellent.

Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight.

Thank you for the sandwich!

Nothing!

good entertainment system

not enough leg room

On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine.

Flight was comfortable and crew was second to none. They were very attentive and courteous.

Nothing.

Nice aircraft and nice flight overall!

I had reserved the 2 back seats of the aircraft--a row of only those 2 seats--so I could sleep against the window and my husband would still have the legroom he needs. Unfortunately those seats on the actual aircraft ended up being in a 3 seat row and getting a window seat and middle seat. Having booked the flight 8+ months prior, we were disappointed that we had less comfortable seats than originally reserved.

None of my nine checked in luggage arrived. The following 8 of the 9 came. One is still missing. This is a British Airways ticket using American Air for the first leh.

The fact that my luggage and that of my children did not arrive.

More space than newer airplanes.

No onboard entertainment.

Fortunately, BA got us on another flight--so our vacation plans weren't totally ruined!

Unfortunately we didn't receive notification that the originally scheduled flight no longer existed. We had paid a higher price to use the regional airport. When attempting to check-in online, there was no flight. The new flight involved a 2 hour drive to a different and added 2 weeks of parking charges that we wouldn't have otherwise had.

Crew were lovely, boarding wasn't too painful.

Payed extra for a seat that was the seat I selected. Totally disappointed

Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew

Boarding process was slower than anticipated One of our bags did not make it

Business as usual and we actually arrived abit earlier than projected. Cudos to the pilot and crew.

My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!

Nothing, the fact that they were my membership partner for milege

Food was bad, boarding process sucks , seat sucks for first class, no free wifi , old dated devices , was not offer personal device on first class, crew seem mad all the time

The price was right! For a one way ticket in the summer I can't complain.

Flight was delayed which was fine because it wasn't their fault. However, they cram waaaaay too many seats into the planes. A small turboprop has more space!

Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours.

Professional, Professional, Professional!!!!!

Absolutely nothing!!! Aircraft ready, clean, and even new!!! Left on time and arrived on time. Nothing negative here.

Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip

Food and staff were great

Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging

Night flight so no entertainment allowed sleeping

Kosher food could be improved

Short, comfortable flight. Nothing special. Got us where we needed to be without incident.

Nothing. This is filler text to meet the min. characters.

Nothing. Too crowded.

No attention given by your crew to my questions

Crew was kind and attentive

Long ques to board and food choices were not well informed and extremely limited if you don't eat pork

I like the food and Smooth landing!

The flight was delayed.

Great crew and great service

Seating was very cramped

The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!

I wish they had a few more updated movies and kids movies other than that no complaints

extra leg room was great

I could never have survived that long a trip on a cramped US airline sitting in a center seat.

I don't like their policy of closing all the blinds when it is daylight outside.

They gave us the seat has more leg space.

Check in machine in Korea told us to switch last name and first name which was confusing. So we had to go to the check in counter.

Crew was friendly and helpful. Inflight internet was a great plus.

Nil

The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest.

NOTHING

Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA

THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!

Crew was friendly and helpful. Inflight internet was a great plus.

Nil

Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA

THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!

NOTHING

The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest.

Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering

Nothing to complain about!

The seats were comfortable, food was ok . Staff were friendly

The service was a bit relaxed, with kids I had a little hard time getting attention promptly

Customs in Skopje

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

New planes but staff not friendly

Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks.

Nothing.

The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out.

Clean plane, decent entertainment options

food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault

Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London.

Easy online Check in. Nice crew.

Very tight space on flights.

Courtesy of staff Cleanliness of the cabin Comfort of the World Traveler Plus cabin

Nothing

Two empty seats next to me

1.Cabin staff would not move trolley to allow me to pass to give a gift sitting forward of me for an unreasonably long time. 2. Being accused of being abusive when I complained

Having a little bit more room, footrest and legrest do really make a difference on the long haul flight. The little touches like being greeted with a glass of wine or water, having proper silverware with the main meal really mitigate the general misery of long haul flying. The main meal is really quite delicious as well. You also get provided with socks, toothbrush, mask and nice headphones.

Honestly, the seats are really quite hard and could use a little more padding! They give you a little cushion which I ended up sitting on to relieve pressure on my tailbone. The coffee that came with the box lunch was fine but if you wanted cream you were out of luck. Instead a tiny amount of milk was provided. At least you got some caffeine!

On time

Tight seats

Crew was friendly and helpful. Inflight internet was a great plus.

Nil

Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA

THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!

As always with Westjet the crew was great, I got upgraded to Plus seating which was a nice surprise.

I did experience a technical glitch which didn't let me check in online or with the kiosk due to the system thinking I still owed a flight-change fee from months before. But the woman at the check-in desk fixed things up and upgraded my seat.

Dissatisfied!!!

See comments above.

Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London.

Nothing.

The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out.

Clean plane, decent entertaiment

the food was pretty much the same that we had during our previous flight from Moscow to Frankfurt and of the same mediocre quality. the plane was freezing cold - this was the first time in my frequent travels that i had to use the provided blanket. My girlfriend used 2 of them. When I called the flight attendant for the extra blanket using the bottom nobody showed up - I had to stop an attendant passing by to get the extra blanket.

good entertainment system

not enough leg room

1h45 departure delayed with no compensation.

Thank you for the sandwich!

Nothing!

Loved the crew and movie options, the hydrating must in the bathroom was awesome!

I wish the seats were more comfortable