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Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.

Pros: Food was good. Good leg room. Smooth flight.

Pros: crew was professional, attentive and polite

Pros: Easy boarding. Very nice crew.

Cons: I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Cons: More leg room

Pros: Crew was attentive.

Cons: Tiny, uncomfortable seats with warn cushions.

Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.

Cons: Boarding can get crowded so don't be in a rush

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: Cabin facilities

Cons: They didn’t bring one of my bags

Pros: The space at my feet with the chair in front was a bit akward.

Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)

Pros: Crew were nice, good enough selection of entertainment. Quick disembarking

Cons: Seat not super comfortable. Had room, but the lack of armrest being able to move fully up, and the fixed position of the sides of the headrest were frustrating.1

Pros: Staff were good

Cons: Seats and intertainment is bad

Pros: Crew rude

Cons: The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water

Pros: Great !

Cons: Kosher meal a bit hard to open

Cons: Arrangenents for wheel chairs at London were poor compared to Chicago which was excellent .

Pros: Nice seats and nice enough staff

Cons: Delays, no information provided and no water provided while we were waiting to depart. 1 hour delay (57 mins to be precise....)

Pros: Flight good, crew helpful and no problem with boarding.

Cons: No hot food and no announcement in the Airport. Limited choice of other food.

Pros: Nothing.

Cons: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Pros: It was a lovely easy flight, always lovely flying star alliance.

Cons: Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better

Pros: The crew was very nice. Seats were pretty comfy.

Cons: Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay.

Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Cons: Seats in economy are tight.

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Pros: Crew helped my parents with physical disabilities through the whole flight. Super grateful

Pros: Everything!!

Cons: Need more movies to choose from.

Cons: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met

Pros: Staff were good

Cons: Seats and intertainment is bad

Pros: Crew was great and friendly. Seats were fairly comfortable.

Cons: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.

Pros: Flight good, crew helpful and no problem with boarding.

Cons: No hot food and no announcement in the Airport. Limited choice of other food.

Pros: the airplane was brand new. l really like it and the crew was nice.

Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.

Pros: Crew was amazing.

Cons: Nothing everything was great!

Pros: crew onboard and food/entertaiment.

Cons: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Pros: Reasonably comfortable seat

Cons: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Cons: Arrive on time Zurich

Cons: A little more leg room would be great

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

Cons: My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc

Pros: Everything

Cons: Checking, boarding, flighting

Pros: The food was amazing

Cons: Arrive on time Zurich

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Pros: Amazing crew

Cons: Lost our bags

Pros: Crew was very courteous and helpful

Cons: More leg room

Cons: I could have used USB charging station.

Pros: Food and entertainment were good

Cons: Flight was terribly cold. Better AC management required

Cons: The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade

Cons: A plane made any year after 1990... Last minute flight switch caused great discomfort and VERY narrow seats

Pros: The crew were fine.

Cons: The flight left on time and arrived at Gatwick 15 minutes early.

Cons: Arrive on time Zurich

Pros: Crew was amazing

Cons: I could have used USB charging station.

Pros: Everything

Cons: Checking, boarding, flighting