Car hire at Istanbul Airport

Pros: No they were very bad and I ended up not getting the car.

Cons: The staff should be more friendly and not profiteerers

Cons: They ripped me off. Made me pay more than what I did with kayak

I am totally sad and angry

Pros: When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit Turkey

Cons: I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at Facebook

Cons: They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.

Make sure what car you get before signing

Pros: Nothing

Cons: Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get you

Terrible in all means

Cons: Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!

Cons: They refused to rent a car to me. They told me that they don't have a car to rent.

COMPLETE RIP OFF!!

Pros: location,

Cons: they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.

Terrible experiencr

Cons: Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.

They refused to give me the car

Cons: In the website there was one amount to pay during the car rental period but once I went there to take it they asked for extra payments and deposit and visa .....

They are not Proffetional

Cons: When I came to the counter there weren't similar car to the one I have booked. They offer me smaller car with same price and they start bargaining so I decided to leave them. They weren't helpful nor they were ready.

They didn't have my reservation

Pros: Although I showed them my online reservation through Kayak with my confirmation number they said they didn't recieve anything and when I tried to hire a car anyway the price they gave me was re than double what I was offered online. Very dodgy service so I went to a different company.

Pros: Nothing.......

Cons: We waited in the airport for 3 hours and they did not have any cars. The people were rude and they did not even apologize for not having car which I made reservation for. The blamed everybody except themselves.... I will never book any car rental with payless....

Broken car

Pros: They gave unwashed , everywhere is scractched , Even pAssenger door was broken I couldn't close it , And I called them complained about that they said ok Drive back which is 1 hour 30 mins I gave the car back they gave me same condition car and they said they have all car like that I won't rent any car from Payless anymore OMG I paid 650$

Cons: Unwashed car really bad condition

Pros: actually nothing other than the employee who was helpful.

Cons: very dirty car. not cleaned at all. there were trash in different parts. the gas tank was empty.

Pain

Pros: The only good thing mr ugur

Cons: Old , dirty , noisy car

Fake reservation

Pros: There was no car . Even after I gave Payless by phone the reservation number .... they say we don't see it .. wait few days and enter again to the system ... but until I arrive.... there was no reservation and they wanted to give me another car with another price as a new on time reservation

Cons: Nothing

Cons: Wait alot for pickup Tire have problem and couldnt speed up Dont have extra tire Gear has problem