Reviews
Overall ratingBased on 35 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
2.0
Pros:No they were very bad and I ended up not getting the car.Cons:The staff should be more friendly and not profiteerersReviewed 7 Oct 2019
review from![kayak]()
9.2
OutstandingPros:Iiked the car and the way they treated me at the pickup pointCons:The drop-off was not smooth enough as i had to park it in the parking of the airport and didn't know how much is the total amount at the end of the handoverReviewed 1 Jan 2019
review from![kayak]()
2.0
Cons:They ripped me off. Made me pay more than what I did with kayakReviewed 15 Dec 2018
review from![kayak]()
2.0
I am totally sad and angryPros:When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit TurkeyCons:I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at FacebookReviewed 21 Jun 2018
review from![kayak]()
8.4
Have many choicesPros:Employees are perfectCons:The priceReviewed 26 Apr 2018
review from![kayak]()
3.6
Cons:They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.Reviewed 27 Feb 2018
review from![kayak]()
2.0
Make sure what car you get before signingPros:NothingCons:Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get youReviewed 18 Jan 2018
review from![kayak]()
2.0
Terrible in all meansCons:Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!Reviewed 10 Jan 2018
review from![kayak]()
2.0
Cons:They refused to rent a car to me. They told me that they don't have a car to rent.Reviewed 31 Dec 2017
review from![kayak]()
2.0
COMPLETE RIP OFF!!Pros:location,Cons:they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.Reviewed 27 Nov 2017
review from![kayak]()
2.0
Terrible experiencrCons:Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.Reviewed 30 Oct 2017
review from![kayak]()
2.0
They refused to give me the carCons:In the website there was one amount to pay during the car rental period but once I went there to take it they asked for extra payments and deposit and visa .....Reviewed 15 Oct 2017
review from![kayak]()
Other car rental agencies at Istanbul Airport scored
Top tips for renting a car from Payless at Istanbul Airport
- Economy hire cars from Payless at Istanbul Airport are around -5% cheaper than other car types, on average