Van Nuys car hire

Cons: They gave us only one key

Cons: This particular location closed at 6pm and it didn't work for me. No matter, I got it the next morning and it was fine.

Cons: Nothing

Cons: They rented the car I reserved to someone else. They only had larger cars, small SUV, available. I needed the gas mileage for an 800 mile trip to help take car of my dad after a week in the hospital and 3 surgeries. I had even called the facility directly to make sure I could get on the road asap. Very frustrating. Why make a reservation?! As I dropped off the vehicle, someone else was being told they only had small SUV's left, do they even have smaller cars?

Cons: “It’s a bit dusty but it’s clean on the inside” and I took his word and he went away and I got in the car and the cup holder was stickeyband had a plastic bag stuck to it. The previous renter left a metal water bottle that rolled around till I found it. The. Adler was not clean. Sigh. Not great, folks.

Cons: Respect

Cons: The prices is a fraud! I have a receipt for 294$ but Herts charge me for 577$ because they said that their computer doesn't show my price. How can it possible?? I am not going to let it go and I will sue Kayak and Herts for this fraud.

Cons: Everything was great until a notification popped up on dash about low inverter coolant. called company and was told to take car in and get replacement. You cant buy this stuff at an auto shop so i had no choice but to take it in. had to take a couple hours out of my day to get this done so it was a lil annoying. Also, company refused to grant discount. I didnt get full prive service so i dnt think i should have been obligated to pay full price. Its not my fault that ur employees dnt do their jobs and properly check cars for all fluid levels. Again evrything was fine and i was very happy with service until this happened..

Cons: I rented a mini van 4 weeks prior to trip. I showed up and had to wait over an hour for a staff member. Once I finally made it to the counter I was told they did not have a van for me. I was then told I would have to upgrade and was charged for the upgrade. I will never rent from Hertz

Cons: car was not clean. they had no car wash. lot was full no parking was available. entrance was at the alley at the back of the small lot.

Cons: On the day of my rental i called just to make sure i can go pick up my vehicle. I was told they did not have anything available for me despite booking more then 30 days prior to my trip I was asked to upgrade and pay more i was not happy i had to cancel and go to Enterprise rent a car instead which was such a smooth transaction

Cons: From first day there was trouble light in dashboard for low tire pressure. However, when I checked tire pressure it was ok. Braking at high speeds, car started to shimmy and shake, it seemed unsafe on highway. Check in and check out was very slow. Very congested entry for return, navigating an alley where cars were double parked. Twice car would not start, but after adjusting the gear shifter it worked. No floor mats.

Cons: Extremely bad experience at this location. The car we rented was not ready and the location wanted to charge me $40 more for what was available. The guy behind the counter should never have a customer facing job as he was rude and had no desire to help. All they wanted to do was to get us into the car that was $40 more per day,