Van Nuys car hire

Van Nuys car hire

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Van Nuys, CA, United States
25 Oct — 1 Nov
Same drop-off
Van Nuys, CA, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

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Van Nuys car hire information

Pick-up locationVan Nuys
Hire locations7

Van Nuys car hire reviews and directory

Rated no. 1
Avis
Best rated
8.1 Excellent (7 reviews)
1 location in Van Nuys
Avis
Locations in Van Nuys
  • 8.8
  • 8.2
  • 7.9
  • 7.9
  • 7.7
Recent reviews
5.9 Okay2 Aug 2021
The guy at the desk was all by himself. No help in the lot. Windshield was very dirty on the inside. Took 30 minutes to get the car. Returning the car went much smoother.
Rated no. 2
Enterprise
7.7 Good (26 reviews)
5 locations in Van Nuys
Enterprise
Locations in Van Nuys
  • 7.7
  • 7.6
  • 7.8
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent19 Aug 2020
Everyone working was helpful and made it very convenient for me when they didn’t have to. Really appreciate everyone there.Nothing everything was great
4.4 Okay17 Apr 2020
The pickup location I was issued was a branch that had been closed down. No-one contacted to update me with the new pickup location. I found out when I arrived at the closed branch and saw the posted sign. They did not want to refund my additional Uber ride to the new location
6.0 Good26 Oct 2019
The car was clean on the inside and they made sure my phone was connected via Bluetooth before I left. Drop off was easy.They rented the car I reserved to someone else. They only had larger cars, small SUV, available. I needed the gas mileage for an 800 mile trip to help take car of my dad after a week in the hospital and 3 surgeries. I had even called the facility directly to make sure I could get on the road asap. Very frustrating. Why make a reservation?! As I dropped off the vehicle, someone else was being told they only had small SUV's left, do they even have smaller cars?
10.0 Excellent14 Sep 2019
No hidden charges, they had a VERY good attitude which I unfortunately had 2 bad experiences prior with 2 separate rental companies. Very refreshing to have such good staff. They didn’t force insurance on me. And they offered to drop me off after dropping off my rental. Very satisfied.Nothing. It was all good.
4.8 Okay5 May 2019
The staff was friendly.They charge you for a full day although they close at 12 on Saturday and they're closed on Sundays. Also, they gave me a car that was filthy on the inside.
9.6 Excellent24 Oct 2018
I feel like I was mislead on the insurance optionCar was fine; service at branch was fair.I feel like I was mislead on the insurance option- Allianze is a terrible insurance company vs. Enterprise Insurance. I would no longer recommend Kayak.
10.0 Excellent24 Apr 2018
I like the fact that they let me return the car to another location without an extra charge. And I also like the fact that I got a great dealThere’s nothing that i didn’t like about it.
2.0 Mediocre5 May 2017
Poor customer service.I returned it to the location I rented from and was told they couldn't give me a ride to the repair shop my car was in. They told me after I had checked in that they could void the return and I could drive to a different location and return it there instead and they would be able to give me a ride from that location. When I did that I was told by the second location that I was a gallon of gas short and they would charge me. The first location checked me in at 5/8 a tank which is where it was when I got the car, but the second location said it was at 1/2 a tank. The 2 locations are only 3.5 miles apart. I could not have used an 1/8 of a tank. 1/8 in a 12 gallon of tank is a gallon and a half. On a compact car a gallon and a half will get you about 40 miles. Again the distance of the 2 locations was nowhere near 40 miles. I even looked at the gas gauge before I exited the car at the second location and it was still at 5/8. I was already running late for work so I didn't bother arguing and just paid their inflated price for a gallon of gas. Very displeased with the nickel and diming and the inaccurate reading.
2.0 Mediocre21 Feb 2017
Kayak offered me an insurance on website which WasRenting agency and car was ok. Kayak just made me buying an insurance that was worth nothing. I had to do another one at the agency. Just waist my money for nothingSee remark above
9.2 Excellent21 Feb 2017
reliable and consistantWe are treated with courtesy and respect and all needs were met. They made every effort to match up the right car with us and are receptive to suggestions of how to do better. There was a courtesy car to drive us home and that man was excellent .They were short handed on the weekend (Sat.) and the line was ten deep inside and outside early morning for pickup. I also didn't like that the man handing over the keys outside pushed us for insurance purchase when I hadn't done it on my online reservation.
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Rated no. 3
Budget
7.1 Good (8 reviews)
1 location in Van Nuys
Budget
Locations in Van Nuys
  • 6.5
  • 7.2
  • 6.7
  • 7.5
  • 7.5
Recent reviews
8.0 Excellent14 Mar 2021
They need to check car better they said car was full of gas was on empty
9.2 Excellent26 Aug 2020
Yes staff was friendlyThe car being clean from the inside especially with the virus going on
4.4 Okay31 Jul 2019
Ñot muchRespect
6.8 Good24 Sep 2018
UncleanIt was reasonably priced and the car was fine for driving around“It’s a bit dusty but it’s clean on the inside” and I took his word and he went away and I got in the car and the cup holder was stickeyband had a plastic bag stuck to it. The previous renter left a metal water bottle that rolled around till I found it. The. Adler was not clean. Sigh. Not great, folks.
6.8 Good2 Nov 2015
Secret mileage chargesThe car was clean and in good condition.
Rated no. 4
Hertz
6.1 Good (29 reviews)
1 location in Van Nuys
Hertz
Locations in Van Nuys
  • 6.2
  • 6.3
  • 5.7
  • 6.1
  • 6
Recent reviews
1.9 Horrible8 Aug 2021
I made a reservation for 4 days here using kayak (late pick and late drop off). I later found out the trip would be delayed for a day and contacted the Hertz location about possibly picking up the van in the morning rather than the day before, but I also wanted to confirm if I can get a lower price for it. The man on the phone confirmed I would be able to pick up the van in the morning and have a lower rate (and to call the office the day before in order to confirm a better time). I asked him to please have this changed for me and If he can have the reservation set to 11 am (as discussed over the phone). Keep in mind I made this reservation change 2 weeks before the day of the trip. Fast forward to the day before and I tried calling in the afternoon about my reservation. No luck, no one was picking up the phone. I tried call throughout the day hoping to reach someone and kept getting the machine. By the time 6pm came, I was sent straight to voice mail (place closed). I made a total of 45 calls and was not called back. I checked the reservation online and found the reservation set to 5pm (not 11am) at the same rate (not lower as promised). This was no good because I needed to leave before noon in order to make my trip. The day of the trip I tried calling almost all morning and was still not able to get a hold of anyone. I was calling from 8am to 11am with no luck. At this point, I canceld my reservation and made a last minute pickup at enterprise. I was fine with picking up the van the day I was originally booked, but why promise to change the reservation in the morning while insisting the price will also be lowered and not following through. I do not recommend this location and will stick with another provider if possible.
4.0 Okay2 Apr 2021
My personal car got hit infront of my house as I slept. Went to my neighborhood Hertz after getting a deal on Kayak. Lastminute, they had just one car, a Toyota Camry. The car was very low to the ground. As I drove away, I heard a continual scrapping noise. Called back to the Hertz, telling them about the safety issue of the car, and wanted to exchange, but no Hertz location within a 20 mile radius of my home had a car to exchange. Drove to work and back once, but nothing more. Day 2 nothing available after calling 3 times, day 3 nothing available. Did not drive the car. Day 4, upon the advice of another Hertz location agent, told to call Hertz Roadside assistance. Maybe they could help me. Took most of the day to sit thru the automated system, and leave a message for a return call (thank goodness I wasn’t in a dangerous emergency) and finally got a call back several hours later. Roadside agent on phone was extremely helpful and understanding. She got a time for the rental car to be towed to LAX airport 30 miles away AND a Lyft driver to take me to LAX to exchange the car. Wow! AAA tow truck driver was supposed to arrive in just 45 minutes, but finally arrived almost 5 hours later at 9:20 pm !!! When the Camry got lifted up by the tow truck, you could see what I would call a “spoiler” on the bottom of the car, protecting the engine, dragging fully on the ground, barely holding on. I was right for not driving the car for several days, and the car should never of been rented to me. What a day, what an experience, I was done for the night! The given Lyft code said it was good till 6 pm the next day sp I went to bed. Next morning, I wake up, and the Lyft code I was given was suddenly expired and no longer on my phone... SO, I had to start the process ALL OVER AGAIN and call roadside assistance, suffer thru the extensive automated system that doesn’t understand the simple words NO and YES, wait to leave a message, wait a long time to recieve a callback. Wait wait wait, keeping my local Hertz office informed but they could never ever help me. Finally got a callback, roadside agent got me a Lyft, arriving in 3 minutes, got down to LAX, nice agent there, THEN the computers went down in the office. Ug. More waiting. Agent had me go out to the lot and select the car I wanted, and 98% of the cars were the same awful Toyota Camry’s. Chose a Chevy Cruze withlow bucket seats that felt like I was in high school. Driveable, but not ideal. When my insurance company finally kicked into action, got my personal far into a body shop, the mechanic hooked me up with an adult car at another rental car company nearby, for almost $30/day cheaper.The hospitality of the staff was great, but getting to the point of recieving hospitality was an AWFUL experience. The automated system at Hertz is near the worst. Like internet provider bad... the people are nice, even at the agency’s that I didn’t rent from. When I dropped off the Chevy Cruze, they were gonna charge me “added fee’s” for numerous reasons, but I wasn’t having it. Such a bad experience. So they dropped the fee’s. They could’ve done even better. I should of paid half for only getting half use with a deeadful experience.
2.0 Mediocre2 Mar 2021
They had no car for me for days. It was terrible. Absolutely terrible. I never will rent from Hertz again.
2.0 Mediocre24 Sep 2020
Car was not available. Hertz sent me to another location that was also out of cars. Employee told me hertz is bankrupt and usually doesn’t have enough cars for customers. Guaranteed rental means nothing. It is terrible not having a reserved rental car. Never again hertz. Not worth the risk. Even the employees hate hertz
2.0 Mediocre11 Sep 2020
Absolutely nothing!The car I reserved was not available. I took an Uber to the location only to find out that the car wasn’t available. I needed a minivan for a camping trip - the only cars they had were sedans. Empty-handed, I had no choice but to take an Uber back home.
10.0 Excellent26 Sep 2017
our agent is just fantastic, not only he rented out the car but also covered the insurance for any body damage
10.0 Excellent13 Aug 2017
Great vehicle ...Price was phenomenal... service good ... free upgrade !!
2.0 Mediocre13 Aug 2017
Extremely bad experience at this location. The car we rented was not ready and the location wanted to charge me $40 more for what was available. The guy behind the counter should never have a customer facing job as he was rude and had no desire to help. All they wanted to do was to get us into the car that was $40 more per day,
4.4 Okay27 Jun 2017
Long wait, slow computers for check in and check out, car trouble.Good sized car for intermediate.From first day there was trouble light in dashboard for low tire pressure. However, when I checked tire pressure it was ok. Braking at high speeds, car started to shimmy and shake, it seemed unsafe on highway. Check in and check out was very slow. Very congested entry for return, navigating an alley where cars were double parked. Twice car would not start, but after adjusting the gear shifter it worked. No floor mats.
2.0 Mediocre31 May 2017
No vehicle availableNothing service was poor no one answers the phonesOn the day of my rental i called just to make sure i can go pick up my vehicle. I was told they did not have anything available for me despite booking more then 30 days prior to my trip I was asked to upgrade and pay more i was not happy i had to cancel and go to Enterprise rent a car instead which was such a smooth transaction
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699 Rent-A-Car
1 location in Van Nuys
699 Rent-A-Car
Locations in Van Nuys
Recent reviews
Midway
1 location in Van Nuys
Midway
Locations in Van Nuys
Recent reviews
70 travellers who hired a car in Van Nuys gave the car agency they used an average rating of 7.0

Car hire locations in or near Van Nuys

Good to know

Most popular car type

Economy

When to book a car hire in Van Nuys

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Van Nuys

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Van Nuys car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Van Nuys.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Van Nuys car rental.

Top tips for renting a car in Van Nuys

  • Book your car hire in Van Nuys at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Van Nuys are around 37% cheaper than other car types, on average

FAQs about car rentals in Van Nuys

  • The average price of fuel in Van Nuys is £2.59 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Van Nuys.

  • Car hire companies onsite at Los Angeles airport include Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Europcar, Advance Car And Truck Rental, Fox and Ace.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Enterprise, National and Europcar.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Economy car hire in Van Nuys costs £23 per day, on average.

  • A Mini car hire in Van Nuys costs £48 per day, on average.

  • A Intermediate car hire in Van Nuys costs £31 per day, on average.