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West Palm Beach Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

West Palm Beach car hire reviews and directory

Budget
budget
Car hire reviews:
Good (6.3, 24 reviews)
Car hire locations in West Palm Beach:
3 locations
Budget
Locations in West Palm Beach
2005 Belvedere Road
+1 561 683 2401
2500 Okeechobee Boulevard
+1 561 687 9200
6901 Okeechobee Boulevard #d14
+1 561 687 8227
  • 6.3
  • 6.8
  • 6.9
  • 5.1
  • 6.7
Recent reviews
10.0 Excellent
22 Oct 2015
Price was great! Car was perfect!
Pros: Cheapest rate going. Car was great to drive! Great staff at airport.
Cons: N/a
8.0 Good
2 Nov 2015
Just couldn't be any better with the exception of
Pros: Clean, no problems at all, very friendly, ok value
Cons: Took too long to get car a pick up point
3.6 Mediocre
8 Nov 2015
Unorganized and unclean
Cons: They gave me the wrong car three times after I decided to upgrade. Car stunk of cat urine.
8.8 Excellent
3 Dec 2015
In a hurry...
Pros: The bus driver knew we were in a hurry to get to the airport, so he headed right out to make sure we got there on time. He was very friendly and helpful.
Cons: As we pulled in no one greeted us. We had to wait for service.
6.0 OK
4 Dec 2015
Pros: Loved the car!
Cons: Customer service at budget could be better.
2.0 Poor
8 Dec 2015
Terrible service do not use
Pros: Worst
Cons: You will see everyother rental companies bus pass before the Budget bus comes! The customer service is rude and terrible and they probably won't have the car you reserved and will give you a car yoy dont want and tell you if you dont like it go somewhere else! Even the manager Alex is extremely rude! Stay away!!!
7.6 Good
14 Dec 2015
Pros: The vehicle was very nice. Had a ford Flex
Cons: Stood out in front of the airport for 35 minutes waiting on the shuttle. Gate guard after getting the car was extremely rude. Had to upgrade my vehicle in order to get one that was big enough since I was guaranteed a mid size suv but only had compact and full size when I showed up.
6.4 Good
15 Dec 2015
Pros: Car was just what I needed.
Cons: Agent was too pushy trying to get me to upgrade. When asked about quality of the car I had ordered he said "well, it has 4 wheels." The shuttle dropped us off in the middle of a parking lot and were told the car would arrive momentarily. After 15 minutes I went to get a supervisor who then ordered the car.
6.0 OK
16 Dec 2015
Pros: long line at pickup - nearly one hour
6.0 OK
21 Dec 2015
Picking it up took 45 minutes!!
Pros: Don't go to the the counter at the terminal if you already have your reservation. Go straight to the shuttle and pick up your car.
Advantage
advantage
Car hire reviews:
OK (5.4, 22 reviews)
Car hire locations in West Palm Beach:
1 location
Advantage
Locations in West Palm Beach
WEST PALM BEACH INT`L AIRPORT HILTON
(800) 777-5500
  • 4.8
  • 5.5
  • 6.2
  • 4.5
  • 5.9
Recent reviews
5.2 OK
4 Feb 2016
Pros: upgraded us from a mini van to a sequoia suv - was not easy for 5 people & luggage to get in and out of....they said not to worry about documenting dings & dents when we took possession....then on the return they tried to charge us for them.
Cons: tried to overcharge us for upgrade.
3.5 Mediocre
9 Oct 2015
complete ripoff
Cons: They seemed friendly at pickup, then when I dropped off my vehicle there were extra charges on my bill for things I never even asked for. Calling customer service is a joke and corporate never answers. THIS IS A HORRIBLE COMPANY!!!!!
2.0 Poor
1 Nov 2015
Poor service poorly kept cars
Pros: The prices were affordable
Cons: The cars are not cleaned properly, had to switch the first car they gave me because is was smelling like a mixture of vomit and intense smoking. The early morning service was poor to drop the car off and get a shuttle ride to the airport. I had to wait on the disorganized staff to get going in the morning which caused me to just make my check in time.
7.2 Good
8 Nov 2015
Pros: The car (Camry) was a really good rental. The employee at the rental desk was extremely courteous and patient (my bank shut down my card because I was out of state). She even looked for me at the pickup spot (it was also the end of her shift).
Cons: There are no specific directions where to drop the car off. The receipt had an address but it didn't say to drop off the car there. Also, I was charged a $200 security deposit that I didn't expect. I usually book with Thrifty who charges only $80. An unexpected cost when starting vacation.
7.2 Good
19 Nov 2015
Airport pick up
Pros: Everything else was wonderful.
Cons: Took 35 minutes for pick up at airport!
9.6 Excellent
5 Dec 2015
Great price for 4 days
Pros: Price and gas economy of vehicle
Cons: The hard sell at the counter for additional features.
4.0 Mediocre
17 Dec 2015
Cons: Service required light went on. Passenger window did not work properly.
2.0 Poor
25 Dec 2015
Pros: Their customer service and policies are terrible.
8.4 Excellent
18 Jan 2016
Great Price, But You'll Have To Work For It
Pros: Helpful staff, great running car and 40% less than competitors.
Cons: Car interior wasn't cleaned; pick-up/drop off is separate from all the big rental companies and somewhat hard to find; the car's tire inflation low warning light came on the first day.
2.8 Mediocre
21 Jan 2016
A worst car rental,ever
Pros: Waited 45 minutes for the shuttle, had to wait another twenty minutes to be assigned a car and it was filthy inside
Dollar
dollar
Car hire reviews:
Good (8.1, 18 reviews)
Car hire locations in West Palm Beach:
1 location
Dollar
Locations in West Palm Beach
2600 Turnage Rd
+1 866 434 2226
  • 8.1
  • 8.0
  • 8.0
  • 8.1
  • 8.1
Recent reviews
10.0 Excellent
19 Oct 2015
Better than expected
Pros: Care was nice, service was quick. Might as well go here over the more expensive guys.
4.0 Mediocre
24 Oct 2015
Cons: Overwhelming smell of smoke in the car as well as obnoxious counter employee
2.0 Poor
9 Nov 2015
Cons: they messed up my reservation. customer service was poor, not helpfull
8.0 Good
24 Nov 2015
Rip off
Pros: The car was nice and clean
Cons: Filled up gas 5 miles from airport but needle gauge didn't move. They charged $23 for gas and I only put 77 miles on the car even though I filled up tank
10.0 Excellent
6 Dec 2015
Pros: They were quick at pick up and drop off
8.0 Good
9 Dec 2015
Airport change due to Flight delay, rental price w
Pros: My experience with Dollar was fine just having to change airports due to a flight delay caused my rental price to almost double.
6.0 OK
30 Dec 2015
Pros: No problems at the drop off other than sticker shock
10.0 Excellent
2 Jan 2016
a Christmas miracle
Pros: We picked up our rental mini van at the Palm Beach airport on Christmas Eve day. There were no lines and the agent even offered us a lower rate than we were originally quoted on Kayak. A true Christmas miracle! The car was clean and practically brand new with only 2,000 miles on it. When we came back to return it, the process took under two minutes and the shuttle was waiting to drive us back to the terminal. The driver of the shuttle insisted on lifting the luggage for us - so nice. We would definitely rent from Dollar again. Great service and friendly staff.
9.2 Excellent
9 Jan 2016
Pros: Check in and check out was fast. Great value.
Cons: The interior had slight cigarette smell
10.0 Excellent
11 Jan 2016
Pros: I received a great rate. It was also convenient, fast and easy.
Payless
payless
Car hire reviews:
OK (5.5, 14 reviews)
Car hire locations in West Palm Beach:
1 location
Payless
Locations in West Palm Beach
2005 Belvedere Road
+1 561 616 0771
  • 5.3
  • 5.9
  • 5.9
  • 4.7
  • 5.6
Recent reviews
6.0 OK
25 Apr 2016
Online rate expires of you don't pick up on time.
Pros: The car was clean and in good order.
Cons: This is the first time I ran into a situation like this with a car rental company. I booked this rental online. Chose the pickup time at 3:00 pm. Came at 4:00 pm to pick up the car, and I was told that the rate I got online no longer applied because I was late. The "system" would automatically upsell to the next car size up, and I had to pay more for it. Nothing close to the rate that was advertised online.
3.2 Mediocre
3 Apr 2016
Pros: Plane canceled - at hospice w dying aunt - had to change to early morning flight but no ine answered Bellvadere office ohine at 7:39, 8pm, and called 899 number that said I was lying, of course they answer the ohone. Left my name and number at Bellvadere office - no call back - just to see if I could return early morn instead of late night. Under 48 hr period but they said when I spoke to 809 #, they charge by day, not 24 hr period. Aunt died, thank God for her - had late charge....will never rent frim payless again
7.2 Good
9 Apr 2016
Pros: Quick shuttle to airport
Cons: A bit of a challenge to find.
5.2 OK
11 Apr 2016
Dishonest at west palm beach
Pros: The car was fine, no issues.
Cons: Staff at west palm beach claimed the prepay fuel option was not optional, that "all their contracts have this" and only if you return the car with a gas receipt can you get this charge taken off. I heard the same story told to other customers. This was obviously a scam. When I returned the car to Fort Lauderdale as planned, they confirmed this was not proper policy and they had seen this before from west palm beach. The staff at Fort Lauderdale were very helpful and friendly, thankfully, but does not make up for the dishonesty.
10.0 Excellent
11 Apr 2016
Pros: good customer service very professional
Cons: waiting for transportation to the airport almost 30 minutes
2.0 Poor
12 Apr 2016
Price that was quoted was inaccurate. Was 50% mor
Pros: Nothing
Cons: See above. They said that Kayak is only a vendor and that their prices and quotes cannot be relied upon. I am upset with Kayak as well. I cannot be the first person this happened to
2.0 Poor
18 Apr 2016
The Worst Car Rental Company!
Cons: They had hidden fees, terrible service, and required extra paperw or at pickup that was never mentioned when reserving the car.
8.0 Good
20 Apr 2016
Pros: Quick and easy.
2.4 Mediocre
26 Apr 2016
Very bad experience
Cons: Waited over an hour to pick up the car at PBI. There were only 3 people ahead of us in line, but only one employee at the counter who was very slow. When I got to the counter and made a comment about how slow the service was, the employee said "it's Payless, you gotta wait." Car had numerous dings and broken center console.
10.0 Excellent
8 May 2016
Cons: Very nice personable and priofessional staff.
Alamo
alamo
Car hire reviews:
Excellent (8.8, 7 reviews)
Car hire locations in West Palm Beach:
2 locations
Alamo
Locations in West Palm Beach
2125 Belvedere Rd
+1 888 826 6893
516 S Dixie Hwy
+1 561 337 3090
  • 8.9
  • 8.3
  • 8.9
  • 8.9
  • 9.1
Recent reviews
10.0 Excellent
28 Aug 2016
Great service
Pros: Customer service
10.0 Excellent
13 Nov 2015
Great roadside service
Pros: I got s flat and roadside quickly got taxi to me so that I wouldn't miss my flight. They were professional and took care of everything for me.
10.0 Excellent
21 Oct 2015
More of the same goodness.
Pros: The return was equally easy and quick and the agent was extremely friendly and polite.
6.0 OK
28 Oct 2015
Pros: Car was ok
Cons: The price was not what I agreed on actually charged me over $100 more than my agreement. Probably will think twice before renting with Alamo again!
10.0 Excellent
20 Aug 2016
Quick and easy
Pros: Dropoff was Quick and we went straight to the Shuttle to the airport, no waiting.
10.0 Excellent
23 Aug 2016
Great Service, Great Value
Pros: The service was great from the moment I entered the airport until the time of my return. There was almost no wait at the airport rental center. A bus arrived within minutes to transport me to my rental car. The car I chose was clean and spacious. It had a light interior which is great in warm weather. I was on the road in minutes. The car performed well on the road. Upon my return to the airport I was immediately met by an Alamo employee and quickly given a bill and directed where to go for a shuttle to my terminal. The whole process was a pleasure and the price was right- much less than my original rental from Hertz.
5.6 OK
21 Sep 2016
Car was dirty
Pros: Price convenience
Cons: Dirty. Not in great shape. No features.
Avis
avis
Car hire reviews:
Good (6.7, 6 reviews)
Car hire locations in West Palm Beach:
3 locations
Avis
Locations in West Palm Beach
2500 Okeechobee Boulevard
+1 561 689 9399
2500 Turnage Boulevard
+1 561 233 6400
6901 Okeechobee Boulevard Suite D14
+1 561 615 9969
  • 6.7
  • 6.7
  • 7.0
  • 6.3
  • 7.0
Recent reviews
7.6 Good
5 Nov 2015
No gas station at entry
Pros: the person checking me in knew where a gas station was located close by so I could fill up
Cons: no gas station located during the entry to the drop off location
10.0 Excellent
15 Nov 2015
Efficient car return
Pros: Speedy and easily accessible
2.0 Poor
15 Jul 2016
Avis the unreliable car service company
Pros: nothing
Cons: Charged for a service i did not use. They had NO CARS but took the reservation. wasted my time driving to airport Kayak added a pop for insurance that mad me feel it was from Avis when in fact it was from another service. This mad me feel safe when in truth it could not have been farther from the truth. i will not use kayak ever again
9.2 Excellent
28 Aug 2016
Pros: Car was running with ac on at pick up
Cons: Car smelled of smoke and air freshener -never a good combo
2.0 Poor
25 Nov 2015
Pros: Hello - I reserved the car for my boss. I then learned the location was not in fact in the airport as the website had lead me to believe. Then when I asked for a pick up from our offices a pick up was not available. We ended up just cancelling the reservation. I haven't checked the CC statement yet. But as soon as I do I will be contacting you for a refund.
9.6 Excellent
26 May 2016
Pros: The employee who helped us was terrific. She was very pleasant and helpful.
Cons: Nothing
Hertz
hertz
Car hire reviews:
OK (5.8, 4 reviews)
Car hire locations in West Palm Beach:
2 locations
Hertz
Locations in West Palm Beach
3000 S Dixie Hwy.
+1 561 835 0942
3175 Belvedere Road
+1 561 686 4300
  • 6.5
  • 5.0
  • 6.0
  • 4.5
  • 7.0
Recent reviews
4.0 Mediocre
31 Mar 2016
Wrong location
Pros: Price was ok
Cons: Didn't realize the pickup location was not the airport location. Paid $20 for a cab
6.8 Good
25 Sep 2016
Efficient but abbreviated options
Pros: Incredibly quick and efficient process
Cons: Reservation was made for wrong Palm Beach location. Unable to add Hertz Gold number to identify the issue.
6.4 Good
23 Aug 2016
Cons: long wait for pickup. understaffed. drop off service was fine
6.0 OK
19 Sep 2016
Worn down rental car
Cons: Car did not feel clean and was dirty on outside. Smelled as if it had been used by a heavy smoker.
Ace
ace
Car hire reviews:
Excellent (10.0, 2 reviews)
Car hire locations in West Palm Beach:
1 location
Ace
Locations in West Palm Beach
2307 South Dixie Highway
1-800-695-9995
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
27 Aug 2016
Easiest rental ever
Pros: The convince of getting into the rental car and being on our way very fast.
10.0 Excellent
30 Aug 2016
Very Happy !!
Pros: The staff was very polite and helpful. Pick up and drop off went smooth. Car was clean. Would definitely recommend.
Enterprise
enterprise
Car hire reviews:
Good (7.8, 2 reviews)
Car hire locations in West Palm Beach:
7 locations
Enterprise
Locations in West Palm Beach
1515 Perimeter Rd
+1 561 687 9001
1889 North Congress Ave
+1 561 689 8585
2125 Belvedere Rd
+1 561 689 4323
2215 S Dixie Hwy
+1 561 833 5353
6500 Okeechobee Blvd
+1 561 242 1116
7750 Okeechobee Blvd Ste 8
+1 561 684 9633
813 N Military Trl
+1 561 616 3799
  • 7.0
  • 8.0
  • 8.0
  • 9.0
  • 7.0
Recent reviews
5.6 OK
16 Sep 2016
reserved vehicle not available at time of rental
Pros: a late model pickup with low mileage.
Cons: Vehicle was not available at the site as shown on the web page. Had to drive to another rental facility. Vehicle Was not the full size pickup we reserved.
10.0 Excellent
26 Sep 2016
Pros: Service overall was very good
Cons: Only concern was I signed up for Corolla or a similar car. I got a Nissan versa. I did not complain, as it was an almost new car. Not sure if it is in the same category.
Thrifty
thrifty
Car hire reviews:
Excellent (8.6, 2 reviews)
Car hire locations in West Palm Beach:
1 location
Thrifty
Locations in West Palm Beach
2600 Turnage Blvd
+1 877 283 0898
  • 9.0
  • 8.0
  • 9.0
  • 9.0
  • 8.0
Recent reviews
7.2 Good
18 Sep 2016
Cons: smell of cigarette was overpowering I thought we will be given an upgrade from the compact car. I dont know if the 10.% was applied for completing the previous survey..
10.0 Excellent
20 Sep 2016
Pros: Quick processing to get car and return
Cons: Nothing
Carl's
carlsvanrent
Car hire locations in West Palm Beach:
1 location
Carl's
Locations in West Palm Beach
1000 Turnage Blve West
1-866-565-5211
Europcar
europcar
Car hire locations in West Palm Beach:
1 location
Europcar
Locations in West Palm Beach
Please Go To The Advantage Counter
+1 561 712 8056
E-Z Rent-A-Car
ez
Car hire locations in West Palm Beach:
1 location
E-Z Rent-A-Car
Locations in West Palm Beach
150 Australian Ave
+1 561 712 8056
National
national
Car hire locations in West Palm Beach:
1 location
National
Locations in West Palm Beach
2125 Belvedere Rd
+1 888 826 6890
Sixt
sixtrentacar
Car hire locations in West Palm Beach:
2 locations
Sixt
Locations in West Palm Beach
2501 Bristol Drive Unit A1
+1-561-2285160
2501 Bristol Drive Unit A2
+1-5612285160
Sunnycars
sunnycars
Car hire locations in West Palm Beach:
2 locations
Sunnycars
Locations in West Palm Beach
2121 Belvedere Road
516 South Dixie Highway
101 travellers who hired a car in West Palm Beach gave the car agency they used an average rating of 6.6

Car hire locations in West Palm Beach

West Palm Beach
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