Book Alamo hire cars in West Palm Beach

West Palm Beach, FL, United States
26 Sep — 3 Oct
West Palm Beach, FL, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in West Palm Beach

Overall rating8.0 ExcellentBased on 223 reviews
Cleanliness
8.1
Comfort
8.3
Overall
7.9
Pick-up/Drop-off
7.7
Value for money
8.0

Recent reviews

Traveller rating
26
6
3
1
0
Find reviews that mention:
2.0
Pros:NothingCons:Our reserved car was not available, had to wait in a long line, only one person working, they offered us a much smaller vehicle that would not fit our family with small children. Had to completely change travel plans. Very disappointed.Reviewed 11 Oct 2020
review fromkayak
8.0
Cons:Alamo company offered better rates instead of using Kayak.comReviewed 1 Feb 2021
review fromkayak
8.0
Cons:Having a BluetoothReviewed 2 Feb 2021
review fromkayak
10.0
very nicePros:The lady that checked us in was very nice & helpful. We explained that we may have had a mishap with taking a wrong exit and accidentally not paying a toll. She assured us we should not get a fine because they will know by the plate that it was a rental. She said if we do get a fine, just let them know. Both she & another lady working in the drop-off area were wearing a dress. Maybe it was because of the heat, but maybe it was because that's Alamo's dress code. For whichever reason, I like it. Very professional.Cons:One of the shuttle drivers told us to get on his bus then he told us to get off & move to the one in front of him, so we had to haul our luggage on & off a couple of times. It seems there was a misunderstanding about whether the driver in the front was supposed to be going on break or not, so there was a little grumbling between them.Reviewed 30 Mar 2017
review fromkayak
5.6
A stormy experiencePros:Last Friday, June 3, 2016 I rented an unit from the Alamo located on the WPB airport. I had a really nice experience with Merrie who was very accommodating and provided me with exceptional customer service. Because the car I originally rented was not the one I really needed she upgraded me to a bigger vehicle.Cons:On Sunday, June 5, 2016 while driving a storm hit the area and there was a lot of rain so the traffic was very slow and there was an accident on the Turnpike. It took us almost 4 hours to get from Orlando to WPB and by the time we got home unloaded the truck and return the unit it was 9:00 pm. To my surprise I was charged and additional day for returning the unit 4 hours after the agreed time. From $442.90 which was originally quoted I was charged $670.71, I was charged an entire extra day because I tried to be responsible and return the car on Sunday under the terrible weather conditions.Reviewed 6 Jun 2016
review fromkayak
3.6
Rate changeCons:We were traveling with family and made our reservations together as we were staying at the same house in Florida. The other reservation in our party didn't have a car available to them at the location we were told to go to and were sent to a different location 10 minutes from the Alamo location. We had to drive our party over to that location. We were then told we could return cars to the airport upon our return and were quoted a price. Upon our return trip the agent told us we had to pay a higher price. Also, our car was below 1/4 tank of gas upon pick up, something that never happens with other car rentals. So, there was no car for our family member, we had to do the transfer to the other location, cars were dirty and didn't have full tanks, we were told to drop off at airport location without additional charges and then were told we had to pay more. We will not use Alamo again and will not recommend them.Reviewed 28 Dec 2016
review fromkayak
2.0
TERRIBLE CUSTOMER SERVICEPros:Nothing.Cons:My two credit cards were not swiping on their machines and they were very unwilling to find a solution. They were extremely rude about it, even when I asked if they had a chip reader or could manually enter the card details (both of which were not possible). After about 15 minutes of terrible service I eventually had them cancel the reservation and went to a competitor next door and gladly paid $30 extra dollars for the same exact car but better service. Once they heard about my experience at Alamo they even offered me a free upgrade with them. The best part about it is they found a way to swipe my credit card. I will never use Alamo again, and will make sure nobody I know does either.Reviewed 21 Dec 2017
review fromkayak
10.0
Cons:car was still dirty on the outside, i pointed it out to the rep that there was sand on the bumper.Reviewed 12 Dec 2020
review fromkayak
4.8
Pros:Nothing , worst experience ever!! Customer service could have not been worse. 1 person tells you one thing and another representative says another. Wasted money being lied to by people. The manager at the PBI location is awful! Horrible attitude.Cons:Everything. Worst experience from when I picked up a car that I didn’t want but told I could get. Even had issues dropping it off at a different location. Would never recommend Alamo to anybody!Reviewed 28 May 2020
review fromkayak
9.6
Pros:yes the staff was very helpful, they were greatReviewed 1 Nov 2020
review fromkayak
10.0
Pros:I am a very demanding frequent traveler for business and I expect the same level of service when I travel for fun. Alamo did not disappoint!!! For business I often go with other providers due to contractual obligations so using Alamo was new to me. I picked Alamo for their value and vehicle selection. I was very please from the moment that I went to the counter. The two team members worked very well together when my car could not be found on the lot. Sadi my counter representative knew each vehicle on the lot and made several phone calls to make sure that I got what I wanted. When getting to the lot all the employees greeted us asking if we needed anything and even brought us waters while we waited for our vehicle to be washed. I will use Alamo much more in the future.Cons:All good!!!!Reviewed 11 Dec 2018
review fromkayak
10.0
Great Service, Great ValuePros:The service was great from the moment I entered the airport until the time of my return. There was almost no wait at the airport rental center. A bus arrived within minutes to transport me to my rental car. The car I chose was clean and spacious. It had a light interior which is great in warm weather. I was on the road in minutes. The car performed well on the road. Upon my return to the airport I was immediately met by an Alamo employee and quickly given a bill and directed where to go for a shuttle to my terminal. The whole process was a pleasure and the price was right- much less than my original rental from Hertz.Reviewed 23 Aug 2016
review fromkayak

Where can I find Alamo hire cars in West Palm Beach?

2125 Belvedere Rd, Alamo car hires

Address

2125 Belvedere Rd

Hours

Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59

Phone

+1 844 855 7203

Good to know

Most popular location

2125 Belvedere Rd

Most popular car type

Economy

Top tips for hiring a car from Alamo in West Palm Beach

  • Economy car hires from Alamo in West Palm Beach are around -27% cheaper than other car types, on average

FAQs about hiring a car from Alamo in West Palm Beach

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in West Palm Beach.

  • Alamo has 1 car hire location in West Palm Beach. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes