Overview

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Mercure Chester Abbots Well Hotel

Whitchurch Road, Chester, CH3 5QL, United Kingdom
+44 844 815 9001

£66+

Overall guest ratings

7.7/10 Good
Based on 1,771 reviews

Review highlights

  • 9.1
  • 8.6
  • 6.4
  • 4.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Book into this 4-star Chester hotel close to the city's main attractions. Mercure Chester Abbots Well Hotel is nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks. Complimentary high speed WiFi is available in the 126 guest rooms and throughout the hotel. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap. Enjoy the onsite Feel Good Health Club with heated pool. The 11 meeting rooms welcome up to 220 people.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,771 reviews
    • 9.1 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.7 "97% liked the proximity to sightseeing."
      7.2 "Easily accessible by car, said 72%."
      8.9 "89% thought parking was inexpensive."
      8.3 "83% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.3 "73% were happy with the room service."
      10.0 "Management was excellent, said 100%."
    • 8.5 "Pool is good."
    • 7.4 "Good breakfast."
    • 7.4 "Internet works."
    • 6.4 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      6.1 "Desserts were ok, said 61%."
      6.9 "Only 69% said beef and steak dishes were good."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
      1.0 "90% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      3.8 "62% thought the tv was sub-standard."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.9 "81% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
    • 4.6 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      1.3 "The price was too high for 87%."
      0.6 "94% said beverages were too expensive."
    • 3.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 1,239 reviews
    • 9.1 "Terrific location."
      8.8 "Great parking, according to 88%."
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.4 "Internet works."
    • 4.9 "Bar is not good."
      0.4 "96% said beverages were too expensive."
      0.7 "Alcoholic drinks were awful, according to 93%."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      2.3 "77% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "88% said the bathroom was dirty."
      1.2 "88% criticized the small bathroom."
    • 4.2 "Value below average."
      4.1 "59% said the breakfast was too expensive."
      0.4 "96% said beverages were too expensive."
      1.0 "The price was too high for 90%."
    • 3.7 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 389 reviews
    • 9.1 "Terrific location."
      9.1 "Great parking, according to 91%."
    • 8.9 "Pool is good."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.3 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 6.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Bar is ok."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.7 "53% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      3.8 "Air conditioning was criticized by 62%."
      2.6 "74% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
    • 4.4 "Value below average."
      1.6 "The price was too high for 84%."
    • 4.0 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 35 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.5 "Rooms are not good."

    Overall rating

    7.5 Good
    Based on 106 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.5 "Food is average."
    • 4.8 "Bar is not good."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were small."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.4 "Value below average."
    • 3.9 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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