Overview

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Swissôtel Chicago
Top Lake Hotel

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

£83+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 2,444 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.2
  • 4.9

Good to know

  • Comfortable beds
  • Wonderful sightseeing
  • Great view

Nearby

    show all

    About

    Swissotel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissotel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012 and Geneva Restaurant completed in 2015.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 2,444 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
    • 8.3 "Great service."
    • 7.5 "Nice rooms."
    • 7.2 "Good cleanliness."
    • 6.2 "Pool is mediocre."
    • 4.9 "Breakfast is below average."
    • 4.2 "Value below average."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,124 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.6 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 4.8 "Breakfast is below average."
    • 3.6 "Value below average."
      3.2 "68% thought it was overpriced."
      1.8 "The price was too high for 82%."
    • 2.7 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
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    Overall rating

    8.6 Excellent
    Based on 830 reviews
    • 8.8 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      8.6 "86% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
    • 7.3 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 6.4 "Food is average."
    • 5.7 "Pool is mediocre."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Value below average."
      4.1 "59% thought it was overpriced."
      1.4 "The price was too high for 86%."
    • 3.3 "Internet is poor."
      4.1 "59% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 342 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.5 "High comfort."
      8.9 "89% thought rooms were spacious."
      7.0 "70% thought it was pleasantly quiet."
    • 7.2 "Good cleanliness."
      8.8 "88% thought it was clean."
    • 7.2 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      9.6 "96% thought the view was good."
    • 6.8 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Value below average."
      3.9 "61% thought it was overpriced."
    • 3.1 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 146 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.0 "Terrific location."
    • 7.8 "High comfort."
      7.5 "75% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.5 "75% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.2 "Food is average."
    • 4.3 "Value below average."
    • 3.0 "Disappointing internet connection."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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