Swissôtel Chicago

4 stars
8.4
Very good
based on 2449 reviews
2,449 reviews
323 East Wacker Drive, Chicago, IL 60601, United States
323 East Wacker Drive, Chicago, IL
+1 312 565 0565
Tue 29/9
-
Wed 30/9
2 guests, 1 room
Deals from
£67
/Cheapest rate per night
Room type
Provider
Nightly total
Premier Room, bed type unknown
£67
Classic room, 1 double bed
£77
Double room, bed type unknown
£115
53 more Swissôtel Chicago deals
53 more Swissôtel Chicago deals
Lounge
Outdoor view
Living room
Hotel amenity
Building
Building
Bedroom
Lounge
Bedroom
Living room
Conference room
Bedroom
Conference room
Gym
Conference room
Hallway
Lobby
Banquet hall
Bedroom
Conference room
Building
Lobby
Banquet hall
Lobby
Bedroom
Outdoor view
Other
Hallway
Bedroom
Other
Conference room
Bedroom
Other
Conference room
Lounge
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Other
Outdoor view
Other
Lounge
Conference room
Stairs
Bedroom
Room amenity
Bedroom
Conference room
Restaurant
Living room
Gym
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8.4
Very good
2449 reviews

Latest deals for Swissôtel Chicago

Tue 29/9
-
Wed 30/9
Premier Room, bed type unknown
£67
nightly with fees
Classic room, bed type unknown
£110
nightly with fees
Double room, 1 king bed
£198
nightly with fees
Classic room, 1 double bed
£77
nightly with fees
King room, bed type unknown
£272
nightly with fees
Classic room, 2 double beds
£82
nightly with fees
Standard Room, 1 double bed
£323
nightly with fees
King room, 1 king bed
£354
nightly with fees
Classic room, 2 double beds
£87
nightly with fees
Double room, bed type unknown
£254
nightly with fees
King room, 1 king bed
£377
nightly with fees
Classic room, bed type unknown
£101
nightly with fees
Classic room, bed type unknown
£106
nightly with fees
King room, bed type unknown
£189
nightly with fees
Classic room, 1 king bed
£110
nightly with fees
Standard Room, bed type unknown
£149
nightly with fees
Classic room, bed type unknown
£113
nightly with fees
King room, 1 king bed
£255
nightly with fees
Double room, bed type unknown
£115
nightly with fees
Classic room, 1 king bed
£144
nightly with fees
Classic room, 1 king bed
£120
nightly with fees
Standard Room, bed type unknown
£398
nightly with fees
King room, 1 king bed
£475
nightly with fees
Classic room, 1 king bed
£133
nightly with fees
Premier Room, 1 king bed
£153
nightly with fees
Classic room, 1 king bed
£142
nightly with fees
King room, 1 king bed
£449
nightly with fees
Double room, 2 double beds
£563
nightly with fees
Resort Room, bed type unknown
£147
nightly with fees
Classic room, bed type unknown
£218
nightly with fees
Classic room, 1 king bed
£149
nightly with fees
King room, 1 king bed
£193
nightly with fees
Classic room, bed type unknown
£154
nightly with fees
King room, bed type unknown
£485
nightly with fees
Double room, 2 double beds
£490
nightly with fees
Classic room, 1 king bed
£156
nightly with fees
King room, 1 king bed
£518
nightly with fees
Premier Room, 1 king bed
£689
nightly with fees
Standard Room, 1 king bed
£167
nightly with fees
King room, 1 king bed
£181
nightly with fees
Double room, 2 double beds
£207
nightly with fees
Classic room, 1 king bed
£168
nightly with fees
Classic room, bed type unknown
£178
nightly with fees
King room, 1 king bed
£213
nightly with fees
Double room, 2 double beds
£328
nightly with fees
Classic room, bed type unknown
£299
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of Swissôtel Chicago

8.4
Very good
2449 verified ratings
Wonderful
1471
Very good
372
Good
202
Okay
123
Fair
118
Mediocre
47
Poor
116

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it easy to explore the city and enjoy attractions like Navy Pier and the Riverwalk. Many appreciated the beautiful views from their rooms and found the accommodations clean and comfortable. However, several guests expressed dissatisfaction with the value for price, citing unexpected fees, expensive extras, and some service inconsistencies. Room size and cleanliness were generally seen as positives, though a few mentioned issues with housekeeping and amenities. Overall, the location and views were the standout features for most visitors.
AI-generated from customer reviews
Location10 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.3 mi
  • Millennium Park0.3 mi
  • Chicago Theater0.4 mi
  • Magnificent Mile0.6 mi
  • Michigan Avenue0.6 mi
  • Art Institute of Chicago0.6 mi
  • Museum of Contemporary Art0.7 mi
  • Grant Park0.8 mi
  • Navy Pier0.9 mi
  • Chicago Board of Trade Building0.9 mi
  • River North1 mi
  • Willis Tower1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Swissôtel Chicago

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
September
£250
£195
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 21% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Swissôtel Chicago

Which month has the cheapest rates at Swissôtel Chicago?

The cheapest month to stay at Swissôtel Chicago is January, with an average nightly rate of £111. The most expensive month is June at £276 per night.

What is the cheapest day to book Swissôtel Chicago?

The cheapest day to book Swissôtel Chicago is Friday, with an average nightly rate of £175. The most expensive day is Thursday at £315 per night.

How far in advance should you book Swissôtel Chicago?

To get the best price at Swissôtel Chicago, book around 5 weeks in advance. This could save you approximately 44% compared to booking last minute.

KAYAK's top tips for your stay at Swissôtel Chicago

  • If you’re after a cheap room at Swissôtel Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in July and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Swissôtel Chicago, plan to stay on a Friday or Saturday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Swissôtel Chicago was booked for on KAYAK in the last 2 weeks was £250, while the most expensive was £250.
  • How long should you stay at Swissôtel Chicago? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 0.9 miles from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 16:00 and check-out time is 11:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 9.5 miles from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

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4-star hotel
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4-star hotel
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1-star hotel
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5-star hotel
The Langham Chicago9.4 Excellent (923 reviews)0.41 miIndoor pool, Fitness centre, Restaurant£494+
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Trump International Hotel & Tower Chicago9.3 Excellent (2,247 reviews)0.37 miIndoor pool, Fitness centre, Restaurant£342+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0.9 mi
Chicago Midway
9.5 mi

More options for your stay in Chicago