The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4 stars
9.0
Wonderful
based on 288 reviews
288 reviews
521 North Rush Street, Chicago, IL 60611, United States
521 North Rush Street, Chicago, IL
+1 312 645 1500
Fri 4/9
-
Sat 5/9
2 guests, 1 room
Bar
Patio
Conference room
Bedroom
Other
Outdoor view
Bedroom
Bedroom
Lounge
Banquet hall
Patio
Bar
Outdoor view
Lounge
Bedroom
Bedroom
Bedroom
Lobby
Bedroom
Living room
Bedroom
Dining room
Lounge
Bedroom
Lounge
Living room
Conference room
Bedroom
Patio
Living room
Building
Building
Other
Conference room
Outdoor view
Bedroom
Bedroom
Bedroom
Bathroom
Banquet hall
Bathroom
Living room
Conference room
Other
Bathroom
Living room
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This contemporary hotel is located in River North, and features free Wi-Fi, a rooftop terrace and an express check-in and check-out feature. It is situated a brief walk from Michigan Avenue, the Michigan Avenue Bridge and Magnificent Mile.

There are a range of facilities available to guests of The Gwen a Luxury Collection Hotel Michigan Avenue Chicago, such as a 24-hour business centre, a 24-hour reception and valet parking. Additionally, the multilingual staff are on hand to offer assistance. The hotel also offers a well-equipped fitness centre.

The rooms are air conditioned and include a mini bar, a desk and a refrigerator.

The Gwen a Luxury Collection Hotel Michigan Avenue Chicago has its own on-site restaurant, convenient for those preferring to dine in. Alternatively, there are a selection of other eating options just a short walk away. Guests can relax with a beverage in the hotel's cosy lounge bar.

O'Hare International Airport is around a 30-minute car ride from The Gwen a Luxury Collection Hotel Michigan Avenue Chicago and Merchandise Mart Railway Station is within walking distance. The helpful staff at the tour desk are available to organise tours and activities in Chicago.

9.0
Wonderful
288 reviews

Latest deals for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Fri 4/9
-
Sat 5/9
Deals from
£189
•Cheapest rate per night
Compare prices for Standard Room, Superior room and 32 more The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago deals.
Standard Room, bed type unknown
£189
nightly with fees
Superior room, 1 king bed
£211
nightly with fees
Deluxe room, 2 queen beds
£324
nightly with fees
Superior room, 1 king bed
£193
nightly with fees
King room, 1 king bed
£336
nightly with fees
Queen room, 2 queen beds
£425
nightly with fees
King room, 1 king bed
£198
nightly with fees
Superior room, 1 king bed
£244
nightly with fees
Deluxe room, 1 king bed
£215
nightly with fees
Superior room, 1 king bed
£230
nightly with fees
King room, bed type unknown
£234
nightly with fees
Superior room, 1 king bed
£281
nightly with fees
Deluxe room, 1 king bed
£344
nightly with fees
Superior room, 1 king bed
£242
nightly with fees
King room, 1 king bed
£332
nightly with fees
Deluxe room, 1 king bed
£426
nightly with fees
Superior room, 1 king bed
£242
nightly with fees
Queen room, 2 queen beds
£417
nightly with fees
King room, 1 king bed
£470
nightly with fees
Superior room, 1 king bed
£244
nightly with fees
Deluxe room, 2 queen beds
£291
nightly with fees
King room, 1 king bed
£246
nightly with fees
Superior room, 2 queen beds
£383
nightly with fees
Deluxe room, 2 queen beds
£320
nightly with fees
King room, 1 king bed
£324
nightly with fees
Queen room, 2 queen beds
£435
nightly with fees
Superior room, 1 king bed
£362
nightly with fees
Deluxe room, bed type unknown
£496
nightly with fees
King room, 1 king bed
£838
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible parking
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Lake view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • Smartphone dock

Outdoor

  • Outdoor furniture
  • Outdoor fireplace
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Parking
  • EV charging station
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beach access

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

9.0
Wonderful
288 verified ratings
Wonderful
209
Very good
34
Good
12
Okay
14
Fair
11
Mediocre
5
Poor
3

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, clean rooms, and comfortable beds. Many also appreciated the spacious rooms and amenities like complimentary water and cookies. However, there were mixed experiences with service, with some guests finding the staff exceptional and others encountering unhelpful or rude behavior. Breakfast received neutral feedback, with some guests enjoying it and others disappointed by limited options. Overall, the hotel is considered a good choice for its location and cleanliness, though service and breakfast could be improved.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Bed Comfort8.5 out of 10
Service5 out of 10
Breakfast5 out of 10
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10
Wonderful
Doug, Feb 2025
Great place to stay, with so many amazing places nearby. Walking and ride sharing is all we really needed.
8.0
Very good
Bill, Dec 2021
My room was a bit technically behind for connecting my devices. But the room was clean and comfortable!! I tried to check in early and provided my mobile number with the front desk representative to call. I did not get a call, but the room was available at 3p. Not a problem, but not what I had become use to. But this was my first trip in a year! No harm, no foul!!!
7.7
Good
Anonymous, Jun 2018
Pros (+) Nice location and outdoor eating
Cons (-) One of the front desk staff was not that friendly.

Location

521 North Rush Street, Chicago, IL 60611

What's nearby

  • Michigan Avenue Bridge326 yd
  • Michigan Avenue0.3 mi
  • Magnificent Mile0.3 mi
  • Chicago Theater0.4 mi
  • Museum of Contemporary Art0.5 mi
  • River North0.6 mi
  • Millennium Park0.6 mi
  • Art Institute of Chicago0.8 mi
  • Chicago Board of Trade Building1 mi
  • Willis Tower1 mi
  • Grant Park1.1 mi
  • Navy Pier1.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
May
£262
£383
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 46% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Which month has the cheapest rates at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The cheapest month to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is January, with an average nightly rate of £192. The most expensive month is June at £430 per night.

What is the cheapest day to book The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The cheapest day to book The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is Thursday, with an average nightly rate of £262. The most expensive day is Friday at £471 per night.

How far in advance should you book The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

To get the best price at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, book around 5 weeks in advance. This could save you approximately 34% compared to booking last minute.

KAYAK's top tips for your stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • If you’re after a cheap room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in March and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, plan to stay on a Thursday or Saturday. The most expensive day is usually Friday.
  • How long should you stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located at 521 North Rush Street in Near North Side, 1.1 miles from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • When is check-in time and check-out time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

    Check-in time is 15:00 and check-out time is 12:00 at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the airport?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 9.5 miles from Chicago Midway.

  • How does KAYAK find such great The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

1.1 mi
Chicago Midway
9.5 mi

Everything you need to know for your stay in Chicago