The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Pros: Perfect location - it was our first time in Chicago and we could navigate easily around the Magnificent Mile and anywhere else we wanted to go. The room had been recently renovated and had a huge tv, great bathtub with separate shiower, and free wifi.

Pros: The bedroom and bathroom were immaculate. Absolutely loved the decor and especially the soaking tub and separate shower. The Molton Brown toiletries were classy and smelled nice.

Cons: There was only one functioning elevator between the lobby (located on the 5th floor) and street level entrance. Long waits to get in and out of the hotel as a result. It was quicker to exit the hotel via the elevator leading to the mall. Minor issue.

Pros: we had an excellent experience at the Gwen! Staff were wonderful...friendly, helpful...always ready to help. I would definitely recommend this hotel, in fact I already have told several people!

Pros: The accomadations were fabulous and loved the location

Pros: We loved the location of The Gwen! The room was beautiful and staff friendly. Would definitely stay here again!

Cons: The bathtub was slightly dirty - had several dark hairs throughout.