Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

£252+

Rates
Check in
Check out

Overall guest ratings

9.0/10 Excellent
Based on 938 reviews
See all reviews

Review highlights

  • 9.7
  • 9.0
  • 7.8
  • 5.8

Good to know

  • Friendly service
  • Professional service
  • Great view

Nearby

    show all

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Internet
    • Kitchen/Kitchenette
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 938 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
    • 7.8 "Nice rooms."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Vibe was decent."
    • 5.8 "Bar is ok."
    • 5.2 "Internet is average."
    • 3.3 "Breakfast is below average."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 515 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 7.8 "Nice rooms."
      10.0 "100% thought the view was good."
      7.5 "75% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.0 "70% said rooms were clean."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Average cleanliness."
    • 6.3 "Bar is ok."

    Overall rating

    9.0 Excellent
    Based on 300 reviews
    • 9.8 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "Nice rooms."
      10.0 "100% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 7.1 "Tasty food."
    • 6.6 "Average value."
    • 6.6 "Vibe was decent."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 3.0 "Awful breakfast."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 56 reviews
    • 9.8 "Terrific location."
    • 8.8 "Great service."
    • 7.7 "Nice rooms."

    Overall rating

    8.9 Excellent
    Based on 65 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
    • 8.0 "Rooms are great."
      10.0 "100% thought the view was good."
    Hotel type
    Guests recommend this as a luxury hotel.
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Professional service"
    "Great view"
    data provided by TrustYou

    Recent reviews


    Close
    Would you like to save as your currency permanently or for this visit only?