Overview

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Sofitel Chicago Magnificent Mile
Top Business Hotel

20 East Chestnut Street, Chicago, IL 60611, United States
+1 312 324 4000

£134+

Overall guest ratings

9.0/10 Excellent
Based on 3,068 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.8
  • 5.9

Good to know

  • Comfortable beds
  • Impressive bathroom
  • Nice building
  • Friendly service

Nearby

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    About

    Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Child pool
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    Based on 3,068 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.9 "Lovely bar service, according to 79%."
      9.2 "Hotel security was great, thought 92%."
    • 8.8 "Food is delicious."
      8.0 "80% loved the menu selection."
      9.8 "Yummy desserts, said 98%."
      7.5 "75% loved the dining experience."
      8.3 "83% enjoyed the side dishes."
    • 8.7 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.5 "95% thought it was clean."
      7.5 "75% said the bathroom was clean."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      9.9 "99% thought the architecture was beautiful."
      9.5 "95% said the facilities were very new."
      7.3 "73% said the elevator was good."
      8.8 "88% found the grounds to be nice."
    • 5.9 "Internet is average."

    Overall rating

    9.2 Excellent
    Based on 1,840 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 7.9 "High comfort."
      7.7 "77% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      9.5 "95% liked the big bathroom."
      8.0 "80% thought it was pleasantly quiet."
    • 7.7 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      8.3 "83% were happy with the bathroom."
      8.0 "80% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      9.2 "92% thought the view was good."
      9.5 "95% liked the big bathroom."
      8.2 "82% enjoyed the shower."
      7.3 "73% said the bathroom was clean."
    • 7.4 "Good breakfast."
    • 6.2 "Internet is average."

    Overall rating

    9.0 Excellent
    Based on 613 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      9.9 "99% thought the architecture was beautiful."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.6 "96% thought it was clean."
      7.7 "77% said the bathroom was clean."

    Overall rating

    8.7 Excellent
    Based on 306 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "Incredible bar."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.8 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.0 "Average value."
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    Overall rating

    8.8 Excellent
    Based on 306 reviews
    • 9.5 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 8.3 "Generally very clean."
      9.5 "95% thought it was clean."
      7.8 "78% said rooms were clean."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Impressive bathroom"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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