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The Willows Hotel
3 stars

The Willows Hotel

555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400Official website
From
£24
Cheapest

rate per night

7.7
Good

based on 772 reviews

The Willows Hotel
Thu 27/6
-
Fri 28/6
Room type
Provider
Nightly total
Double room
Deluxe room
Queen room

About The Willows Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Located less than a 20-minute stroll from Diversey Railway Station, The Willows Hotel offers free Wi-Fi. This modern property is conveniently situated in Lake View.

There are a range of facilities available to those staying at the hotel, including a concierge, laundry facilities and a 24-hour reception. It also provides room service, a safe and luggage storage.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The area surrounding the hotel has a variety of restaurants and cafés. Millennium Park, the Art Institute of Chicago and Chicago Loop are easily reached by car.

Photos of The Willows Hotel

Latest deals for The Willows Hotel

Thu 27/6
Fri 28/6
Executive room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
1 queen bed
bed type unknown
bed type unknown
Deluxe room
2 queen beds
2 queen beds
2 queen beds
Queen room
1 double bed
1 queen bed
1 double bed
King room
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Willows Hotel

  • Fitness centre
  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • 24-hour front desk

Dining

  • Wine glasses
  • Minibar
  • Snack bar
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Lift
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Parking and transportation

  • Parking

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of The Willows Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.7
GoodBased on 772 verified guest reviews
8.1Friends
7.3Solo
7.7Couples
7.9Families

Traveller type:
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J
10.0 Wonderful
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
J
10.0 Wonderful
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
A
9.1 Wonderful
Pros:Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
A
4.8 Mediocre
Pros:Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Cons:Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
A
6.8 Okay
Pros:Front desk very helpful. Room spacious. Beds very comfortable.
Cons:Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.
A
10.0 Wonderful
Pros:The staff is always so friendly and helpful. Paul was so polite and upgraded my room so my daughter, with whom I was visiting, could stay with me and we could each have our own beds.
Cons:My room had a hint of cigarette smoke when we first arrived. I had to spray it. The sign clearly stated NO SMOKING.
A
8.2 Very Good
Pros:The place is in an old building, which is cool, but also has its drawbacks. I liked the feel of the place generally. It's definitely not posh, and you won't break the bank to stay here.
Cons:The bathroom was pretty lousy. Low shower head, toilet was on a tilt, and the room itself needs updating.
A
7.7 Good
Pros:Bathroom was too small. The door hits the toilet, would have liked to have a comfortable. Chair or couch. Shower just trickles. The toilet clogged. Twice. Staff was great and took Carr of the clogs immediately
A
7.7 Good
Cons:The radiator was SUPER noisy, and we were unable to control the temperature so it was not a good night of sleep. We were told it was being addressed the day we checked out, so we'd be willing to try them again. Cute place.
A
7.7 Good
Pros:Size of beds, room, and bathrooms were great (we booked a 2 Queen room). Room was very quiet and the beds were comfortable. Plenty of space for our young children to run and play a bit before bed. The location is also great with plenty of restaurants in easy walking distance. Thanks to the attentive staff at check-in, I also managed to snag the last free street parking spot immediately in front of the hotel.
Cons:Age/quality of bathroom wasn't great, the little electric heater in the wall wasn't enough to make up for the cold air leaking in around the window-mounted air conditioner, and the breakfast wasn't that impressive (cereal, bagels, yogurt, and microwave sandwiches).

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park Zoo1 mi
  • Wrigley Field1.1 mi
  • Graceland Cemetery1.7 mi
  • 360 CHICAGO2.7 mi
  • Magnificent Mile2.9 mi
  • Chicago Riverwalk3.4 mi
  • Chicago Theater3.5 mi
  • Navy Pier3.6 mi
  • Chicago Cultural Center3.6 mi
  • Cloud Gate3.7 mi
  • Millennium Park3.7 mi
  • Chicago Lakefront Trail3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

May

High season

May

Average price (weeknight)

£189
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Willows Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Willows Hotel

  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 4.1 miles from the centre of Chicago. Lincoln Park Zoo is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 11 miles from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

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Good to know

Value for money

7.6

Distance to city centre

4.1 mi

Nearest airport

Chicago Midway

Distance to airport

11.5 mi