The Willows Hotel

3 stars
7.9
Good
based on 1316 reviews
1,316 reviews
555 West Surf Street, Chicago, IL 60657, United States
555 West Surf Street, Chicago, IL
+1 773 528 8400
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Lounge
Other
Lounge
Front desk
Bathroom
Restaurant
Building
Bathroom
Bedroom
Bathroom
Gym
Other
Room amenity
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located less than a 20-minute stroll from Diversey Railway Station, The Willows Hotel offers free Wi-Fi. This modern property is conveniently situated in Lake View.

There are a range of facilities available to those staying at the hotel, including a concierge, laundry facilities and a 24-hour reception. It also provides room service, a safe and luggage storage.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The area surrounding the hotel has a variety of restaurants and cafés. Millennium Park, the Art Institute of Chicago and Chicago Loop are easily reached by car.

7.9
Good
1316 reviews

Latest deals for The Willows Hotel

Fri 6/11
-
Sat 7/11
Deals from
£74
•Cheapest rate per night
Compare prices for Queen room, Double room and 30 more The Willows Hotel deals.
Queen room, 1 queen bed
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Double room, bed type unknown
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Standard Room, 1 queen bed
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Standard Room, 1 queen bed
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Queen room, 1 queen bed
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Executive room, bed type unknown
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Queen room, 1 queen bed
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Standard Room, 1 queen bed
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Deluxe room, 2 queen beds
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Standard Room, 1 queen bed
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Executive room, 1 king bed
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Queen room, 1 queen bed
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Executive room, 1 king bed
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Standard Room, 1 queen bed
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Deluxe room, 1 queen bed
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Queen room, bed type unknown
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Standard Room, bed type unknown
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Deluxe room, 2 queen beds
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Standard Room, 1 queen bed
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Queen room, 1 queen bed
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Executive room, 1 king bed
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Executive room, bed type unknown
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Standard Room, 1 queen bed
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Willows Hotel

  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Reviews of The Willows Hotel

7.9
Good
1316 verified ratings
Wonderful
556
Very good
284
Good
206
Okay
84
Fair
80
Mediocre
34
Poor
72

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it easy to access local attractions, restaurants, and public transport. Many reviewers highlighted the friendliness and helpfulness of the staff, which contributed positively to their overall experience. The atmosphere was often described as cozy, charming, and boutique, providing a unique alternative to chain hotels. While some guests mentioned issues with cleanliness, outdated facilities, and occasional maintenance problems, the comfortable beds and spacious rooms were appreciated by several visitors. Overall, the positives of location, service, and atmosphere stood out most in the reviews.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Room Size3 out of 10
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All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed ...
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh...
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Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park0.6 mi
  • Wrigley Field1.2 mi
  • River North2.7 mi
  • Museum of Contemporary Art2.8 mi
  • Michigan Avenue2.9 mi
  • Magnificent Mile2.9 mi
  • Michigan Avenue Bridge3.3 mi
  • Chicago Theater3.4 mi
  • Harpo Studios3.5 mi
  • Navy Pier3.6 mi
  • Millennium Park3.7 mi
  • Willis Tower3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

High season

Average price (weeknight)

March
September
£152
Cheapest month to stay with an average 45% drop in price.
Most expensive month to stay with an average 45% rise in price.
Average Sun - Thu price over the last 2 weeks.

The Willows Hotel

Which month has the cheapest rates at The Willows Hotel?

The cheapest month to stay at The Willows Hotel is January, with an average nightly rate of £89. The most expensive month is May at £251 per night.

What is the cheapest day to book The Willows Hotel?

The cheapest day to book The Willows Hotel is Sunday, with an average nightly rate of £84. The most expensive day is Saturday at £530 per night.

How far in advance should you book The Willows Hotel?

To get the best price at The Willows Hotel, book around 10 weeks in advance. This could save you approximately 32% compared to booking last minute.

KAYAK's top tips for your stay at The Willows Hotel

  • If you’re after a cheap room at The Willows Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in March and September.
  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 4.1 miles from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 11.4 miles from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

Nearby hotels and places to stay

Closest

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3-star hotel
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3-star hotel
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3-star hotel
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Lincoln Park Living - Suite 2
8.6 Excellent (19 reviews)0.73 miWi-Fi, Tea/coffee maker, Coffee machine£104+

Most recommended

See most recommended stays in Chicago
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
10 Excellent (4 reviews)0.27 miWi-Fi, Coffee machine, Cable or satellite TV£204+
The Neighborhood Hotel - Lincoln Park 202 - One Bedroom w/ Patio
10 Excellent (1 review)0.27 miFitness centre, Free Wi-Fi, Coffee machine£186+
Entire Building-Walk to Lincoln Park Or The Beach
9.8 Excellent (14 reviews)0.73 miWi-Fi, Tea/coffee maker, Coffee machine£350+
2-star hotel
The Neighborhood Hotel - Lincoln Park Lp
9.6 Excellent (5 reviews)0.27 miWi-Fi, Coffee machine, Cable or satellite TV£250+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
4.1 mi
Chicago Midway
11.4 mi

More options for your stay in Chicago