The Willows Hotel

3 stars
555 West Surf Street, Chicago, IL 60657, United States
Chicago, IL
+1 773 528 8400
8.0
Very good
based on 1284 reviews
1,284 reviews
Thu 14/5
-
Fri 15/5
2 guests, 1 room
Deals from
£70
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
£70
Standard Room
£83
Executive room
£107
48 more The Willows Hotel deals
48 more The Willows Hotel deals
Lobby
Other
Lounge
Restaurant
Front desk
Bathroom
Building
Bathroom
Bedroom
Gym
Other
Room amenity
Bathroom
Hallway
Photos of The Willows Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located less than a 20-minute stroll from Diversey Railway Station, The Willows Hotel offers free Wi-Fi. This modern property is conveniently situated in Lake View.

There are a range of facilities available to those staying at the hotel, including a concierge, laundry facilities and a 24-hour reception. It also provides room service, a safe and luggage storage.

Rooms at The Willows Hotel feature mini bars and hair dryers.

The area surrounding the hotel has a variety of restaurants and cafés. Millennium Park, the Art Institute of Chicago and Chicago Loop are easily reached by car.

8.0
Very good rating
Based on 1,284 verified guest reviews

Latest deals for The Willows Hotel

Thu 14/5
-
Fri 15/5
Double room
bed type unknown
£159
nightly with fees
Executive room
1 king bed
£107
nightly with fees
1 king bed
£112
nightly with fees
bed type unknown
£136
nightly with fees
Standard Room
1 queen bed
£83
nightly with fees
bed type unknown
£92
nightly with fees
1 queen bed
£101
nightly with fees
Deluxe room
2 queen beds
£114
nightly with fees
2 queen beds
£135
nightly with fees
2 queen beds
£136
nightly with fees
Queen room
bed type unknown
£70
nightly with fees
bed type unknown
£81
nightly with fees
bed type unknown
£88
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Willows Hotel

  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • 24-hour front desk

Dining

  • Wine glasses
  • Minibar
  • Snack bar
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • Safe

Accessibility and suitability

  • Lift
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Parking and transportation

  • Parking

Reviews of The Willows Hotel

8.0
Very good
1284 verified ratings
Wonderful
532
Very good
283
Good
207
Okay
83
Fair
78
Mediocre
34
Poor
67

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, friendly and helpful staff, and comfortable rooms with good bed comfort and spaciousness. Some guests noted issues with cleanliness, noise, and outdated room features, but the overall experience was positive due to the convenient location and attentive service. Parking availability and the charming lobby were also highlighted as positives. Negative points included some maintenance issues and lack of certain amenities like coffee and breakfast.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size6.5 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

10
Wonderful
John, Feb 2023
An older but very well kept hotel. Cozy lobby with nice seating around a fireplace.
10
Wonderful
Jeda, Jul 2022
Cute boutique hotel. Smallish rooms, but fantastic location within walking distance of shopping, restaurants and amenities. Great neighborhood!
9.1
Wonderful
Anonymous, Apr 2017
Pros (+) Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
4.8
Mediocre
Anonymous, Feb 2017
Pros (+) Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were.
Cons (-) Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
6.8
Okay
Anonymous, Oct 2016
Pros (+) Front desk very helpful. Room spacious. Beds very comfortable.
Cons (-) Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.

Location

555 West Surf Street, Chicago, IL 60657

What's nearby

  • Lincoln Park0.6 mi
  • Wrigley Field1.2 mi
  • River North2.7 mi
  • Museum of Contemporary Art2.8 mi
  • Michigan Avenue2.9 mi
  • Magnificent Mile2.9 mi
  • Michigan Avenue Bridge3.3 mi
  • Chicago Theater3.4 mi
  • Harpo Studios3.5 mi
  • Navy Pier3.6 mi
  • Millennium Park3.7 mi
  • Willis Tower3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Willows Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
June
£147
£203
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Willows Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Willows Hotel

  • If you’re after a cheap room at The Willows Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in March and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Willows Hotel, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at The Willows Hotel was booked for on KAYAK in the last 2 weeks was £189, while the most expensive was £189.
  • How long should you stay at The Willows Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Willows Hotel

  • Where is The Willows Hotel located?

    The Willows Hotel is located at 555 West Surf Street in Lake View, 4.1 miles from the centre of Chicago. Lincoln Park is the closest landmark to The Willows Hotel.

  • When is check-in time and check-out time at The Willows Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Willows Hotel.

  • Does The Willows Hotel offer free Wi-Fi?

    Yes, The Willows Hotel offers free Wi-Fi.

  • How far is The Willows Hotel from the airport?

    The Willows Hotel is 11.4 miles from Chicago Midway.

  • How does KAYAK find such great The Willows Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Willows Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Willows Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Willows Hotel.

Nearby hotels and places to stay

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Cheapest

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17% cheaperHotel Versey Chicago Lincoln Park8 Excellent (2,247 reviews)0.13 miWi-Fi, Tea/coffee maker, Coffee machine£88+
3-star hotel
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2-star hotel
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The Neighborhood Hotel - Lincoln Park 302 - One Bedroom w/ Patio
0.27 miCoffee machine£198+

Most recommended

See most recommended stays in Chicago
The Neighborhood Hotel - Lincoln Park 301 - One Bedroom
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10 Excellent (1 review)0.27 miCoffee machine£216+
2-star hotel
The Neighborhood Hotel - Lincoln Park 501 - Three Bedroom Penthouse
9.5 Excellent (4 reviews)0.27 miCoffee machine£243+
The Neighborhood Hotel - Lincoln Park 203 - Two Bedroom
9 Excellent (4 reviews)0.27 miCoffee machine£217+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
4.1 mi
Chicago Midway
11.4 mi

Everything you need to know for your stay in Chicago