citizenM Chicago Downtown

4 stars
8.8
Very good
based on 1414 reviews
1,414 reviews
80 East Wacker Place, Chicago, IL 60601, United States
80 East Wacker Place, Chicago, IL
+1 312 248 7455
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Deals from
£84
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
£84
Standard Room, bed type unknown
£121
Double room, bed type unknown
£122
19 more citizenM Chicago Downtown deals
19 more citizenM Chicago Downtown deals
Lounge
Lobby
Conference room
Bar
Lounge
Outdoor view
Conference room
Lobby
Outdoor view
Lobby
Lounge
Bar
Lounge
Lobby
Building
Bedroom
Bedroom
Other
Outdoor view
Bedroom
Room amenity
Lobby
Conference room
Other
Other
Bedroom
Bedroom
Other
Business centre
Balcony
Gym
Other
Bedroom
Building
Bedroom
Lobby
Bedroom
Bar
Conference room
Gym
Room amenity
Bedroom
Bedroom
Gym
Building
Lobby
Other
Bedroom
Other
Bedroom
Bathroom
Bedroom
Other
Room amenity
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.8
Very good
1414 reviews

Latest deals for citizenM Chicago Downtown

Wed 12/8
-
Thu 13/8
King room, bed type unknown
£84
nightly with VAT
King room, 1 king bed
£95
nightly with VAT
King room, 1 king bed
£112
nightly with VAT
King room, bed type unknown
£115
nightly with VAT
Standard Room, bed type unknown
£121
nightly with VAT
Double room, bed type unknown
£122
nightly with VAT
King room, 1 king bed
£226
nightly with VAT
Standard Room, 1 king bed
£121
nightly with VAT
King room, 1 king bed
£150
nightly with VAT
King room, bed type unknown
£125
nightly with VAT
King room, 1 king bed
£125
nightly with VAT
King room, 1 king bed
£144
nightly with VAT
King room, 1 king bed
£149
nightly with VAT
King room, bed type unknown
£159
nightly with VAT
Superior room, bed type unknown
£243
nightly with VAT
King room, 1 king bed
£204
nightly with VAT
King room, bed type unknown
£238
nightly with VAT
King room, 1 king bed
£255
nightly with VAT
King room, 1 king bed
£368
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by lift

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

Workspace

  • Laptop safe
  • Desk

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.8
Very good
1414 verified ratings
Wonderful
930
Very good
240
Good
110
Okay
39
Fair
37
Mediocre
22
Poor
36

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, making it easy to explore the city on foot and access popular attractions. Many reviews highlighted the friendly and helpful staff, as well as the cleanliness and modern design of the rooms. However, several guests noted that the rooms are quite small, which may be inconvenient for more than one person or for those with a lot of luggage. Breakfast received positive mentions for its quality and variety, though some guests wished for more options. Overall, the hotel is appreciated for its convenience, service, and cleanliness, but room size could be a concern for some travelers.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Breakfast7.5 out of 10
Room Size2 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge228 yd
  • Chicago Theater282 yd
  • Millennium Park0.3 mi
  • Art Institute of Chicago0.5 mi
  • Magnificent Mile0.5 mi
  • Michigan Avenue0.5 mi
  • Chicago Board of Trade Building0.7 mi
  • Museum of Contemporary Art0.7 mi
  • River North0.8 mi
  • Willis Tower0.8 mi
  • Grant Park0.8 mi
  • Navy Pier1.1 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
October
£234
£188
Cheapest month to stay with an average 58% drop in price.
Most expensive month to stay with an average 122% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

citizenM Chicago Downtown

Which month has the cheapest rates at citizenM Chicago Downtown?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at citizenM Chicago Downtown is January, with an average nightly rate of £94. The most expensive month is June at £287 per night.

What is the cheapest day to book citizenM Chicago Downtown?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book citizenM Chicago Downtown is Thursday, with an average nightly rate of £99. The most expensive day is Monday at £372 per night.

How far in advance should you book citizenM Chicago Downtown?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at citizenM Chicago Downtown, book around 1 week in advance. This could save you approximately 21% compared to booking last minute.

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Chicago Downtown, plan to stay on a Thursday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was £223, while the most expensive was £223.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 0.8 miles from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 9.3 miles from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
13% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave8 Excellent (2,034 reviews)0.02 miFitness centre, Bar/Lounge, Free Wi-Fi£150+
3-star hotel
12% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.6 Excellent (1,385 reviews)0.03 miFitness centre, Restaurant, Room service£152+
4-star hotel
Pendry Chicago8.7 Excellent (1,362 reviews)0.03 miFitness centre, Restaurant, Bar/Lounge£224+
Dive Into Your Dream Vacation! Near Bridgehouse and Chicago River Museum!
0.05 miFitness centre, Coffee machine£297+

Cheapest

See cheapest stays in Chicago
3-star hotel
16% cheaperHilton Garden Inn Chicago Downtown Magnificent Mile8.1 Excellent (3,551 reviews)0.36 miIndoor pool, Fitness centre, Restaurant£146+
4-star hotel
15% cheaperCambria Hotel Chicago Loop - Theatre District8.2 Excellent (3,199 reviews)0.27 miFitness centre, Restaurant, Bar/Lounge£146+
4-star hotel
14% cheaperRiver Hotel8.4 Excellent (7,302 reviews)0.07 miFitness centre, Restaurant, Bar/Lounge£149+
3-star hotel
13% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave8 Excellent (2,034 reviews)0.02 miFitness centre, Bar/Lounge, Free Wi-Fi£150+

Most recommended

See most recommended stays in Chicago
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10 Excellent (1 review)0.3 miIndoor pool, Fitness centre, Flat-screen TV£280+
5-star hotel
The Langham Chicago9.4 Excellent (936 reviews)0.16 miIndoor pool, Fitness centre, Restaurant£467+
1-star hotel
Aqua Chicago
9.4 Excellent (58 reviews)0.24 mi£184+
5-star hotel
Trump International Hotel & Tower Chicago9.3 Excellent (2,222 reviews)0.15 miIndoor pool, Fitness centre, Restaurant£371+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
0.8 mi
Chicago Midway
9.3 mi

Everything you need to know for your stay in Chicago