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citizenM Chicago Downtown
4 stars

citizenM Chicago Downtown

80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
See location+1 312 248 7455
From
£87
Cheapest

rate per night

8.9
Very good
based on 1213 reviews
1,213 reviews
Room type
Provider
Nightly total
King room
£87
Double room
£120
Standard Room
£150
26 more citizenM Chicago Downtown deals
26 more citizenM Chicago Downtown deals

Photos of citizenM Chicago Downtown

Overview

Hotel with a restaurant, steps from Michigan Avenue A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request. CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
8.9
Very good rating
Based on 1,213 verified guest reviews

Latest deals for citizenM Chicago Downtown

Wed 24/9
Thu 25/9
King room
bed type unknown
£87
nightly with fees
bed type unknown
£99
nightly with fees
bed type unknown
£106
nightly with fees
Standard Room
bed type unknown
£150
nightly with fees
bed type unknown
£171
nightly with fees
bed type unknown
£184
nightly with fees
Double room
bed type unknown
£120
nightly with fees
bed type unknown
£136
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • City view
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1213 verified ratings
Wonderful
798
Very good
212
Good
95
Okay
34
Fair
28
Mediocre
18
Poor
29

Summary of reviews

Guests say
Guests appreciated the excellent location and modern amenities of the hotel, with many praising the helpful and friendly staff. However, there were complaints about cleanliness and room size, with some guests feeling that the rooms were too small and not cleaned adequately during their stay.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Amenities8 out of 10
Bed Comfort3.5 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge227 yd
  • Chicago Theater281 yd
  • Millennium Park0.3 mi
  • Art Institute of Chicago0.5 mi
  • Magnificent Mile0.5 mi
  • Michigan Avenue0.5 mi
  • Chicago Board of Trade Building0.7 mi
  • Museum of Contemporary Art0.7 mi
  • River North0.8 mi
  • Willis Tower0.8 mi
  • Grant Park0.8 mi
  • Navy Pier1.1 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
October
£154
£181
Cheapest month to stay with an average 38% drop in price.
Most expensive month to stay with an average 41% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in December and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Chicago Downtown, plan to stay on a Thursday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was £211, while the most expensive was £211.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 0.8 miles from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 9.3 miles from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
5% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,938 reviews)0.02 miFitness centre, Bar/Lounge, Free Wi-Fi£119+
3-star hotel
Hilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,399 reviews)0.03 miFitness centre, Restaurant, Room service£134+
4-star hotel
Pendry Chicago8.9 Excellent (1,357 reviews)0.03 miFitness centre, Restaurant, Bar/Lounge£171+
Best Place to Stay in Chicago! Relaxing Unit w/ City View, Pets Allowed!
10 Excellent (1 review)0.04 miFitness centre, Bar/Lounge, Coffee machine£174+

Cheapest

See cheapest stays in Chicago
4-star hotel
20% cheaperRiver Hotel8.3 Excellent (5,103 reviews)0.07 miFitness centre, Restaurant, Bar/Lounge£101+
4-star hotel
19% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.3 Excellent (3,473 reviews)0.06 miFitness centre, Bar/Lounge, Room service£101+
3-star hotel
5% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,938 reviews)0.02 miFitness centre, Bar/Lounge, Free Wi-Fi£119+
4-star hotel
2% cheaperArlo Chicago8.7 Excellent (2,060 reviews)0.13 miFitness centre, Restaurant, Bar/Lounge£122+

Most recommended

See most recommended stays in Chicago
Best Place to Stay in Chicago! Relaxing Unit w/ City View, Pets Allowed!
10 Excellent (1 review)0.04 miFitness centre, Bar/Lounge, Coffee machine£174+
1-star hotel
Chicago Aqua
9.4 Excellent (58 reviews)0.24 mi£181+
5-star hotel
The Langham Chicago9.4 Excellent (932 reviews)0.16 miIndoor pool, Spa and wellness centre, Fitness centre£354+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,430 reviews)0.06 miFitness centre, Restaurant, Bar/Lounge£153+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
0.8 mi
Chicago Midway
9.3 mi

Everything you need to know for your stay in Chicago

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