citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
+1 312 248 7455
8.9
Very good
based on 1375 reviews
1,375 reviews
Sun 14/6
-
Mon 15/6
2 guests, 1 room
Deals from
£84
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
£84
Standard Room, bed type unknown
£99
Double room, bed type unknown
£123
16 more citizenM Chicago Downtown deals
16 more citizenM Chicago Downtown deals
Lounge
Lobby
Conference room
Bar
Lounge
Outdoor view
Conference room
Lobby
Outdoor view
Lobby
Lounge
Bar
Lounge
Lobby
Building
Bedroom
Bedroom
Other
Outdoor view
Bedroom
Room amenity
Lobby
Conference room
Other
Other
Other
Bedroom
Bedroom
Other
Other
Other
Business centre
Balcony
Gym
Other
Bedroom
Building
Bedroom
Lobby
Bedroom
Bar
Conference room
Gym
Room amenity
Bedroom
Bedroom
Gym
Building
Lobby
Other
Bedroom
Other
Bedroom
Bathroom
Other
Bedroom
Other
Room amenity
Other
Photos of citizenM Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,375 verified guest reviews

Latest deals for citizenM Chicago Downtown

Sun 14/6
-
Mon 15/6
King room, bed type unknown
£84
nightly with VAT
King room, 1 king bed
£95
nightly with VAT
Standard Room, bed type unknown
£99
nightly with VAT
King room, 1 king bed
£102
nightly with VAT
King room, 1 king bed
£110
nightly with VAT
Standard Room, 1 king bed
£122
nightly with VAT
King room, bed type unknown
£126
nightly with VAT
King room, 1 king bed
£145
nightly with VAT
King room, 1 king bed
£150
nightly with VAT
King room, 1 king bed
£206
nightly with VAT
Superior room, bed type unknown
£224
nightly with VAT
King room, bed type unknown
£227
nightly with VAT
King room, 1 king bed
£256
nightly with VAT
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1375 verified ratings
Wonderful
912
Very good
236
Good
103
Okay
38
Fair
32
Mediocre
21
Poor
33

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly and attentive service, and overall cleanliness. Many enjoyed the great views and found the hotel to be a good value for the price. Some guests noted the small room size as a downside, and a few mentioned minor service inconveniences such as lack of microwaves and occasional rude staff behavior. Overall, the hotel offers a pleasant stay with good amenities and a convenient downtown location.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness8 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge228 yd
  • Chicago Theater282 yd
  • Millennium Park0.3 mi
  • Art Institute of Chicago0.5 mi
  • Magnificent Mile0.5 mi
  • Michigan Avenue0.5 mi
  • Chicago Board of Trade Building0.7 mi
  • Museum of Contemporary Art0.7 mi
  • River North0.8 mi
  • Willis Tower0.8 mi
  • Grant Park0.8 mi
  • Navy Pier1.1 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
October
£168
£231
Cheapest month to stay with an average 52% drop in price.
Most expensive month to stay with an average 159% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Chicago Downtown, plan to stay on a Thursday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was £232, while the most expensive was £232.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 0.8 miles from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 9.3 miles from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Hampton Inn Chicago Downtown/N Loop/Michigan Ave8 Excellent (2,013 reviews)0.02 miFitness centre, Bar/Lounge, Free Wi-Fi£161+
3-star hotel
Hilton Garden Inn Chicago Downtown Riverwalk8.5 Excellent (1,402 reviews)0.03 miFitness centre, Restaurant, Room service£161+
4-star hotel
Pendry Chicago8.8 Excellent (1,372 reviews)0.03 miFitness centre, Restaurant, Bar/Lounge£214+
Best Place to Stay in Chicago! Relaxing Unit w/ City View, Pets Allowed!
8 Excellent (3 reviews)0.05 miFitness centre, Coffee machine£254+

Cheapest

See cheapest stays in Chicago
4-star hotel
20% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.3 Excellent (3,861 reviews)0.06 miFitness centre, Bar/Lounge, Room service£128+
4-star hotel
18% cheaperRiver Hotel8.4 Excellent (7,108 reviews)0.07 miFitness centre, Restaurant, Bar/Lounge£131+
4-star hotel
10% cheaperCambria Hotel Chicago Loop - Theatre District8.2 Excellent (3,156 reviews)0.27 miFitness centre, Restaurant, Bar/Lounge£143+
4-star hotel
9% cheaperStaypineapple, An Iconic Hotel, The Loop8.9 Excellent (1,936 reviews)0.32 miFitness centre, Restaurant, Bar/Lounge£146+

Most recommended

See most recommended stays in Chicago
1-star hotel
Aqua Chicago
9.4 Excellent (58 reviews)0.24 mi£185+
5-star hotel
Trump International Hotel & Tower Chicago9.3 Excellent (2,213 reviews)0.15 miIndoor pool, Fitness centre, Restaurant£376+
5-star hotel
The Langham Chicago9.3 Excellent (939 reviews)0.16 miIndoor pool, Fitness centre, Restaurant£447+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,816 reviews)0.06 miFitness centre, Restaurant, Bar/Lounge£229+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
0.8 mi
Chicago Midway
9.3 mi

Everything you need to know for your stay in Chicago