The bathroom smelled like cigarette smoke. The mattress was lumpy. The outlets were low-powered. It looked like a lot of work went into making the place look new without actually updating.
2 stars
Tru by Hilton Chicopee Springfield
Photos of Tru by Hilton Chicopee Springfield
Overview
Set in Chicopee, Tru By Hilton Chicopee Springfield is an easy drive from Springfield and offers free Wi-Fi, a 24-hour business centre and an indoor pool. It also features a games room, a 24-hour reception and laundry facilities.
This charming hotel provides a safe, meeting rooms and an atm/cash machine. A fitness centre is available to guests wishing to keep active while travelling.
There are 100 cosy rooms at Tru By Hilton Chicopee Springfield, each providing all the essentials to ensure a comfortable stay.
Bradley International Airport is less than a 35-minute drive from the hotel. Springfield Armory is an easy car trip away.
Latest deals for Tru by Hilton Chicopee Springfield
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Tru by Hilton Chicopee Springfield
- Indoor pool
- Fitness centre
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
- Pets allowed on request. Charges may apply.
Services and conveniences
- ATM on-site
- Business centre
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24-hour front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Bar/Lounge
- Snack bar
Things to do
- Game room
- Golf
General
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Shared lounge/TV area
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Workspace
- Fax/photocopying
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Tru by Hilton Chicopee Springfield
8.6
Very good
535 verified ratings
Wonderful
317
Very good
81
Good
58
Okay
24
Fair
12
Mediocre
14
Poor
29
Summary of reviews
Guests say
Guests enjoyed the pool and breakfast options, praising the new facilities and comfortable beds. However, there were several complaints regarding cleanliness, particularly in the bathrooms and common areas, and issues with noise from other guests.AI-generated from customer reviews
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Score by provider
8.6 out of 10
390 reviews
8.8 out of 10
69 reviews
7.2 out of 10
8 reviews
7 out of 10
2 reviews
All reviews
Pros (+) Nice brand new facility, breakfast was very good can't wait to go back.
Cons (-) One of the shampoo bottles they use was completely empty, but they gave us a new one right away.
Location
440 Memorial Drive, Chicopee, MA 01020
What's nearby
- Chicopee Falls Dam0.7 mi
- St. Stanislaus Bishop & Martyr's Parish1.8 mi
- Chicopee Public Library1.9 mi
- Polish National Home2.4 mi
- Indian Motorcycle Museum2.7 mi
- Holyoke Mall3.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Tru by Hilton Chicopee Springfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Tru by Hilton Chicopee Springfield
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See most recommended stays in ChicopeeGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 2.1 mi |
Nearest airport | Hartford Bradley Intl |
Distance to airport | 17.0 mi |