Come Relax in our Conway AR Hotel's Spacious Suites. Experience quality amenities and service at an affordable price when you stay at our hotel's extended stay suites in Conway AR. The hotel's location just off I-40 offers you easy access to attractions in the city or the beautiful natural surroundings at Petit Jean State Park and Lake Conway. Corporate guests looking for Conway lodging options with superior business amenities such as free high-speed Internet access need look no further. Our hotel's prime location in Conway AR puts us close to area businesses including Kimberly-Clark Acxiom Snap-On Hewlett-Packard Southwestern Energy and Suddenlink. We are also convenient to oil and natural gas exploration and drilling areas around Conway. Lodging at the Candlewood Suites® Conway hotel is the best choice for leisure travelers as we are just a few minutes from Hendrix College and University of Central Arkansas. You can catch a flick at Cinemark Cinema or head to Pickles Gap Village for shopping. Pick up snacks and sundries from the Candlewood Cupboard and a movie from the DVD Library to enjoy in the suite which is designed to make the hotel feel like an apartment but without the expensive rent and bothersome contracts. You can stick to your daily routine with the use of the free guest laundry and an on-site Fitness Center. Whether you are relocating to the area or just visiting let us be your Home away from Home.
Pros: The new beds
Cons: My drain was clogged in my bathtub and they didn't fix it after I told them about it.
Pros: Great hotel! Very friendly staff and very clean rooms.
Cons: Location is horrible.
Pros: We chose this hotel because it was pet friendly. They had dog treats in the lobby, lots of well kept green spaces for your dog to go out to. Our pit bull/mix encountered housekeeping and desk clerks and they all were friendly and welcoming.
Pros: Service was excellent and staff very friendly. Great place to stay. Plan to revisit next year.
Cons: Nothing.
Pros: The room was very clean and the kitchenette well=stocked. Great staff, too!
Cons: Recliner was too heavy to move.
Pros: Great location; friendly staff; clean room
Pros: Quiet rooms
Cons: Length of time for check in
We showed up they swiped my card and then told me oh sorry the online made a mistake and we are completely booked people staying another night and that we wouldn't be able to get the room or any other for matter that night. We had to find another hotel and had to contact bank and hotel for 4 days non stop to get our money refunded that they charged a pre-autho to my account and the room charge in which we never stayed. This last time was June 21st we stayed that Friday arriving at 4:30a.m. we advised them we would probably be staying another night just wanted to get kids in room right now and then I would come back down we were told to just come down before 11a.m. and let them know. We went down at 10:45a.m. to let them know yes we would be staying another night and was told sorry we already booked your room and you have to leave or cops would be called. Asked to speak to manager and was told sorry you can't but I can. She called manager on phone I never spoke to them but she did. And same thing sorry we booked your room and you have to go. Called corporate and Customer service relations line and both told me sorry this happened but can't do anything hope your not looking for compensation because that won't happen. I told them no just to be fixed and was told nope can't you have to go we already booked it. I asked why is it in March we were told people are staying another night therefore the room you booked is full and have nothing open but yet here they booked our room while we were still in it and we have to go. Not to mention this is now day 5 that I'm still trying to get my bank account fixed where they charged us a total of 5 times 2 pre-autho and 3 debits. This was absolutely the worst hotel service ever and we shall never stay here again. If you request a customer to do something it would be nice to honor what YOU yourself request of the customer. I DO NOT recommend this hotel to anyone and WILL BE contacting BBB about this. Staff was rude too. NEVER again!
Pros: The absolute only thing we liked was the room ar this hotel.
Cons: We will NEVER be staying at another Candlewood no matter how close it is to an event we are attending. This makes the second poor service at a candlewood hotel this year within a 4 month period. The first was Hot Springs Ar in March. We booked online...
Pros: The hotel room was very clean and comfortable. The staff was very friendly and helpful.
Cons: We were in a smoking room (I am not a smoker), and the smoke smell was pretty strong upon first entering the room.
Good hotel for the price. Love the floor layout. The staff kept using the excuse 'this is Extended Stay property and do not have that service like free breakfast or daily house cleaning. One time is enough. Fitness was ok just some old equipment. The owner owns the other hotel next to it, so you have to use parking lot which is small. Overall I will stay there again. Good hotel.
Pros: The rooms layout
Cons: The fitness equipment look like it came out of a yard sale.
Pros: The kitchen in the rooms.
Cons: Small parking lot and no breakfast.
The price I paid for this hotel is not even close to what it should have been! Way overpriced!
Pros: NOTHING!
Cons: air conditioner didn't work, bathroom tub/shower (rim) was FILTHY, no restaurant, no breakfast, 1st night was extremely noisy, supposed to be non-smoking room, smoke coming from every room around mine
Pros: Great hotel! Very friendly staff and very clean rooms.
Cons: Location is horrible.
Pros: We chose this hotel because it was pet friendly. They had dog treats in the lobby, lots of well kept green spaces for your dog to go out to. Our pit bull/mix encountered housekeeping and desk clerks and they all were friendly and welcoming.
Pros: Service was excellent and staff very friendly. Great place to stay. Plan to revisit next year.
Cons: Nothing.
Pros: The room was very clean and the kitchenette well=stocked. Great staff, too!
Cons: Recliner was too heavy to move.
Pros: Great location; friendly staff; clean room
Pros: The hotel room was very clean and comfortable. The staff was very friendly and helpful.
Cons: We were in a smoking room (I am not a smoker), and the smoke smell was pretty strong upon first entering the room.
Good hotel for the price. Love the floor layout. The staff kept using the excuse 'this is Extended Stay property and do not have that service like free breakfast or daily house cleaning. One time is enough. Fitness was ok just some old equipment. The owner owns the other hotel next to it, so you have to use parking lot which is small. Overall I will stay there again. Good hotel.
Pros: The rooms layout
Cons: The fitness equipment look like it came out of a yard sale.
Pros: The kitchen in the rooms.
Cons: Small parking lot and no breakfast.
Pros: The new beds
Cons: My drain was clogged in my bathtub and they didn't fix it after I told them about it.
We showed up they swiped my card and then told me oh sorry the online made a mistake and we are completely booked people staying another night and that we wouldn't be able to get the room or any other for matter that night. We had to find another hotel and had to contact bank and hotel for 4 days non stop to get our money refunded that they charged a pre-autho to my account and the room charge in which we never stayed. This last time was June 21st we stayed that Friday arriving at 4:30a.m. we advised them we would probably be staying another night just wanted to get kids in room right now and then I would come back down we were told to just come down before 11a.m. and let them know. We went down at 10:45a.m. to let them know yes we would be staying another night and was told sorry we already booked your room and you have to leave or cops would be called. Asked to speak to manager and was told sorry you can't but I can. She called manager on phone I never spoke to them but she did. And same thing sorry we booked your room and you have to go. Called corporate and Customer service relations line and both told me sorry this happened but can't do anything hope your not looking for compensation because that won't happen. I told them no just to be fixed and was told nope can't you have to go we already booked it. I asked why is it in March we were told people are staying another night therefore the room you booked is full and have nothing open but yet here they booked our room while we were still in it and we have to go. Not to mention this is now day 5 that I'm still trying to get my bank account fixed where they charged us a total of 5 times 2 pre-autho and 3 debits. This was absolutely the worst hotel service ever and we shall never stay here again. If you request a customer to do something it would be nice to honor what YOU yourself request of the customer. I DO NOT recommend this hotel to anyone and WILL BE contacting BBB about this. Staff was rude too. NEVER again!
Pros: The absolute only thing we liked was the room ar this hotel.
Cons: We will NEVER be staying at another Candlewood no matter how close it is to an event we are attending. This makes the second poor service at a candlewood hotel this year within a 4 month period. The first was Hot Springs Ar in March. We booked online...
The price I paid for this hotel is not even close to what it should have been! Way overpriced!
Pros: NOTHING!
Cons: air conditioner didn't work, bathroom tub/shower (rim) was FILTHY, no restaurant, no breakfast, 1st night was extremely noisy, supposed to be non-smoking room, smoke coming from every room around mine
