Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Phoenix Copenhagen

Bredgage 37, 1260 Copenhagen, Capital Region, Denmark
+45 3395 9500

£113+

Overall guest ratings

7.9/10 Good
Based on 2,429 reviews

Review highlights

  • 9.6
  • 8.6
  • 4.6
  • 4.1

Good to know

  • Friendly service

Nearby

    show all

    About

    Set in the city's old financial district, the Phoenix Copenhagen hotel puts guests in a prime position for watching the changing of the guard at Amalienborg, a short walk away. The hotel is also a 5-minute walk from waterside Nyhavn with its colorful townhouses, restaurants, and bars.

    Less show all
    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 2,429 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.5 "Good breakfast."
    • 5.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.3 "63% said the architecture was not spectacular."
      5.7 "57% found the grounds not bad."
    • 4.6 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      4.1 "59% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      3.9 "61% had problems with the shower."
      4.3 "57% criticized the small bathroom."
      3.5 "65% said the bathroom was dirty."
      3.8 "62% were unhappy with the view."
      3.3 "67% were disappointed with the minibar."
      4.0 "60% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      1.5 "85% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      4.3 "57% criticized the small bathroom."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 1,384 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.1 "Vibe was decent."
    • 5.0 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.2 "68% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.9 "Air conditioning was criticized by 71%."
      4.0 "60% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      4.2 "58% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
      4.9 "51% thought it was too noisy."
      4.2 "58% criticized the small bathroom."
    View all review categories

    Overall rating

    7.8 Good
    Based on 388 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.5 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      3.5 "65% said the bathroom was dirty."
      4.1 "59% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
    • 3.9 "Not very comfortable."
      1.8 "82% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      5.0 "For only 50%, the noise level was all right."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 242 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.5 "Vibe was decent."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.6 "64% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.0 "60% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 4.2 "Internet is poor."
    • 3.9 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.5 "55% thought it was too noisy."
    View all review categories

    Overall rating

    8.0 Good
    Based on 412 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.7 "Vibe was decent."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.1 "69% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      1.4 "For 86%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
    • 3.4 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.9 "51% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    More
    Photos
    Map

    Map