Pros (+) All of the staff at this hotel were very helpful, courteous, personable and professional. I had a very pleasant experience
Cons (-) Hospitality and professionalism
2 stars
Wyndham Garden Cross Lanes Charleston
Photos of Wyndham Garden Cross Lanes Charleston
Overview
Hotel in Cross Lanes with free breakfast and a fitness center Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available. Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly. Recreational amenities at the hotel include an indoor pool and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Wyndham Garden Cross Lanes Charleston
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Kitchen
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Bottle of water
- 24-hour front desk
Pool and spa
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Dining table
General
- Seating area
- Sofa
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Casino
- Game room
- Pool table
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Wyndham Garden Cross Lanes Charleston
6.7
Okay
1726 verified ratings
Wonderful
696
Very good
244
Good
217
Okay
99
Fair
146
Mediocre
90
Poor
234
Summary of reviews
Guests say
Guests appreciated the good location and nice pool area, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as dirty bathrooms, lack of toiletries, and unhelpful staff were frequently mentioned, along with a need for refurbishments and better management.AI-generated from customer reviews
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Score by provider
6.7 out of 10
4 reviews
10 out of 10
1 review
All reviews
Location
102 Racer Drive, Cross Lanes, WV 25313
What's nearby
- Mardi Gras Casino0.8 mi
- Scarlet Oaks Country Club3.1 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Wyndham Garden Cross Lanes Charleston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Wyndham Garden Cross Lanes Charleston
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Cross LanesGood to know
Value for money | 7.2 |
|---|---|
Distance to city centre | 0.6 mi |
Nearest airport | Charleston Yeager |
Distance to airport | 11.4 mi |
Everything you need to know for your stay in Cross Lanes
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