Overview

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Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

£80+

Overall guest ratings

7.0/10 Good
Based on 3,030 reviews

Review highlights

  • 7.9
  • 7.5
  • 5.6
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 3,030 reviews
    • 7.9 "Good location."
    • 7.5 "Good service."
    • 6.6 "Bar is ok."
    • 6.6 "Internet is average."
    • 6.5 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
    • 4.4 "Bad amenities."
    • 4.3 "Not very comfortable."
    • 3.9 "Wellness & sports facilities were not very nice."
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    Overall rating

    7.2 Good
    Based on 1,212 reviews
    • 7.4 "Good location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
      7.2 "72% thought the service was very professional."
    • 6.9 "Bar is ok."
    • 6.3 "Internet is average."
    • 6.0 "Food is average."
    • 5.6 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.0 "Pool is mediocre."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
      4.5 "55% didn't like the architecture."
      1.3 "87% complained about the elevator."
    • 4.3 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
      4.9 "Unfriendly atmosphere, according to 51%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 666 reviews
    • 8.0 "Location is great."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% were happy with the shuttle service."
      7.0 "70% thought the service was very professional."
    • 6.9 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.6 "Bar is ok."
    • 5.9 "Pool is mediocre."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 4.0 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% found problems with the furniture."
      1.2 "88% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      3.1 "69% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      0.3 "97% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.3 Good
    Based on 696 reviews
    • 7.7 "Good location."
      9.1 "Easily accessible by car, said 91%."
      9.3 "93% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
    • 7.0 "High value."
    • 6.3 "Internet is average."
    • 5.7 "Food is average."
    • 4.8 "Pool is below average."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      2.0 "80% thought the facilities needed updating."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      0.3 "97% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.4 "66% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.4 "86% had problems with the shower."
      0.3 "97% criticized the small bathroom."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
    View all review categories

    Overall rating

    7.4 Good
    Based on 454 reviews
    • 8.2 "Location is great."
    • 7.4 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
      7.7 "77% thought the service was very professional."
    • 6.4 "Internet is average."
    • 5.7 "Food is average."
    • 5.6 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.5 "Only 55% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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