Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

£68+

Check in
Check out
Rates

Overall guest ratings

6.8/10 Good
Based on 3,124 reviews
See all reviews

Review highlights

  • 8.0
  • 7.5
  • 5.3
  • 4.6

Good to know

  • Friendly service

Nearby

    show all

    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

    Less More InterContinental

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Night club
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    • Internet
    • Indoor pool
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 3,124 reviews
    • 8.0 "Location is great."
    • 7.5 "Good service."
    • 6.3 "Average value."
    • 6.2 "Internet is average."
    • 6.0 "Food is average."
    • 5.3 "Average cleanliness."
    • 4.6 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 4.3 "Bad amenities."
    • 3.3 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    7.1 Good
    Based on 1,187 reviews
    • 7.2 "Good location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.5 "55% thought the valet service was acceptable."
    • 6.3 "Food is average."
    • 6.3 "Internet is average."
    • 6.0 "Bar is ok."
    • 5.0 "Average comfort."
      2.7 "73% thought it was too noisy."
      4.2 "58% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      0.2 "98% criticized the small bathroom."
    • 4.8 "Breakfast is below average."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
    • 3.2 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.8 Good
    Based on 687 reviews
    • 8.3 "Location is great."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
      8.1 "81% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
    • 6.5 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.2 "Pool is mediocre."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      2.0 "80% had problems with the shower."
      2.5 "75% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.0 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      3.3 "67% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      0.2 "98% criticized the small bathroom."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
    • 2.7 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.3 Good
    Based on 781 reviews
    • 8.0 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.6 "86% were happy with the shuttle service."
    • 6.9 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.0 "Internet is average."
    • 5.9 "Food is average."
    • 4.8 "Breakfast is below average."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
    • 4.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      2.3 "77% had problems with the shower."
      2.7 "73% found problems with the furniture."
      1.2 "Air conditioning was criticized by 88%."
      0.2 "98% criticized the small bathroom."
      3.6 "64% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      0.2 "98% criticized the small bathroom."
    • 3.0 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      4.2 "58% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    Based on 468 reviews
    • 7.9 "Good location."
      8.8 "88% liked the proximity to sightseeing."
    • 7.4 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.6 "86% were happy with the shuttle service."
    • 6.4 "Average value."
    • 6.2 "Food is average."
    • 6.1 "Internet is average."
    • 4.7 "Breakfast is below average."
    • 4.7 "Not very comfortable."
      3.7 "63% said rooms were small."
    • 4.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.2 "Disappointing wellness & sports facilities."
      3.0 "70% didn't like the fitness area."
    View all review categories
    Hotel type
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?