Pros (+) We would return if the price is right.
Cons (-) The elevators and confusing levels and entrances from outside.
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Amenities at The Westin Dallas Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Reviews of The Westin Dallas Downtown
8.6
Very good
421 verified ratings
Wonderful
255
Very good
44
Good
28
Okay
24
Fair
17
Mediocre
18
Poor
35
Summary of reviews
Guests say
Guests consistently praised the hotel's cleanliness, friendly and helpful staff, and convenient location, with several reviews highlighting positive experiences at check-in and the overall atmosphere. The breakfast and pool also received favorable mentions. However, some guests reported negative experiences with customer service, issues with room readiness, and concerns over value for price. There were also isolated complaints about maintenance, noise, and parking costs, but the overall impression was positive, especially regarding cleanliness and staff hospitality.AI-generated from customer reviews
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Score by provider
8.5 out of 10
220 reviews
8.7 out of 10
113 reviews
7.6 out of 10
2 reviews
8.4 out of 10
5 reviews
All reviews
Pros (+) I liked that they allowed me to do an early check-in.
Cons (-) I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
Pros (+) I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Cons (-) I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Pros (+) Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.
Pros (+) Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.
Cons (-) My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a c...
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Location
1201 Main Street, Dallas, TX 75202
What's nearby
- Renaissance Tower107 yd
- Thanks-Giving Square433 yd
- Dallas World Aquarium0.3 mi
- John Fitzgerald Kennedy Memorial0.3 mi
- Dallas City Hall0.4 mi
- Union Station0.4 mi
- Dallas Statler Hilton0.4 mi
- Kay Bailey Hutchison Convention Center0.4 mi
- Dallas Museum of Art0.5 mi
- Reunion Tower0.5 mi
- Dallas Theater Center0.7 mi
- American Airlines Center0.9 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Westin Dallas Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | August | £249 | £216 |
Cheapest month to stay with an average 7% drop in price. | Most expensive month to stay with an average 7% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Westin Dallas Downtown
Which month has the cheapest rates at The Westin Dallas Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Westin Dallas Downtown is August, with an average nightly rate of £157. The most expensive month is November at £216 per night.
What is the cheapest day to book The Westin Dallas Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Westin Dallas Downtown is Friday, with an average nightly rate of £169. The most expensive day is Tuesday at £283 per night.
How far in advance should you book The Westin Dallas Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Westin Dallas Downtown, book around 7 weeks in advance. This could save you approximately 13% compared to booking last minute.
KAYAK's top tips for your stay at The Westin Dallas Downtown
FAQs when booking at The Westin Dallas Downtown
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.3 | 0.3 mi | Dallas Love Field | 5.4 mi |