Del Mar motels

Cons: We had an issue with our stay, and we attempted to speak with the front desk staff about it. Our attempts were wholly ignored and dismissed. After several (truly) patient attempts to engage the front desk staff, we requested the opportunity to speak with a manager. Shockingly, the manager never acknowledged our existence. That is to say, the manager never spoke to us or met with us. Our requests were repeatedly met with excuses that the manager was "in and out" or "would get back to us" etc. This occurred not only during the time of our stay, but also when we tried to call the manager after our stay. Amazing. Ultimately, this facility stole $200 from us, and the staff and manager never made themselves available to discuss it (by phone or otherwise). Suffice it to say, I would not trust anyone at this hotel, and I would discourage anyone from staying here. The staff does not care about you and they are not aware they are in a customer service industry.