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nothing i asked for a sea view but instead got a palm-tree/parking lot view. staff were absolutely not friendly especially at check-in and check-out. in-room dining was average but not at 5-star hotel catering level.
The location of the Hotel was excellent, with the private beach and good range of pools. When we checked in we had to wait 30 mins for a room service menu, we also changed rooms as the patio furniture was broken, the TV did not work properly and the lights on the balcony were broken also - not a good start to our long weekend.
the room has a nice terrance over looking the beach side, also the landscape is beatiful and quite relaxing. i think its a very good distination to have a break from the city stress.
We had a nice [Deluxe, Executive] room opening directly to the beach and all looked clean. Did not feel over run by other guests, despite seemingly busy. It looks like a 5star venue, but they need to do more. After check-in we were shown the exit to the lobby and told, whilst the staff pointed generally "your room is that way, on the ground floor" and not enough care taken to present the room after previous guests.
vast and clean swimming pools, children play room, clean private beach, food I was not aware that the children are allowed to stay with eatra pay only in delux rooms and not superior rooms. This caused a frustration on checking in, as the hotel should have informed me in advance, as I clearly stated during booking that I am arriving with children. Luckily there was a Delux Room available, but I had to pay more than AED. 200 per night for the upgrade.
The food and the beautiful view at night when the hotel was illuminated. There were too many chartertourists.
location and facilities, its so relaxing and kids had a fantastic time...
We liked the location, the beauty of the property, the size of your pool and your fantastic employees. Hotel pool is oily and dirty! Hair pins and hairballs as well as sand could be seen in the pottom of the pool.Booked a massage on the day of check in. Informed to be pregnant and requested head, shoulders and feet. Was informed that u usually do not allow treatment for pregnant due to previous complaints, but OK. Upon arrival, it had been cancelled and given away to another guest w/o info. me.
The Beach excellent & clean
The location. Nothing
The hotel is right on the beach and very convenient for people who wants to to diving for the weekend as Freestyle Divers operate from that location, about 100m away.Beautifull view of the open see and landscaped gardens. The room was too small for a family of 4, with no facilities to make your own coffee in the morning.The beds are way too hard and uncomfortable! The breakfast was terrible and the fruitjuice were too sweet and made from concentrate, not 100% real juice. No freshly brewed coffee, but small packets of Nescafe and Longlife milk-juck! I could have stayed at Miramar Hotel for 200 AED extra with delicious breakfast and soft beds and beautifull pool facilities. Too many stray cats all over the show begging for food the moment they see you, very annoying. Way over priced.
The view of the beach and swimmingpool There are differenc price in the weekend break for the same deluxe chalet - for 4 personns.
The staff were wonderful. They were especially good when by father had to be taken to the hospital at 3:00am. The driver was also very helpful.
Good location by the beach, dive shop on hotel grounds. Too expensive for what you get. The food in the restaurant was awful at both breakfast and dinner. Internet access only in the net café which was very expensive and didn't work.
The beach, the room, position. Music by the pool all day long; the dinner buffè
Amazing turtle spotting opportunities! You are so lucky to have such fantastic wildlife so cloe! Some visitors thought it would be funny to annoy the turtles by picking them out of the water and standing on them. I feel this is very serious as they are an endangered species. I think these people should be severely talked to and asked to leave if they continue.
the hotel is located directly on the beach and has a nice swimming pool, also for small childeren. breakfast is good with wide selction of food.
The room had a very nice view. The breakfast was always cold even the 'hot choice'. There was no 'fresh juice' all from a box and as my husband is diabetic this was not acceptable. Also you should point out the beach is rock beach not just sand this was not acceptable at all. In the evening the restaurant serve good food but their was no ambience. We did not receive full towels or toilet rolls when the room was cleaned... A necessity I would imagine to anyone!
Quiet and the beach was great No lamps in any of the rooms and staff a bit abbrupt.
The location of the hotel just opposite the Dibba rock was excellent. The views from the hotel were simply amazing. The food. Not enough variety. The breakfast was repeated on both the days.
I really don't enjoy flashy resorts with too much bling - this was simple and you could focus on the important stuff - you're family and the beautiful natural surroundings. Very private also because you stay in villas instead of buildings. The hotel was overpriced.
Pool, beach, snorkeling, cold beers with a smile. I went midweek and there were no other guests there. Perfect simple and cheap city getaway No sunblock to buy in the shop
Move information about where to access certain things like - kitchen goods(jugs, cups, plate) diving and snorkling gear.Was under the impression from web-site that I had booked a chalet - with sleeping arrangements for two single adults - got there and found only a double bed. Not helpful when two females are travelling together.
Good location fair motel Evrything is afair
this was a very poor choice - as we had attempted to book a 5 star hotel it was surprising that we we offered this as an alternative when our request was not available the rooms and facilities were very poor and dirty and the night club kept us awake until 3.00 am
the staff were great and that made up for the lack in room maitanace the room was very old and run down but in saying that it did appear they were remodling the appartments
HBM has a great location with the full access to the beach. The staff was helpful, kind and descreet. The buildings were renovated - more from outside than inside- but the "kitchen" in the challet was terrible. The bathtub was used for many,many years... and it shows.
location, swimming pool, beach (when on high tide), size of the rooms, convinience of parking in front of the room. The rooms are dated, making specially the kitcheb/bathroom very unconfortable and not up to the price paid.
Friendly staff, comfortable homelike environment pillowslips on pillows, as opposed to covers that could not be removed would have been good. Kettle in the room, or advise to bring one.
relaxed, low key airconditioning units sounded like a bus hitting the side of the building. Constantly. Room had no cutlery or crockery at all.