Comfortable, courteous and inexpensive
Nice breakfast, room service, prompt, friendly.
There was view from the room
All of the workers are friendly and nice
I would like to stay for 3 hours with a friend off 2 the only reason we stayed there is to dress up and take showers but the receptionist wasn't friendly I know the laws but she didn't understand the circumstances she think we booked two bad to stay for three she listens her self for that reason I don't see the Sheraton standard I understand that very poor customer service I have reason to stay and tell her the situation instead that she tells for security to not going three of us I feel like stupid and disrespectful I paid and one day and just for 3 hours staying that's not acceptable even if the security they got told to go there job but the didn't understand why they have to do this they feel very sorry what so ever she should be at that position either she has to training or I am not trying to be mean and bad that very true if you want to the business people look the custemer service I one that night I can not bring my friends I so sorry
Great decor. Very comfortable. Spacious rooms with lounge area.
Food and drink was expensive. It took two days of mentioning that the TV didn't work before it was fixed.
stay and food
1) Ambiguity in taxes 2) Breakfast not included and had to pay extra , should have been explicit while booking.
Located in the heart of historic Dubai, the Four Points by Sheraton Downtown is strategically placed to provide the perfect Launchpad for business and exploration. Just 15 minutes from Dubai International Airport, the hotel is also walking distance from the Khalid Bin Waleed metro station. Step out for great local shopping and dining, with Bank Street, Burjuman Mall, Gold Souk, Meena Bazaar, Bastakiya, Dubai Port and the Dubai Creek just a short distance away. The Four Points by Sheraton Downtown Dubai features 244 spacious, bright and modern rooms with Four Points by Sheraton Four Comfort Beds™. Our Junior Suites also feature a kitchenette and our 1 Bedroom Suites are the perfect choice for families and extended stays. Stay fit with our well-equipped fitness center and enjoy a refreshing dip in our rooftop swimming pool.Whether you’re in town for work or fun, you’re in for a great stay at the Four Points by Sheraton Downtown Dubai.
Based on 3,669 reviews
Bar and Beverages
Policies vary by room type and provider.