Overview

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Grand Excelsior Hotel Bur Dubai

Kuwait Street Bur Dubai PO Box 121545, Dubai, United Arab Emirates
+971 4359 9992

£67+

Overall guest ratings

7.4/10 Good
Based on 1,327 reviews

Review highlights

  • 8.3
  • 6.9
  • 4.9
  • 4.5

Good to know

  • Professional service

Nearby

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    About

    Putting you within a 10-minute drive of BurJuman Mall and Dubai Museum, Grand Excelsior Hotel Bur Dubai features a nightclub and offers an airport shuttle (available 24 hours) for AED 100 per vehicle. Guests can indulge in Swedish massages, and Docklands, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 3 bars/lounges and an outdoor pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
    • Free valet parking
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,327 reviews
    • 8.3 "Location is great."
      8.4 "Near to public transport, according to 84%."
      8.8 "88% liked the proximity to shopping."
      9.0 "Great parking, according to 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 5.7 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.0 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.0 "60% found the grounds unpleasant."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 4.5 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      0.6 "94% said the bathroom was dirty."
      0.8 "92% were disappointed with the minibar."
      3.1 "69% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      3.3 "67% had problems with the shower."
    • 4.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
      0.0 "100% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      3.2 "Unfriendly atmosphere, according to 68%."
      2.1 "79% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    Based on 424 reviews
    • 7.9 "Good location."
      8.4 "84% liked the proximity to shopping."
      8.1 "Near to public transport, according to 81%."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.2 "Average comfort."
    • 4.5 "Not very clean."
      3.9 "61% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.1 "Breakfast is below average."
    • 4.0 "Pool is below average."
    • 4.0 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "95% said the bathroom was dirty."
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    Overall rating

    7.4 Good
    Based on 225 reviews
    • 8.6 "Location is great."
      9.2 "Great parking, according to 92%."
    • 7.0 "Good service."
      6.0 "60% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 5.7 "Average comfort."
    • 5.1 "Average cleanliness."
    • 5.0 "Average amenities."
    • 4.2 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    6.8 Good
    Based on 53 reviews
    • 8.4 "Location is great."
    • 6.6 "Service is ok."
    • 5.7 "Average comfort."
    • 4.5 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 623 reviews
    • 8.1 "Location is great."
    • 6.6 "Service is ok."
      6.8 "68% said the reception staff was ok."
    • 6.0 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.4 "Food is average."
    • 4.9 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.3 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "92% said the bathroom was dirty."
      3.2 "68% found problems with the furniture."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    data provided by TrustYou

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