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Phoenix Hotel
3 stars

Phoenix Hotel

28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4252 2000
From
£12
Cheapest

rate per night

6.0
Okay
based on 1093 reviews
1,093 reviews
Room type
Provider
Nightly total
Standard Room
£12
King room
£18
Deluxe room
£22
37 more Phoenix Hotel deals
37 more Phoenix Hotel deals

Photos of Phoenix Hotel

Overview

Hotel with a full-service spa, a short walk to Al Ghurair Centre A full-service spa, a restaurant, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
6.0
Okay rating
Based on 1,093 verified guest reviews

Latest deals for Phoenix Hotel

Mon 22/9
Tue 23/9
Deluxe room
bed type unknown
£22
nightly with fees
bed type unknown
£28
nightly with fees
bed type unknown
£28
nightly with fees
Superior room
bed type unknown
£36
nightly with fees
bed type unknown
£40
nightly with fees
bed type unknown
£42
nightly with fees
Standard Room
bed type unknown
£12
nightly with fees
bed type unknown
£12
nightly with fees
bed type unknown
£14
nightly with fees
Executive room
bed type unknown
£48
nightly with fees
King room
bed type unknown
£18
nightly with fees
bed type unknown
£40
nightly with fees
Double room
1 double bed
£24
nightly with fees
bed type unknown
£27
nightly with fees
bed type unknown
£28
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Phoenix Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Lockers
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Kitchen

  • Kettle
  • Refrigerator
  • Kitchenette

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)

Workspace

  • Desk

Spa

  • Spa

Reviews of Phoenix Hotel

6.0
Okay
1093 verified ratings
Wonderful
207
Very good
85
Good
157
Okay
84
Fair
115
Mediocre
94
Poor
351

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, noting dirty rooms and bathrooms. Service issues were also highlighted, with complaints about poor room service and unhelpful staff. While some guests appreciated the friendly staff and good location, many felt that the hotel did not meet their expectations, particularly regarding room quality and overall maintenance.
AI-generated from customer reviews
Room Size2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

28, St.28 C, Community 118, Nakheel Area, Dubai

What's nearby

  • Dubai City Centre1.1 mi
  • Al Karama1.7 mi
  • Oud Metha2.3 mi
  • Port Saeed2.3 mi
  • Trade Centre 13.9 mi
  • Dubai Creek3.9 mi
  • Dubai Festival City4 mi
  • Dubai International Financial Centre4.5 mi
  • Jumeirah Beach4.9 mi
  • Sheikh Zayed Road5.2 mi
  • Dubai Mall5.6 mi
  • Burj Khalifa5.7 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Phoenix Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
January
£28
£26
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • If you’re after a cheap room at Phoenix Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in May and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix Hotel, plan to stay on a Wednesday or Friday. The most expensive day is usually Sunday.
  • The cheapest price a room at Phoenix Hotel was booked for on KAYAK in the last 2 weeks was £34, while the most expensive was £36.
  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 28, St.28 C, Community 118, Nakheel Area in Deira, 5.7 miles from the centre of Dubai. Dubai City Centre is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 3.4 miles from Dubai Intl. Phoenix Hotel is 13 miles from Sharjah.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Dubai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
OYO 492 Gulf Star
3.9 Mediocre (84 reviews)0.05 miSpa and wellness centre, Room service, Free Wi-Fi£23+
2-star hotel
Gulf Star Hotel5.3 Okay (444 reviews)0.05 miRoom service, Business centre£23+
2-star hotel
8% cheaper
Marhaba Deira Hotel
6.4 Good (39 reviews)0.11 mi£18+
4-star hotel
Hyatt Place Dubai Wasl District8.4 Excellent (2,943 reviews)0.14 miOutdoor pool, Fitness centre, Restaurant£39+

Cheapest

See cheapest stays in Dubai
2-star hotel
8% cheaper
Marhaba Deira Hotel
6.4 Good (39 reviews)0.11 mi£18+
3-star hotel
Nine Hotel
5.9 Okay (571 reviews)0.27 miSpa and wellness centre, Restaurant, Bar/Lounge£20+
2-star hotel
Gulf Star Hotel5.3 Okay (444 reviews)0.05 miRoom service, Business centre£23+
3-star hotel
OYO 492 Gulf Star
3.9 Mediocre (84 reviews)0.05 miSpa and wellness centre, Room service, Free Wi-Fi£23+

Most recommended

See most recommended stays in Dubai
2-star hotel
Mark Inn Hotel Deira8.7 Excellent (1,347 reviews)0.27 miRestaurant, Room service, Free Wi-Fi£26+
5-star hotel
Swissotel Al Ghurair8.4 Excellent (4,467 reviews)0.29 miOutdoor pool, Spa and wellness centre, Fitness centre£47+
4-star hotel
Hyatt Place Dubai Wasl District8.4 Excellent (2,943 reviews)0.14 miOutdoor pool, Fitness centre, Restaurant£39+
4-star hotel
Hyatt Place Dubai Wasl District Residences
8.2 Excellent (1,952 reviews)0.16 miOutdoor pool, Fitness centre, Restaurant£44+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.6
5.7 mi
Dubai Intl
3.4 mi

Everything you need to know for your stay in Dubai

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