Very calm and silence. It was good for sleeping but facilities was not enough good. for ex. can not see the international broadcasting, like as CNN, BBC & no refrigerator, but staffs are all excellent. It was very nice for resting and good service of staffs. There was not so versatile menu. This hotel is a little far from city so I had chance to have dinner but there is not enough menu. I hope to stay again this hotel within very soonest time.
The hotel was nice and quiet for a really good price. it might not be the best hotel if you dont travel by car.
Excellent price, nice sized room and great food. The perfect hotel when you're just passing through with a couple of small children.
Good breakfast and facilities. Room was fine and practical. After 2 nights stay, the invoice showed that the first night was already charged into the credit card used for reservation waranty. As I made the reservation for a group, the first night of every member was charged to my card. Hotel Staff just mentioned that the first night was already paid without further information. It is a complete non-sense.
Comfortable - no issues, good temperature V expensive - hi rate due to interpack but that is supply and demand
Very good and safety place!!
The rooms open to each other and the staff. Yes. The room were not cleaned and made up and the shampoo, soup..etc were not replenished on the second day.
Too few towels for 2 persons
Staff were outstanding.
The restaurant food was excellent and the staff were very attentive.
Terrible musty smell in the room
late service at restaurant, car parking, away from traffic no free internet although of high rate
Nice clean and good hotel Position near other restaurants etc.
The Park-Sleep-Fly arrangement is great! The hotel has a safe, underground parking garage, where you can park your car up to 3 weeks. Good taxi service to/from the airport. Close to airport and highway.
friendly and efficient nothing - everything was pleasurable and easy
Fantastic staff, perfectly organized and well managed reception. not enough time to use the SPA area...
Everything, exept... ...the best (and perhaps the only way) to get to and from hotel anywhere was taxi (as said the reception staff). It's approx. 20 euros to the airport, though they say it just 3,5 km to the airport.
Staff readiness to help, clean and comfortable rooms, quiet place, staff didn't anose when sleaping expensive restoran and poor menu of it
That it was near by the airport That breakfast was exspensive
Stayed at this hotel for a night during the flight connection. Just a short ride from the airport and the hotel is comfortable and very clean. Provided the free wifi connection at the lounge area which was useful. The staff at the bar & reception were very friendly and warm. Will stay there again.
Because we were leaving VERY early the next morning (well before breakfast!), the Front-Desk Staff arranged for bagged lunches to be available on our departure. A very nice touch; and greatly appreciated.
Rooms are not much big but fine for a business trip.Cleanliness of the room is perfect.Wired internet is free and speed is fine. LCD or Plasma Tv will make the room much prettier.
I barely had time to sleep and go, but the breakfast was very good! The hotel had some construction works undergoing in the main lobby. When i arrived at night, it looked like it was closed. There was no information at the main entrance regarding the construction works and an alternative entrance.
Friendly staff & rooms furnished to a high standard. Just a short taxi ride from Duesseldorf Airport.
The telephone was broken and nobody fixed it
Cleaned and well located
Food, Service was of a high standard The double bed having 2 single mattresses instead of a double mattress
Location Ample parking Very clean Modern interior Air conditioned rooms Gym next to sauna and very humid and hot Outdated and partially defunct gym equipment Restaurant overpriced
Overall a good experience.
Clean hotel, calm ambiance. Minibar free of charge. 1. The bar was closed at 23H00! That does not fit into a 4-star hotel service. 2. When we received the room key, the hotel employee advised (without consulting us) that they would bring an extra bed to the room for our 10-year old son. The next morning the xtra bed was on the bill! It would have been correct if she would have asked us if we wanted an extre bed and that it would involve extra costs! At the end, we did not pay the extra bed, but I do not like this aggresive sales-approach.
location, near airport terminal altough short, but very cold walk to and from terminal
wonderful hotel & proximity of departure terminal
Very well located hotel with direct access to the Airport Terminal
Nothing Far too overpriced at conference season. Feel being ripped off.
the profissional atendance
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Convenient location for airport and exhibition centre
Friendly and helpful staff No access to watch UEFA Champions League football!
Excellent clean room, excellent beverage and diner facilities None
modern and comfortable price of breakfast
Location to the areana and shopping center were perfect - only a 10-15min walk. Lobby was smeled like smoke in the evening, and lingered to the breakfast room in the morning.
The hotel seemed to be quite new. Both bed room and bath room were very modern. It's close to Centro. Though we didn't have a breakfast, it looked good. My credit card had a problem but Booking.com didn't alert when I booked. The hotel couldn't charge in advance thus I was almost charged quite expensive normal price. It would be nice if the system tells me that credit card is not valid when I booked.
Location and style of room.
free wlan internet (unfortunately it did not work properly)
they offered a wide range of choises for breakfast
Excellent rooms, very well laid out. Hotel staff very friendly and helpful.
Friendly staff, a very nice breakfast buffet, by car 3 minutes away from CentrO and 25 minutes away from Moviepark Germany.The hotel itself lies in a kind of boring area, a buisnesspark
the Shower and beds
I was very impressed with the quality of the hotel, the helpfullness of the staff, the location, and most of all the price. Great experience!!
The breakfast was fantastic and the personnell very good. Price/quality is one of the best I've met. The cranes in bathroom were old fashioned.
Location in the middle of Duisburg next to the Opera and shopping area
none, warm and confortable - nice people and very well located
internet service is not free
The bed sheets were from down feather and therefore really comfertable
The service Too hot
Unfortunately breakfast was poor also doesn’t have facility for parking.
I liked how central the hotel was to the town. The rooms were too warm, no air conditioning. The rooms need updating
the staff restricted room service menu,
Location was well situated, close to the town centre. Lack of airconditioning and no teamaking facilities in room. Also, German pillows - they are FAR too soft.
Location, Liberty, Facilities.
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
Perfect business-hotel. Highly recommended.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
could use more comfortable pillows they were like beanbags
The bed was very comfortable Shower facilities a bit outdated
Room good size and loved the decor. Staff very friendly and accommodating. Helpful with site seeing advise too. Hotel right next to excellent Japanese area and only 10min walk from old city. Small lift for people with lot of luggage
The staff at the hotel were very helpful and the hotel was a very comfortable and warm environment. Good location and a good value 3 star hotel.
Good location. Clean rooms.
Location not possible to have regular breakfast before 7:00, and you pay 12 EUR for it
Clean, simple, efficient, good location, good breakfast Slightly oversized pillow
The location and the confort, the decoration is ok to . The single rooms are very small.
Place, combination price and service
Accomodation. City center is very close. The room was clean and tidy. It was rather cold for the first 2 days. But they fixed it.
The hotel is located very near the Centralstation and the room are at least very clean. The term "Hotel" is misleading.
it was very comfortable and pleasant before travelling i had sent them mails a couple of times but hey was no response to those mails from them only after calling them i got a response from them .
Location, price, staff.
Location, price, clear, bathroom Cost for paying by creditcard! There isn't anybody on reception for about 20 minutes when we arrived.
Correct and clean room/bathroom, central location. Expensive and not really functionnal internet connection(didn't work in my room), staff wasn't always helpful or even nice...
Cleaness, good education of the staff, good room I think it is abusive to pay for internet and for breakfast. The hotel has too many noises. If you want to sleep early it is praticaly impossible, because ou hear everybody everywhere.
Clean and convеnient hotel with good location.
Great breakfast (costs 4 euro). Good location (right between Central station and Konigsalee). Cheap, great for young travelers. Feels like student's dorm. Noisy occupants. On some floors there were problems with WiFi Internet connection (for 5 euro a day).
Although small, it was perfect for me and my family for visiting the Christmas Markets. Room was perfect for what we needed - just a place to crash overnight and be safe and warm. Wifi didn't work in the room; but did work in the reception.
sleep, drink, shower, breakfast. Nothing.
Very good breakfast
Classic furnutures, Wide TV, big room, We felt a littel cold in the room in spite of heat up.
Breakfast was great
location, not too close, not too far from the city centre; safe parking, underground parking, spacious rooms... parking garage too tight for a normal car;
The breakfast was excellent! The room was big and very well furnished! The room had smoke (cigarrette) smell. It's not possible to watch tv from bed.
room size was very good and the staff was very polite.
small and friendly service, quiet. older hotel had a few minor problems - such as squeaking floors!
The rooms were comfortable and clean with a nice bathroom and the hotel staff were very friendly and efficient. Close to downtown via taxi or tram. Baked treats in the lobby were irresistable. Cannot think of anything that I didn't like at this hotel.
The size of the room was fantastic, absolutely huge with everything you could possibly want , hairdryer, trouser press, small kitchenette, tea and coffee making facilities etc There wasn't any room service available for late arrivals or bar facilities
The location of the hotel is literally in the center of the city. Nevertheless, it is very quite in the night. Additionally, the hotel participates in a environmental project where for every (I think) five towels that you reuse a tree is plant somewhere. Don't know how much impact this really has but raising peoples awareness about their resource consumption is a good thing. If you buy 24 hours Internet connectivity, they mean 24 real-time hours from the moment on when you first log in. They do not mean 24 online hours what I was expecting. I mean, who stays in the hotel for 24 hours to be online there? That doesn't make any sense to me.
very good hotel middel of the city centre and quite, good for family as well and solo travellers
Clean, comfortable, no-nonsense rooms. The lift (just 1) is small and takes ages to arrive. Structural problem.
swimming pool and sauna, very good breakfast service One lift for such a big hotel is not enough
The staff was very friendly and accomodating. No complaints.
Hotel is located very close to Main Station and City Centre
Its a convenient location and its quiet. Air conditioning is awful. Much too hot. Its centralised and there is no separate room control. They turn the central system off at 10pm as well.
Quality furniture in the room. Price of the breakfast € 15,-
it is quiet hotel in the center of the city. the bath tube was little high and it would be of touble for elederly people or for people with back problems.. other wise; it was okay.
Great Price No proper kettle. (Just very slow coffee maker)
very confortable, big room. high price because of Medica Fair in Dusseldorf
We had an appartment for 3 persons an my daughter had her own room, we didn't expect that
That the hotel has an own parking space. It was near the centre and my first impression that the staff could speak english. We hope that this language will improves more german people. And to internet without to be charge for is what more hotels must do. Our room was on the streetside. To crowdy and the shower has to replaced in room 106. To shower you have to hold this in your hand. Also the cabin can be replaced.
The staff was very kind and smily. The food was not very good in the evening and always the same.
Rooms were large. Bus stop was very convenient/close. Train station was a pleasant walking distance.
Reception personnel very helpful
service of staff breakfast was good, but dinerfood not so good
Large room well equiped The hotel seems a little old.
Staff always kind and helpful. Clean and large room and bathroom (with a useful equipped mini kitchen). Huge and excellent breakfast served till 12 in the week end. Proximity to the centre. Calm. We would definitely come back!
Very good food at the restaurant and nice service - the waitress was polite and friendly even if restaurant was full. The room was really smelly. Difficult to sleep, I had horrible headache after the night in that 'no smoking' room
break fast is paid for and not as expected, the Airport shuttle was to be paid by the visitor. the distance from the Messe exhibition is not accurate as in the booking.com website.
hotels staff friendly. breakfast was good, though expensive for what it was. Location exactly what I needed, functional, and room reasonable value
quiet transporation problem - epensive shutle services compare to similar hotel - low quality heat system
tea/coffee and kettle available in the room no air conditioning; expensive breakfast (Mc Donalds across the street is an option);
Good and firm beds, easy to park outside, good restaurant, good location with car to work in Düsseldorf and Essen areas small rooms, no Düsseldorf city map at the reception
Nice atmosphere, good rooms and very nice selection of breakfast There was no free internet in the room. I think the hotel should have free wireless internet in the rooms.
bedding was made up for a single...one pillow etc...although I had booked a double
shuttle to interpack was cheap Taxi to town was expensive - suggest shuttle
It's convenience to the Centro,tram station and the healthy breakfasts!
My room was clean and spacious, the staff was friendly and helpful.
the bar and breakfast
We went to Koenig-Pilsener-Arena and attended On a Dark Winter's Night concert / festival. The business in the breakfast area, it's neither very inviting, nor well organized.
Food - both dinner and breakfast were excellent
Price is very convenient, location is excellent for theater and for the shopping mall close by. Very easy to reach with public transport from the main train station I would have liked a little bit more light in the room (no light on the ceiling where the bed is, it was a little dark at night)
kind staff, proper
the friendliness of the staff and the location.Plus the quality of the breakfast buffet everything was good
Great location , healthy breakfast, helpful staff. Bedroom was too warm.
Service oriented hotel staff - gave us a bigger room seeing that we are travelling with a young child. Spacious and clean room.
Old town was best No
everything was perfect the price of the breakfast
Well I am happy because my decision was right to stayed in Holidays Inn.
Extremely high price for the room
Great location, 2 minutes walk from Hauptbanhof (main station) gives easy access to train services and, links to exhibition centre.
good location, friendly staff,good value unless you happen to book during the week of a trade fair or conference.....not impressed when buisness capitalise on events which bring people to their country...
its location near the Train station is a plus also for the car there is plenty of parking options so you dont need to pay the hotel for parking. their airconditionin not working in both my rooms( they are on but too hot) I asked for extra pillow as the provided once are too bad they simply answered they are fully booked, and I slept without them for 2 nights
Excellent breakfast Could do with a facelift, everything was dated and tired looking, the superior room, wasn't!
Very pleasant and friendly-hotel&staff,both. Wonderful location.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
clean hotel no enough restorant & iron not available in the room !
Rate,Locationand servise .. No.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
Very clean room and quick response of staff
SPA . Everything was perfect.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
The staffs at front desk were not sufficient for the guests in the morning and the night.
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
I enjoyed the morning breakfast They charge me the internet too high..
Comfortable room, good service
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
the pool and the sauna internet access was slow, and cost too much
location small room verry very noisy, very small bathroom
bathroom too small
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
It was what I expected The temperature control in the room did not seem to work
The location is awesome.....
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
room facilities expensive internet and paytv
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
great location to airport and business district, garage space, restaurant with nice / interesting menu
It is very near Main Trainstation (Ratingen Ost), very friendly staff, good sauna.
correct and normal hotel, no negative points,
Early Check In was possible, room and bathroom very clean. Very expensive Breakfast buffet (16 euro) but of good quality
Convenience and ease of use. Could not get a decent cuppa tea and all but 2 tv channels were in German or 'Dubbed' in German, the remaining 2 were 24hr news channels...not much for the single, business traveller to do or watch!
Everything is new, very confortable, kind staff Internet is not free of charge and one hour is 8 € !!
Calm, efficient atmosphere Not the best breakfast buffet we've ever had - terrible Not the best breakfast buffet we've ever had - scrambled eggs were awful with a burnt taste
Spa and the cleaning
The food was especially good. Most of the staff were very helpful. I did not like paying 338 euros per night because of some lame excuse that there was an event in Dusseldorf. This I will not tolerate again. When I found out that rack rate is 118 for deluxe, I was not at all pleased.