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Friendly reception, location in the city was handy.The room was well designed, beds were comfortable, bathroom also clean and comfortable. Breakfast tasty.Hotel entry is rather sober but o.k.
Friendliness, Breakfast, Nice room See above
Staff very, very helpful. Talked two lost and confused english businessmen through travel directions as we drove to the hotel from the edge of town. WI-fi signal difficult to pick up on the uppermost floor.
The restaurant was very good.
breakfast, clean and quiet room, free internet connection, convenient location for the main station, fiendly staff
receptionist is very friendly
Clean, comfort, hotel staffs speak fluent English, good breakfast, free wireless internet Room too small,
Ease of Transport, well spoek staff.
Internet was not done. I should move to other hotel which is able to access internet. Very wrong information for the Internet. There was no person after 10:00 PM and it is not good for the guest.
internet service is not free
Unfortunately breakfast was poor also doesn’t have facility for parking.
Location in the middle of Duisburg next to the Opera and shopping area
The bed sheets were from down feather and therefore really comfertable
I liked how central the hotel was to the town. The rooms were too warm, no air conditioning. The rooms need updating
The service Too hot
none, warm and confortable - nice people and very well located
Location was well situated, close to the town centre. Lack of airconditioning and no teamaking facilities in room. Also, German pillows - they are FAR too soft.
the staff restricted room service menu,
The breakfast was fantastic and the personnell very good. Price/quality is one of the best I've met. The cranes in bathroom were old fashioned.
The hotel was exceptionally modern and comfortable. The breakfast buffet was wonderful!
Nothing Arrived to hotel with rooms caused due to water damage. Never recieved a call or email telling us this it was 1115 pm at night. They wanted to put us in an apartment they rook us to show us apartment which was not close. Apartment was in very old run down building under construction too. It was up at least 8 flights of stair building was very dirty as was apartment. We refused then they offered another property about 19 minutes away which was actually 35-49 minutes away. When arrived there we were taken outside across ateeet to another building where the room was nice but we were alone in the building with no elevator. By then time we got to bed it was at least 1am. Then they wZnted to charge me more $ at check out when original hotel said UR would be same rate All in all it was poor service at best! I will see if they do I fact charge me more money which I will fight threw my credit card company I feel u shouldn't be charged at all for all the inconvience
close to the tiwn centre, walking distance
polite staff, very clean, very good location, comfort bed, and freindly service for breakfest.in general i felt good and will recommend the hotel to my freinds.
The rooms are of rooms are good size.The Beakfast buffetis large and variued Does not have a restaurant.
room, service no
the early morning staff at the reception breakfast starting only at 07.00 a.m. / garage overcrowded / WLAN capacity in hotel room very poor
A comfortable, quiet hotel, with an exceptionally helpful and friendly staff. The rooms are large and modern. The bathrooms are fine, apart the lack of toiletries (two sachets of cheap shampoo.) There's a pool and sauna, which is welcome if you have been working. The breakfast is as good as any five star hotel. There is underground car parking, which is useful. None, apart from a tempermental internet system (which might have been a poor connection in my room.)
Staff extremley helpful and friendly. Rooms are very comfortable and clean, Unfortunantely only one English TV Channel (CNN News), would be good to get more English TV Channels (i.e. films, comedy)
Convenience for business trip. Shower splash guard is in need of attention / repair.
no evening restaurant in hotel. poor wifi. shampoo packets poor quality.
The smile of the staff, especially at reception. And also that they took into account the special room request. Breakfast was not "perfect". Lack of choice... ex: no hot chocolate... This was the only thing which I think might be improved
Indoor pool, location, the quality of the breakfast While you cannot complain about the quality of the breakfast some may find it a bit limited in options.
the location, near to shopping street the bathroom
I liked the location in a very lively, charming square near the city centre. I also liked the fact that it had a pool and sauna despite being a relatively small hotel. The staff was very friendly and the room was spacious and spotlessly clean. There was no computer with internet access in the lobby, which would have been a plus for me.
The location was great and the staff was excellent No resturant
Friendly, helpful staff and very nice rooms and good breakfast
The location is good. the service was good. Pool wasn't working, Sauna was with extra charge.
Cheap and cheerful, hotel is fine for a couple of nights, I was on business and it was comfortable, clean, friendly and adequate. Don't expect luxury but good location for town centre and plenty of bars/restaurants in the vicinity. Overall would recommend this hotel. No english channels on TV, a news one would be good. No air conditioning, even sleeping with the windows open on a hot night was still too warm.
The staff are very friendly and go out of their way to help. The location is fantastic withing walking distance to the city center where all the shops are. There is a Thai restaurant in front of the hotel with excellent food and very reasonable prices. My room was not remodeled yet so it looked dated.
I was not advised that that the telephone rates for international call were more priced than the hotel room .I paid £70 for a ten minute international call........I feel bad
Proximity to train station, convenience, clean rooms.
It was clean, comfortable and very convenient for the purpose of our visit to Duisburg.In addition the breakfast was good and substantial.
this is next to the main train station and near the shopping area.
Located adjacent to train station and downtown Duisburg. Excellent situation. Charge for WiFi access in hotel room
Poor car parking facilities
Very next to the train station
Its price and cleanness and comfort No free internet in the rooms
The staff were very nice and friendly The room was really very small and the shower was down the hall.
Good location near railstation, and the staff is very friendly!
close to the Central Trainstation. Nice and friendly people running this hotel.
Clean rooms. Good location. (5-min to Duisburg HBF, 3-min to Duisburg center, and just next to a nice park and museum.) Nice breakfast. Wi-fi covers in the Hotel. I will always stay in the hotel if I am around Duisburg, Essen, or Duesseldolf.
The staff was very friendly and a healthy, filling, vegetarian friendly breakfast was included every morning.
when I arrived at 8pm in the evning the hotel ws shut up and I had to llok for a mobile phone number to ring them up, I stood in the freezing cold for15 minutes waiting for some to let me in!!! They said they close at 5pm ona sunday, so why wasn't i told? the bed was extremely uncomfortable and I didn't sleep a wink At 55 euros it was very poor value for money. I will think carefully before using your service again
Clean, comfortable, no-nonsense rooms. The lift (just 1) is small and takes ages to arrive. Structural problem.
very good hotel middel of the city centre and quite, good for family as well and solo travellers
Quality furniture in the room. Price of the breakfast € 15,-
The staff was very friendly and accomodating. No complaints.
Its a convenient location and its quiet. Air conditioning is awful. Much too hot. Its centralised and there is no separate room control. They turn the central system off at 10pm as well.
it is quiet hotel in the center of the city. the bath tube was little high and it would be of touble for elederly people or for people with back problems.. other wise; it was okay.
The location of the hotel is literally in the center of the city. Nevertheless, it is very quite in the night. Additionally, the hotel participates in a environmental project where for every (I think) five towels that you reuse a tree is plant somewhere. Don't know how much impact this really has but raising peoples awareness about their resource consumption is a good thing. If you buy 24 hours Internet connectivity, they mean 24 real-time hours from the moment on when you first log in. They do not mean 24 online hours what I was expecting. I mean, who stays in the hotel for 24 hours to be online there? That doesn't make any sense to me.
swimming pool and sauna, very good breakfast service One lift for such a big hotel is not enough
Hotel is located very close to Main Station and City Centre