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Hilton Garden Inn Syracuse
Best Room

6004 Fair Lakes Road, East Syracuse, NY 13057, United States
+1 315 431 4800


Overall guest ratings

8.5/10 Excellent
Based on 154 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.6
  • 5.0

Good to know

  • Clean hotel facilities
  • Clean rooms
  • Great menu
  • Impressive bathroom


    show all


    The Hilton Garden Inn Syracuse hotel is pleased to be the Winner of the 2006 J.D. Power and Associates Hotel Guest Satisfaction Award. Come experience the award-winning deluxe guest service for yourself! The hotel is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, Bank of New York and Time Warner Cable. Our Syracuse hotel is situated in the Pioneer office park, offering a campus-like setting. Historic Armory Square and Carousel Center are a short drive away. Busy executives as well as leisure travelers will be pleased to find everything necessary to make their trip to Central New York relaxing and enjoyable with our great variety of amenities: Complimentary self-parking, Complimentary 24-hour business center, Complimentary Wireless high-speed Internet access throughout our property, Complimentary remote printing from the comfort of your room, Complimentary workout facility and Stay Fit Kits, 24-hour Pavilion Pantry convenience mart, Great American Grill, Evening room service, Indoor heated pool and Whirlpool, USA Today each weekday morning, Three state-of-the-art meeting rooms for groups of three to 200 Our hotel was designed with you in mind! Our deluxe accommodations include many in-room features which cater to your comfort and your needs: Hospitality Center, including a refrigerator, microwave, and coffee maker, The Garden Sleep System Bed - So comfortable, you won't want to leave, Large work desk with ergonomic chair, Complimentary Wireless high-speed Internet within your room, Two dual-line phones with voicemail and data ports, Easy to use heat and A/C controls, Brand New 32" flat screen HDTV with complimentary HBO, On Demand movies and video games, Secure Electronic Door Locks, Hair dryers, iron, ironing board, Accessible rooms, standard rooms, and suites are all available. Whether you are planning a Central New York Wedding, a family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing our hotel, we will make YOU look good with: 2,400 square feet of meeting and banquet space with three state-of-the-art meeting rooms for groups of three to 200, Intimate function rooms with state-of-the-art technology, On-site audio visual equipment, Dedicated sales team to focus on the details, On-site catering with high quality and varied menus to complement any budget. Ready to explore Central New York? Our Syracuse, NY hotel provides you with easy access to many Central New York attractions and destinations: 7 miles from Syracuse Hancock International Airport (SYR), 9 miles from the Carousel Center Mall, 10 miles from downtown Syracuse, the War Memorial and Oncenter Complex, and Historic Armory Square, Accessible to the New York State Thruway (I-90). Come enjoy exceptional service at the Hilton Garden Inn Syracuse, New York hotel. ***** Everything. Right Where You Need It. *****

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pets not allowed
    Less show all

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 154 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.1 "Terrific location."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.0 "80% thought it was clean."
    • 8.2 "Breakfast is good."
    • 5.0 "Average value."

    Overall rating

    8.7 Excellent
    Based on 60 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.0 "Rooms are great."
    • 7.5 "High comfort."

    Overall rating

    8.7 Excellent
    Based on 93 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.5 "85% said rooms were clean."
    • 7.5 "Tasty food."
    Good to know
    "Clean hotel facilities"
    "Clean rooms"
    "Great menu"
    "Impressive bathroom"
    data provided by TrustYou

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